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    CVS Pharmacy

    2.5 (20 reviews)
    Closed 7:00 am - 11:00 pm
    Updated 1 month ago

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    Rhea P.

    I know, I know, a CVS. But I love CVS, and here are my top 10 reasons why: 10. They are everywhere 9.. They have an amazing assortment of health and beauty items that I LOVE 8. It's easy to get in and out of 7. Beauty discount program 6. No hassle beauty returns 5. Quality store brand products 4. Pharmacy has a drive thru 3. Pharmacy calls to remind of refills 2. They have blood pressure machines and the number one reason why I love CVS *drum roll* 1. It saves me a trip to Wal Mart. . .priceless!

    Funny that where the tobacco stuff was in CVS is now all quit smoking  stuff.

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    9 months ago

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    2 years ago

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    5 years ago

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    15 years ago

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    6 years ago

    Horrible customer service from manager Brandon who told people shouldn't "come to the store with broken English".

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    9 years ago

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    7 years ago

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    8 years ago

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    Winter Garden Pharmacy

    Winter Garden Pharmacy

    2.8(11 reviews)
    3.1 miHorizons West / West Orlando

    They are the worst. They could never keep track of prescriptions or deliveries. I would go (or my…read morespouse )and try to pick up my scripts and they either couldn't find them, or they didn't have it in stock or something happened with the insurance. Because they are old school the communication is terrible. There is practically no parking. One of the techs is very, very rude and abrupt. The actual pharmacists are okay but it's like dealing with the man behind the curtain to try to get their attention. I thought since they were independent that it wouldn't be like a chain drug store but it's actually worse because there's such a lack of communication. As I said, landlines work, you just have to really organize around it and call customers and keep them updated.

    Physician called in my prescription and gave me the Winter Garden Pharmacy number asking me to give…read morethem an hour to follow up. Called about an hour after submission and was asked a number of questions to validate who I was. Placed me on hold for about 5 minutes several times, sometimes asking for the same information I'd already provided before finally telling me that they'd have to order the ingredients to fulfill the prescription and that it would be ready the following day. Called the next morning as previously instructed, was again asked the same validation questions and they kept placing me on hold for an unreasonable amount of time before telling me that the prescription wasn't ready but they could have it ready when I was ready to pick it up. What Pharmacy does that? Receive a prescription and then doesn't fill it until the customer has to call and ask them to fill it??? Additionally, since they'd initially acknowledged receipt of the prescription telling me it would be ready for pickup the next day; I wasn't impressed by their inconsistent communications. Provided my insurance info and was informed shortly afterward that the Member ID I provided was incorrect. I've never had any issues with the Member ID with any other Pharmacy or Physician that ran the number, asked them to repeat the number back to me and it was correct but for some reason they were unable to recognize the Member ID as valid. Told me I needed to check with my Insurance company to resolve the Member ID issue b/c the number was invalid. Contacted my insurance company who investigated the problem and I was informed that Winter Garden Pharmacy entered incorrect information for my physician into the National registry system causing the issue. There was no issues with the Member ID. My insurance company contacted and alerted my physician who then had to contact them to have them enter the correct information. I then called around 2 p.m. and asked if my prescription was ready and was again told no, but they could have it ready immediately if I wanted it. I told them I'd be coming down within a few hours. Arrived about 3 hours later and they still hadn't began filling the prescription. Had to wait. (Unbelievable!!!) Informed them of my dissatisfaction for lack of communication and having to wait when my prescription was called in a day prior and after being told I could pick it up immediately, and the response was that they're the ones doing me a favor. (Oh really!!!)..... So I and other customers are paying them for Professional services so they can keep their business going and doors open...... But they're doing me a favor??? It's laughable. Told me if I didn't like the way they did business why didn't I just go somewhere else. Trust me, if it were up to me I wouldn't have used them but it was my Physician who chose them. I suppose trying to give them some business. The pharmacy area is very large but there are only shelves in half of the area and of those shelves, only 1/2 of them have anything on them like a store going out of business. They're clearly not doing a lot of business as a Pharmacy so I fail to understand why they have such challenges as if they're flooded with customers. Extremely unprofessional. My overall thoughts are they're clearly not very good at thorough and clear communications, lack any sense of professionalism when dealing with customers, and entering incorrect information into their system is simply not acceptable especially within a Health related profession dealing with PHI data. I don't think they're bad folks, but there's obviously a serious lack of professional skills and training required when dealing with prescription medications, insurance and the public in general. Absolutely zero moral or professional etiquette. Will never use them again and advise others to consider using more reputable Pharmacies where the employees and staff are held more accountable under a Corporate entity such as CVS or Walgreens. These folks are running this Pharmacy unchecked without any moral constraints to do and say as they please.

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    Winter Garden Pharmacy
    Winter Garden Pharmacy
    Winter Garden Pharmacy

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    Dr Phillips Specialty Pharmacy

    Dr Phillips Specialty Pharmacy

    4.2(17 reviews)
    11.0 miMills50, Lake Formosa, Ivanhoe

    I recently needed to have a new prescription filled out and this was my first time ever needing a…read morespecialty pharmacy. You know you are in good hands when the first thing your doc says is: You are free to go anywhere, just give them this prescription, but I highly recommend Dr Phillips up the road. In my opinion they have the best delivery agents." With an endorsement like that, of course I am going to trust the experts. The shop itself is tidy, clean, and the staff is very friendly. I had a ton of questions and they answered all of them and had me ready to go out the door in less than 10 minutes. The pharmacist took the time to explain how the medication tube worked and the best methods for application. When I notified them I was going to need something to submit to my HCSA for reimbursement, I was given a printout which the insurance accepted without any questions. The pharmacist also told me that if I ever needed to have my medicine delivered to save me a trip, to call them and they would take care of it. You'd never get this type of customer service from a Walgreen's or a CVS.

    This is a branch of a small, several location Pharmacy based in the Orlando, Florida area. It is…read moregood to see an independent Pharmacy still around, however the advantages of using a national chain in my opinion far outweigh using the small Independent Pharmacies, especially if you travel frequently for work. This particular location is in the same shopping plaza as The Fresh Market in Winter Park. 0 it is a smallish location, however how much space do you really need for a pharmacy?

    Photos
    Dr Phillips Specialty Pharmacy - Valium suppositories packaged correctly from Roberts Pharmacy in Jax

    Valium suppositories packaged correctly from Roberts Pharmacy in Jax

    Dr Phillips Specialty Pharmacy
    Dr Phillips Specialty Pharmacy - Picture

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    CVS Pharmacy - drugstores - Updated May 2026

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