This the best pharmacy I have ever had the pleasure of doing business with. The staff is very…read morefriendly in both the store and pharmacy. I buy my drugs and a few food items here consistently.

Customer service stinks! Pharmacy tech very rude and decided to test my patience and character…read more.. yes I'm African American and she was Arab... I questioned her about using my pharmacy discount card. She stated it's applied already. I said, how when I haven't given it to you? She went on to say, the numbers are already on the printed receipt. I kept saying, how when I have not given you my prescription discount card? I asked to see the pharmacist. He didn't come to the window but told the tech to ask me to come back because he needed to take a look at the information. I agreed. That was 6/20. On 6/21 I returned... needless to say the same Arab young lady was at the window. She proceeded to ask me how she could help. I told her I was picking up. When I said my name (she remembered from the day before apparently) it triggered something. It was at that moment she kept asked me my name again with date of birth. I told her, didn't in just give you my name? She said yes but I need it again. I said for what?! She said for the pharmacist. I told her the pharmacist just left the window and did not ask me for it. You already know name. You're looking at it on the screen! She acted as if I was impersonating someone else and trying to steal their meds!!!! I felt like I was being racially profiled. Deep breath taken... I said my name again and she said can I have your date of birth? That's when i lost it... because she was looking at my whole profile damn it!!!! I said look you have a line behind me just give me my medicine!!! I asked to see the pharmacist again. Pharmacist showed up and I asked to have a prescription removed and replaced with something else. She agreed to make the changes. I thought that was it and I would get my meds with the pharmacist coming to the aide. Here's where it gets tricky... tech returns to window and asks me for my name and date of birth again!!!!! WTH ???? I repeated once more and told her I was leaving a bad review and contacting CVS corporate. Makes no sense that you're taking a new customer/patient through stupidity based off previous encounter. Back at the ranch... I went on CVS app and opened my profile to leave a message for the pharmacist and saw the ability to text notes. Text I did! I explained that I was disappointed in the techs attitude along with the game she played earlier. I also let them know I was contacting CVS via facebook. I sent the message and 2min passed. Lo and behold the pharmacy called apologizing and saying she was going to reprimand the young lady because she was rude to me and should not have done that. I don't believe she's going to do anything. She merely stated she always has a problem with her being rude. Well why is she still working here?! She basically said in so many words that she heard everything that transpired but didn't know the extent of the problem. She didn't want to intervene at the time but saw that I really was upset about my visit. Constantly apologizing for the young lady. Very unprofessional to stand by and let an employee treat a patient/customer with such disrespect with no disregard for their illness or wellbeing at. Mind you, I am 57. I feel that She should be fired! Playing in my face and not taking her job serious. When I go back I'm going to get her name and take her picture.

Hey fellow Yelpers! This was my first time going to the CVS location in Worth, IL. I started my…read morecouponing journey this year (2025) and have already saved over $1,000 with my purchases just this year. I highly recommend downloading the CVS mobile app to scan prices of items and see if there are any coupons or deals you can attach or attached with it. Shopping: This is honestly the biggest CVS I've ever been to! I usually go to the location on 103rd & Pulaski and the Worth, IL location is way bigger! They had a wide range of items. I was looking for deals on toilet paper and hygiene products and I found just that. Overall Experience: Overall, I had a great experience at CVS in the Worth, IL location. They have self checkout as well as cashiers to check you out which is awesome. I hope this review helps CVS in Worth, IL location, CVS in general, & its current and future customers. Have an amazing day!

Edith and Jason the store managers here in Worth are two of the nicest people I have ever met. They…read moreare helpful and always kind!! They deserve recognition or maybe a pay raise

Been shopping here for 40 years. We're here right now and again not enough registers are open. Only…read moretwo registers open for large orders and these lanes are backed up. The self checkout is backed up 10 people deep! Never enough baggers! We need to start bagging ourselves, which is ridiculous. This isn't Aldi! Is it time to find a different store???

Great response and precise instructions. Courteous staff, clean facility, no waiting and veranda…read moreefficiently

Went to this store for the first time last week. Must admit I usually go to walgreens. After going…read moreto this store however I will continue shopping CVS from now on. The 2 ladies behind the counter were very nice and informed me of many ways to save money and get coupons. They were also very friendly