RVA Pharmacy is a true blessing for this area. Staff are always kind, they always remember you. My…read morefamily has had RVA Pharmacy go above and beyond more than once for us. Thank you

RVA Pharmacy is a great local business. I have some medications that aren't covered my insurance…read morewhich are filled here. They are reachable by phone, text and there is an app. If you're tired of fighting with big box pharmacies, I recommend using them. It's a much more pleasant experience. They will also mail your prescriptions to you.

I transferred my prescription away from this pharmacy because the pharmacist was unnecessarily…read morerude. And I will not be back. After being told to call at a specific timeframe for my prescription, calling as directed, and being told that the prescription would be there that day, I went in to pick it up two days later. Although I received no communication of any problems, there was no record of the prescription and the item had since gone on backorder. I won't belabor this review with all of the ins-and-outs of the experience but suffice it to say that I will not be using this pharmacy ever again due to the way a man behind the counter jumped in to talk down to me. I would have provided 1 star (vs 2) if it hadn't been for the look of compassion on a few other staff members' faces when I noted that I had not done anything that warranted him speaking to me that way. It was not the first time he has taken that kind of attitude. And some of my friends have had similar experiences. I strongly suggest you go elsewhere.

SO busy. Feels very much like a deli, especially at lunch. A great place ans classics RVA dig…read more They have diner options-- not super vegetarian friendly, but the folks are! We mostly opt for take out, but the space is a cute experience to dine in. Reasonable prices overall.

yall have got to fix your shit with the stupid robot. no way to speak to pharmacist, and if you…read morecall and ask for the front store, regardless of what time it is, it always says the store is closed!!! there's no way to get ahold of these idiots. in addition to that, i keep having problems filling my script even though it's been 30 days to the day it was filled!!! its been months of this bullshit and im about ready to pull all the hair out of my head because i cant get ahold of anyone to help me!!!!!!!!!!!!!! avoid this cvs at all costs, theres beggars outside that try to get money from you as well!!!! fix the god dang robot and make it so we can reach this stupid store and speak to someone anyone!!!!!!!!!!! it's been almost 6 months this anger has been building up cuz i keep having issues and cant speak to anyone!!!!!!!!! fuxkin fix your shít

Associate was extremely passive aggressive and accused me of theft. Associate questioned me…read moremultiple times at self-checkout in a nasty tone asking if I scanned all of the items that I needed.

Such a great place! Great little pharmacy and corner store. Wonderful to experience…read moreindependent/locally-owned pharmacies and corner stores.

Wow! This was my first experience here and I am so glad I came. I had an issue with a prescription…read morebeing sent to a pharmacy that was not covered under my insurance. I called McGuire Park Pharmacy and he took care of getting it transferred and filled within 10 minutes, while I was there. He was extremely friendly and chatted with me the whole time. As I went to check out, there were again some issues with my insurance and the coverage and he made sure I was able to walk out of the office with my prescription in hand. Thank you so much for the time, patience, and care for me as a patient!

The customer service at this CVS can definitely use some improvement. This is not one person this…read moreis everyone I encountered during this visit. The first person that asked the question I don't think it was her answer, but her response and her attitude probably made me a little irritated. The next customer service as a person I spoke to in the drive-through I couldn't even finish a sentence without cutting me off. If this was the only CVS I had in the area I definitely would change up to another pharmacy.

The staff is amazing but the CVS business model does not fit the store. The amount of traffic that…read moregoes through the store is insane and the pharmacist and workers can only do but so much! They need more help. I called the 800 CVS customer support and I talked to some lady that sounded dead on the inside! CVS does not care lol! I'm transferring all of my prescriptions to a New Pharmacy! Problem solved!

Went in today to pick up a prescription and there were 4 people behind the pharmacy counter talking…read moreto each other. Nobody said "hello", "can I help you", or even "go to hell". After several minutes the cashier asked if I had a "bar code". I didn't know what she was talking about and hadn't received a bar code. She said it was to keep the staff from "having to stand up here and enter your information", and that I can enter my information on the screen. However, the screen still wanted a bar code that I don't have. I know a FOOLPROOF way that CVS will NEVER have to enter my information again!!! I'm transferring all of my prescriptions to Costco after using this branch for more than 3 decades. Brilliant move, CVS -- I'll never darken your doorstep again.

received my flu and Covid shots last week here. friendly and professional people. perfect…read moreexperience.

Since I now seem to spend an embarrassing amount of time at pharmacies nowadays, figured I'd do a…read morereview. This isn't my main CVS but it's my neighborhood CVS. It's great for making a quick run and usually had what I need in stock. Never had an issue service-wise, and the employees are always helpful in assisting me with locating products. You can tell it's a pretty old spot and isn't as new and spiffy as other locations, but they do have a self-checkout register which is awesome for when the regular line gets long.

This CVS is the worst! Every. Single. Time. I have had to go for an RX, there's a problem. Even if…read moreyou try to refill an RX over the phone using their system, it takes more than 12 hours. Even when it's supposed to be ready, it's not. And they don't text you like other CVS's do. The line is always long and they're always short staffed. The store itself looks a hot mess. It's the jankety'iest CVS ever. Their one hour photo service is also never in order. The worst! I've had to transfer my mom's RXs to another CVS, even though this is the one closest to her home!

This pharmacy is difficult to fill a prescription at. They never fill my prescription without me…read morephysically showing up in the store first. Then I have to wait for it. Also, there are bums in the parking lot that hassle me for money, long lines at checkout, and the store has inconsistent and unpredictable hours. This pharmacy is close to my house, but I am likely to go elsewhere in the future.

Wow I can't even begin to day how bad this pharmacy is. My doctor called in a specific brand of…read morepill and 4 months worth of it. I came to pick it up and it was a different type and 1 month's worth. What the hell. I initially thought my doctor had called in the wrong thing so I called them to get clarification and was concerned when they found out the pharmacy didn't do as they called in. They said they called in the right prescription. I confronted the pharmacy and they pulled up my prescription and the look of realization dawned on them. They asked me to wait for 5 minutes and they would get the correct one for me. They ended up giving me 3 months worth of THE SAME INCORRECT BRAND. They assumed this one was okay and asked if I wanted that specific brand. I said yes and the doctor specified this brand only and no other brand. She then tried to make an excuse that there was a "manufacturer's error" for that brand so they didn't have it but they can order it now. What?? All in all, stay away from this pharmacy. I wouldnt be surprised if they disregarded a doctor's prescription for someone else and it ended up being detrimental to them. I will report them so they won't be able to potentially hurt someone else by disregarding the doctor's specific instructions. They have lost my business for good!

Casey is AMAZING! I had an issue getting my appointment set up for the first COVID vaccination…read more Casey was able to get my issue taken care of, immediately, and had me in and out of the office within 20 minutes. I got my second shot today! Thank you so much Casey, and the entire Kroger Pharmacy team! You all went above and beyond with customer service and care, and efficiency. I could not recommend this pharmacy more.

This Kroger store is very good, better than many of the other Krogers in Richmond. Their store is…read moreclean, orderly, and organized .You can usually find the things that you are looking for because they are not misplaced. The staff is also very friendly and helpful. The shelves are always well stocked. They drop what they are doing at the moment to help you find what you are looking for. Their customer service is superb. Their pharmacy is also fantastic. Their pharmacists are very knowledgeable in their field and are very helpful. The self checkout line can sometimes be long and so can the regular checkout lines so beware about that. Kroger's discounts are also very good and so are their deals. Other than the long lines sometimes my experience with this Kroger has been overwhelmingly positive.

It has items other Walmarts don't carry, however be wary of the greeters…read more I've had 2 on different occasions (one in a wheelchair, other wearing security vest) be rude to me when I respectfully declined a receipt check. The wheelchair guy yelled at me in Spanish and the security guy said he hoped I had a bad day.

Absolute TRASH for any kind of assistance. I had to leave a 1 star because it requires something…read more Been calling for 4 days and I've tried literally every department and no one has picked up after about 50 or so calls. They obviously don't have any managers or if they do they must work from home in the bed. You can get better service calling and talking to someone in India that you can't understand, if that's possible. If I was a manager there I certainly wouldn't let anyone know. Pitiful, or they just don't care, which is more than likely the issue. Again, complete and utter garbage.