Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

I am VERY appreciative of their services. My mom recently passed and I had a bunch of her old…read moremedications. I tried to turn them into Moline PD, they referred me to original pharmacy. Neither takes them back. Osco suggested Main At Locust. I called to confirm and they took all of them! I very much appreciate it. I certainly did not want all of them sitting around in my house.

This pharmacy is simply the best!! I had been using another pharmacy to get scripts filled. It was…read morea hassle there to say the least. Main at Locust was able to sync all of my scripts so refills are all the same day. They were able to to secure authorization to ore- package my meds into pillow pack strips that have each days meds together by the time of day to take them. Makes my life MUCH easier! Yay!! Huger thank you to all of the staff that worked with me today to get scripts transferred, synced, and definitely simplified my life!

This Walgreens location has always been good to me since I moved to the area. They seem to keep the…read morestore well stocked and clean and are good about getting extra cashiers out when busy. I wish they got the same amount and variety of items as the bigger Walgreens in the area but they do well with what they have. The employees are friendly and always willing to help.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

For 3 weeks in a row, their ATM has been nonfunctioning. This ATM is set up as no fee for 2 if my…read morenetworks. The employees are always nonchalant and uncaring. They offer no help. I understand that they're not responsible for maintenance on the ATM, but after 3 weeks they cou6get on the husband talk to the ATM people.

Customer service isn't great. One lady who works register in the morning is rude and cosmetics…read morelady slinks around hovering over peoples shoulders like she has nothing else to do

For 3 days in a row, I have tried to go there.It's been about one thirty in the afternoon and they…read morehave been closed. Apparently they close at eleven thirty and don't open up again until two

The pharmacy needs better customer service. I know there are things out of their hands but a simple…read moreapology or understanding will get you far. Spend to much money there to be treated like crap.

All of the staff are friendly and informative. They truly listen to what you need and work to come…read moreup with a prescription that is compounded just for you!

No warning that this Pharmacy location in Milan, Illinois is CLOSED ON WEEKENDS!!!…read moreNot a great way to keep patients (alive) if you have their RX and aren't OPEN! I suggest including your latest "business hours " on the bags the prescriptions come in- and/or alert Dr. office that calls in the RX on Friday!!! Oh, and perhaps text the patient??? I get notifications for everything else but not this? Seriously time to address these MAJOR shortcomings! People's LIVES are literally in your hands!

I live in Iowa, But Used this Pharmacy for a while to refill my prescriptions since I work a block…read moreaway from this location. Now, I'm not a "Karen" by any means, I actually don't get mad easily, but this store was the first and only place I have ever been upset with in my life, and I still kept my composure, until now of course . I have been using this Walgreens for maybe a few months to refill my prescriptions , until I tried refilling just a couple days ago, and it said I needed to bring my IA insurance card to refill. I always get there about 6pm-ish (after work), i went to the window, Said I need to give you guys my card again to refill, the lady was like "we DONT take IA insurance", very very rudely, i said "well I have been going here the last few times so im not sure how that's possible ", she ROLLED her eyes at me, and looked some stuff up, gave me a explanation rudely (if she didn't have an attitude I would be completely okay with the explanation) , i just said "thank you" and left. Not to mention every time I go there , they are rude and have attitude. Look, I clean warehouse bathrooms all day and have people step on my nicely mopped floors, but do I roll my eyes at them , and tell them they are wrong? No, I smile and say its okay. Customer service at this place really needs attention. Just because you're tired or having a bad day doesn't mean you should be a d*ck about it.

Great bunch of people and they helpful and great attitude if you'd be nice to them they'd be nice…read moreback

Love this place. Fantastic people. Honestly people. Great service. Very clean and friendly…read more Uncle