One name - Casey Charboneau! She makes it easy to get my prescriptions and is very clear in her communication about refills, insurance questions, etc. Highly recommend her and this location! read more

I want to compliment Kim Charboneau, the pharmacist, and her staff, Angie and Isaura, for their efficient, professional, service to me in the pharmacy. I especially seek out the days I know when Ms. Charboneau will be working in the pharmacy because I know I will receive the professional kind service that is often lacking in many pharmacies. She is a major asset to CVS! Her assistants are, too! read more

Rude and dirty. The kiosks are the last straw for me. Last thing I want is to be touching a screen that has not been cleaned in who knows when in a place where sick people come to get meds Switching in 2026 read more

Wow what a disappoint. Had our vet call in a prescription at 8:00 tonight and he talked to the pharmacist. Pharmacist stated it would be ready before the closed at 9:00. Went to pick it up and they stated it could not be filled until tomorrow. Stated that the Dr has talked to the pharmacist and they stated that it could not have happened. Called the Dr to see what to do and asked assistant if the wanted to talk to the Dr to confirm and they refused. What poor service. Stated that we would not be coming back and she stated "good, one less prescription to fill". Not hard to understand why they have been closing stores with people like this. read more

Horrible pharmacy with rude employees, especially the pharmacist on duty at the time of my visit. Save yourself some time and hassle and switch pharmacies. read more

Worst pharmacy ever and if I had a choice, I would choose to never come here unfortunately it's right around the corner from my house. Line always long, medicine ain't never ready, and calls nonstop for any refill of medicine that you never requested. I really need y'all to get it together. read more

Save yourself the frustration and go to your grocery store pharmacy! This location is filthy, most of the employees are at all new level of rude, and the pharmacy staff (with the exception of 2 people) are incompetent, rude and lazy. Please be sure to find a GoodRx discount code, because you can save quite a bit of money and the majority of the staff won't bother to inform you of that or help you. Every dollar that we can save matters. I would provide a negative score if it was possible. Be sure to advocate for yourself when you interact with this CVS, you deserve better than they are willing to provide. read more

Pharmacy is a mess. Most of the people are rude and not helpful. I sat in the drive through for more than 15 min with only one car ahead of me, only for there to be no one at the window. When someone finally came and I asked a question, they told me I was holding up the line and needed to park and come in. I then waited in line again in person, only for them to tell me I just had to call my insurance. My insurance called the pharmacy trying to tell them to give me my medication and yet somehow I ended up with only a third of my prescription AND had to pay out of pocket. read more

Ms. Tran was much improved the last time I went in. This place is still very understaffed and needs to be more accessible to answering questions. It can't be that hard to triage. Sometimes people need to talk to humans. I hate it here read more

Scheduled a flu shot at the minute clinic for 2:50. It is currently 3:20 and have not been seen. 30 min wait time for a simple shot is insanity. I would recommend going to a target or Publix where you are seen immediately. read more

Minute clinic appointment for 10:10am. Checked in at 10am. No clinic staff around. By 10:40 still nobody around so I left. Numerous customers waiting. Come on CVS, do better. read more

WALK - DON'T RUN! Negative scores aren't an option or this would surely get a -99! On hold 2 different calls within space of an hour and a half. One was :48 and the other :17. No "hold please." Just really bad music. In between I called main line to find out if their line had issues. Nope. Then I called main line to get pharm Mgr and store Mgr names as I was planning to escalate the situation next day. I got first names and asked for lady. Surprise - on hold for :20 minutes until finally giving up. But surprise will be on them. I have a friend in senior leadership there who will hear the whole story! read more

This was never a great location, with a difficult parking layout and always broken second drive through lane. Then, earlier in 2024 CVS closed the more accessible and better staffed store at Countryway at RaceTrack. This additional traffic has led to chaos, constantly, at the Sheldon store. Prepare for long lines, both inside the store and at the drive through. read more

Im here multiple times a month and this pharmacy hustles like no other. They are always busy, look at all the people they are serving. I came the Tuesday during the week of hurricane Ian to fill a bunch of life- sustaining monthly meds- this location had a car line around the building and a line at the pharmacy 15 people deep. They were staffed with extra workers and multiple lines open to ask questions and to grab scripts- the hustle was real: efficient and polite. Loving having this location close by. read more

Absolutely awful and clueless customer service and phone support. Took me 20 minutes of fighting holds and automated prompts just to talk to a human being at the location. All I needed to know was if the minute clinic accepted Care Credit. Just a simple yes or no answer...not one person knew!!! I talked to three different people, was placed on hold multiple times and kept getting excuses. I never even went in and I never will. Terrible. read more

Horrible service at the pharmacy. Have been dealing with this location for many years because it is close to home. Can never get the pharmacy on the phone. Feels like the pharmacy employees rush me in and out. My last conversation with a pharmacist from here was today and I was treated rudely for no reason. I am switching to Publix pharmacy tomorrow. read more

Staff are rude, act like they really don't care if they are helpful or not. When I finally was lucky enough to speak to a Pharm tech she told me her name was Monica. When I got to pharmacy to pick up my prescription, there was a discrepancy. I told them what "Monica" told me only to find out that nobody there is named Monica. I have very low opinion of them now. Really dont trust them much. read more

I waited until I stacked up a half dozen cruddy experiences before posting this review. This pharmacy is garbage. An army of people sits behind the counter--all in miserable moods. After you wait in line minutes to speak to someone about filling an overdue script long on file, all you get is curt roadblocks and confusion and "no." Garbage garbage garbage. read more

Why is it this pharmacy always takes 7-10 min to even address you? Then makes you wait in another line to pick up medicine and another line to drop off medicine. I have always had the worst experience here. 6 people behind the counter and no one can stop what they are doing to care for the patient in front of them read more

CVS Pharmacy - Drugstores Near Me - TAMPA, Florida

I would consider myself a Walgreens person more than a CVS person. Why? I'm not really sure. CVS just always feels cluttered and disorganized to me compared to Walgreens and I just get a better vibe from it. Prescription medication or a last-minute gift card will bring me into this location. The pharmacy stays busy and isn't always easy to navigate through. The checkout process always takes longer than it should and that's usually because they have one cashier while three other employees are restocking something in the corner. They offer deals throughout the store, but that is only when you present your CVS card. I have enough membership and rewards cards and CVS's card just isn't worth the weight in my pocket. The deals are usually buy 2 for a certain price. Deals are average at best and always for stuff that you never need. The parking lot here is a little tight and gets congested at times and it's not the easiest place to get out of. read more

It's been several years since I lived in Westchase when this CVS was right down the street from me, but as Cassie said in her review their customer service is so excellent that I refuse to move my prescriptions. Yeah, it's a bit of a drive to get to Linebaugh and Sheldon Road, but I know that my prescriptions will be waiting for me and that the technicians have searched for the best-possible price point with my insurance company. They have me set up on auto-refill and send me a text message to let me know when everything is ready for pickup. This CVS is open 24 hours a day and they have a drive-through window for those times that you're feeling too crappy to get out of your car. They've even offered to grab me an over-the-counter cough syrup to go along with my prescription antibiotic and have all of it waiting for me at the drive-through window. A few times a year the technician will print off my prescriptions history and check with me to make sure I am still taking what is on that list. They automatically call the doctor's office for refills, and do a quick review for any drug interactions with over-the-counter medications and nutritionals. I like that my prescriptions are available at any CVS so if I am traveling and need a refill they can pull up my information and give me a temporary supply. Like many of the CVS pharmacies in the area, you can pop in for a flu shot without an appointment which is great if you have a busy schedule. The customer service is stellar, and that's why I keep coming back. read more

I really hate this location. I drive by here a lot, and each time I do, I get fucking pissed off all over again. It's like a wound that just won't heal. Last December, I attempted to drop off some important and nostalgic negatives, as well as some old 8mm slides for digital conversion. The kid that was working said they couldn't help me because the store was being remodeled. He suggested coming back in a few weeks. So I did, on December 28 and 8:00:34 P.M. A date and time that would prove fateful for my important items. I was told that it would take 4-5 weeks. Here we are, almost one year later, and still nothing. They have no record of my order, despite me having the receipt. Memories lost. Gone. Never to been relived outside of my angry mind. All I got was an "I am sorry" from the woman who answered the phone when I called to inquire about my order. Figured it was finally time to write this review. read more

I don't ever write reviews but after the experience I had today I felt the need. It was the absolute worst experience I have had at a pharmacy. I just moved back to my dad's house in Tampa from abroad when the pandemic started. My dad usually refills for me at walgreens and sends it to me because I live overseas but they have been out of my medication, as has every pharmacy near me, for a few weeks. So I went to a CVS that was further out from my house to see if I would have better luck. Today, the pharmacist (blond and I didn't get her name, but incredibly rude and ridiculously condescending) asked me why my health care provider's office is far away from my house (none of her business), which is far away from that CVS pharmacy. She asked me why I am not trying another pharmacy closer to my house. She was saying all of this with such an accusatory tone. It was so upsetting I didn't even know how to respond, to be honest. She told me that she wont refill a prescription for a random person that comes in saying "the pharmacists told me it's out." She actually used air quotes repeating what I said. I've never been treated so rudely and I am in shock. This prescription is already way overdo to be refilled. I would never treat a patient the way she treated me. It was so offensive and disappointing. Never going to CVS again, that's for sure. There is really no need to be so rude. Having a little empathy goes a long way. You definitely do not belong in this profession if you treat people like that,. read more

This is not the nearest CVS to where I currently live, or work, but I refuse to move my prescriptions because their pharmacy has excellent customer service. They always call me to ask if I need any of my prescriptions refilled- and also when the prescriptions are ready. They've set me up on the automatic refill for my recurring prescriptions- and give me reminder phone calls when I forget to come pick them up! They helped me get the best deals when my insurance changed this year- and always call my doctors directly when I run out of refills to take care of it. When one of my meds switched generic manufacturers- you guessed it- they called me to let me know! I don't really expect much out of my pharmacy- so getting this kind of service is unexpected and super appreciated! I will definitely continue to go out of my way to come here! Oh- but by the way- you can't use extra bucks towards wine at any CVS. That was a little disappointing to find out! read more

So even though one of my family members works at CVS I couldn't help but give a ONE STAR RATING TO THE MINUTE CLINIC. I made an appointment for 5:11pm was standing by the door and my name on the screen had 0 wait time, the nurse literally opens the door and saw two people sitting down and while SHE IS SITTING she told them to come in, without even making sure that there's more people that MADE APPOINTMENTS before hand! What kind of service is this? I hope whoever is in charge of the district reads this, first and last! read more

I have never received worst customer service from a pharmacy than I have from this one. Ask them to look up something in the computer and you get eyerolls and attitude. Typical questions are answered with sighs and disinterest. They will not lift a finger to help you. You would be hard pressed to find a group of "healthcare professionals" who act less interested in helping the people that they serve than this particular group. Hard to group every employee together but after a year of using this pharmacy I will be happy to drive out of my way to avoid it. Would give 0 stars if I could. read more

Like I said about our other CVS it is a drug store so what more can I say other than they have a little bit of everything, especially drugs! If you sign up for the CVS card you can use cardstar on your smart phone and get rid of the key fob and unlike Best Buy it actually work here. You get coupons and even extra dollars when you spend certain amounts. They are open 24 hours so that is very convenient. read more

This CVS pharmacy is the worst pharmacy I've ever experienced. At least 10-20 minutes to talk to someone, and even then half the time the prescription isn't ready (even when I get the automated call saying it is). Don't even bother trying to call...unless you like waiting on hold for 20+ minutes. Also...super unfriendly when you finally DO get to talk to someone. read more

Starting to get annoyed with the pharmacy. You're going to argue with me that my script was put back because you only hold it for 14 days? Let us do the math quickly, if I got notified on the 1st of May and I have 14 days I would be able to still pick it up TODAY considering its the 11th of May. So who's the dummy now, plus this is the SECOND time they've done this to me. I'll be calling corporate shortly. read more

This is by far the best CVS! The people that work in this store are very customer oriented. I have a child with special needs and I take him in this store regularly and shop for snacks, household items, etc. I also get all his prescriptions filled here. The pharmacy staff are outstanding! read more

great customer service at pharmacy the staff are friendly knowledgeable and interested in your situation. Don't know where the negative reviews are coming from look nobody bats one thousand but I'm happy with 999!!!! read more

Recently took an RX to this store - it was accepted by the pharmacist on duty (June I think was the name). Told me it would be about 2 hours. I said I'd come back in that time-frame as I had other errands to run. (Keep in mind I've had stuff filled here before so they have ALL of my contact info). Fast forward 2.5 hrs...went back and what do you know... "WE HAD TO ORDER THIS" I'm like - WHAT - I just wasted my time coming all the way back here for nothing? Why didn't you call me? She just shrugged and turned away...I asked her again and she really copped an attitude with me. I then said I'd just take the RX and go to Walgreens - and take ALL of my current and future business with me! She first stated I could not take the RX back since the stuff had been ordered - then when I insisted she finally gave it back all marked up. I took it to Walgreens and had no problem filling it there with only a 15 minute wait!!! My recommendation: Stay away from this CVS...ESPECIALLY from this pharmacist!! Life is too short to have to deal with such unprofessionalism! I am telling everyone I know about my experience here too. I have just sent an email to the CVS corporate office at customercare@cvs.com. We will see if they really care and bother to respond. Probably not...which will seal the deal of my never setting foot in a CVS again. read more