The pharmacist and staff are rude. CVS wants you to use their app and bar codes on the app, but…read morewhen you go through the drive thru, they won't take it. This store is nasty inside. Carpet is dirty. You get sick just walking into this dump. CVS is ghetto trash.

Had a family member enter the establishment to take care of their coupon policy. Store Manager was…read moreaggressive and confrontational. Slowly approached my mother in an intimidating fashion. This also isn't the first time my family has had issues with the same manager.

I dread having to use this pharmacy. EVERY TIME I need something filled, they never have it in…read morestock. They claim they "may" get a new shipment the next day, but can't guarantee they will. I have to return multiple times to pick up scripts that have been dropped off at the same time. The pharmacy staff clearly has more than they handle. When you call, you can never get an answer. I can't wait for the refills to run out so that I can get new scripts sent to a different pharmacy.

Too busy. Need more help. Takes too long. I switched to Rite Aid in Temple. The fastest service…read morearound and the best prices.

I love this local pharmacy. Everyone is extremely helpful and nice…read more They have a great selection of gift items.

I am so happy that I moved my prescriptions to the West Reading Drug Store. They always are on top…read moreof their game. I never have to wait long for my prescriptions and even if I have to wait there is so much to do on the Avenue that it isn't a big deal. I love the fact that they offer free delivery if needed. This is especially useful for the elderly and home bound. A service that only a local business can provide. With that being said , you have to visit the store. Whether it is for medicine or a greeting card, when you walk in you'll see it is a lot more. I love the unique items for sale, from wine bottle holders, to Grumpy Cat magnets, This is a great place to find a unique gift. I say check it out and if you are like me and love good service I suggest you leave the chain pharmacy and start using The West Reading Drug Store. It has been around for a long time serving this community and I hope it is here for even longer. Great local places are a treasure, just like this one.

It is important to walk around and figure out which department you will need for the items you are…read morelooking for. Once you have been in the store a few times,shopping here is a breeze. If you can't find what you are looking for,flag down an associate! Most are happy to help! One notable exception? Stay away from any phone related items unless you are sure about what you need! Straight Talk used to be easy! Now, NOT so much!

Do not order a phone from this store on line. If they mess the order up, it's you that will have…read morebricks instead an actual phone. I purchased two phone on sale at Walmart.com Black Friday Took both phones out of the box, tested and charged to 100% I disposed of both boxes. Went to activate the phones a couple days later and was told that Walmart did not scan the phones correctly and the IEMI was not registered. Took both phones back to Walmart and they would not take as a return because I had disposed of the boxes. Said without the boxes they could not accept or activate. I have everything in the box including papers..... just no boxes First, these guys are the ones that messed up. Not me. There is a assumption in shopping that they scan these two phones correctly. How do they move them out of inventory without proper scanning. They should accept these as returns.

CVS Pharmacy on N 11th Street used to be a disaster. New staff, new method of waiting on customers…read morehave made what was once a nightmare experience a much better and less time consuming one. cudos to the staff at this store both pharmacy and front.

Started at CVS on 5th st. My prescriptions just never got filled. for over a month. Transferred to…read morethe one on 11th & Rockland- and that one was even worse. I literally had to change to Walgreens to get a single one of my medications filled after waiting over a month at each location.

Walgreens is an excellent company with good customer service, excellent staff and well organized.read more

Would give them negative stars if I could. Terrible customer service! Extremely rude manager who…read moregave attitude the whole time.

This pharmacy is going to end up killing someone. Their turnover rate is through the roof. the…read morepharmacist dont have a clue what they are talking about. Someone needs to step in and make a change because it is upsetting.

Awesome customer service and they even answer the phone. Worth driving a little even if they are…read morenot in your neighborhood.