My husband and I went for vaccinations at the CVS Pharmacy this past week. We each got two vaccinations. Shingrix and the new flu vaccine. Everything went very smoothly and the people who work in the pharmacy are super nice. The pharmacist who gave us our vaccine made me feel very comfortable. After the vaccination was over he gave me two coupons for $10 off a $20 purchase and two free snack bags of healthy popcorn. I left there with a smile! Also parking is free and very easy at this CVS. read more

CVS Pharmacy - the front entrance of a cvs pharmacy - Drugstores Near Me - WINDERMERE, Florida

The Pharmacy at this location doesn't open until 9:00am, not very convenient for many customers. I will be switching to Walgreens due to this. read more

I went to the minute clinic on 1/27/24 at 9:20am for a follow-up from the week before regarding Hypertension (Level 2). I was running 10 minutes late for my appointment due to child care issues. I tried to call ahead and conveniently you can't call the location directly. I spoke with customer service who assured me I had a 15 minute grace period and I'd be fine. The staff at this location cancelled my appointment for being 10 minutes late. I spoke to an Asian female and informed her that customer service told me that I had a 15 minute window to arrive at my appointment. She told me they didn't have enough staff, to reschedule, and turned me away. I've waited for over an hour to be seen by doctors, I guess doctors won't wait for you. (There were only two other patients waiting). I wouldn't trust these people with my health. I expected too much from a CVS. read more

Terrible service, no greeting or direction when you get in, the nurse's assistant don't even say hello, she does not listen to you, I request a PCR test and she refused because they don't have it there and practically force me to do another rapid test after I told her I just had one done the day before but still feel so sick and want to make sure with the PCR but she insisted and finally I was feeling so tired and sick that I gave in, they sent me 2 medicines and told me 10 min, I came back and there was only one medicine ready. Never coming back, what a horrible experience when you are sick!!!! read more

I know, I know, a CVS. But I love CVS, and here are my top 10 reasons why: 10. They are everywhere 9.. They have an amazing assortment of health and beauty items that I LOVE 8. It's easy to get in and out of 7. Beauty discount program 6. No hassle beauty returns 5. Quality store brand products 4. Pharmacy has a drive thru 3. Pharmacy calls to remind of refills 2. They have blood pressure machines and the number one reason why I love CVS *drum roll* 1. It saves me a trip to Wal Mart. . .priceless! read more

CVS Pharmacy - Drugstores Near Me - WINDERMERE, Florida

Horrible customer service from manager Brandon who told people shouldn't "come to the store with broken English".

No issues with their pharmacy dept. and the help that assisted me. Used their drive thru pick up later, after getting the text that my prescrip was ready. read more

CVS Pharmacy - Funny that where the tobacco stuff was in CVS is now all quit smoking stuff. - Drugstores Near Me - WINDERMERE, Florida

I've always came to this CVS, the pharmacy is very kind. They have great interpersonal skills with their customers. The minute clinic here is also great, the nurse practitioners (NP) know what they are doing. I had to get my TB screening done here and both NPs were very flexible especially the time, it might've been because my visit is very simple and can be completed easily. But nonetheless, the health professionals were terrific. read more

The worst customer service I have ever experienced. The woman working the covid testing was so rude and would not give me my test that I had made an appointment for days in advance. Yes I was late and i Started off by saying I was late and apologizing because I had gone to the wrong CVS and she refused to give me my test even though I was the only person there and no one else was waiting to get tested. I will not be returning to this CVS. read more

For some reason, I can't say that I've ever been to a CVS that I liked. Overall this chain does not compare at all to Walgreens. This specific store, however I have to write a review on. I've been there multiple times, and every time I've gone to get prescriptions filled, the pharmacist has been horrible. If they don't have the medication in stock, they don't go out of their way to check other CVS stores to see if they do have it in stock. Some medications (such as narcotics) most local pharmacies won't do this, however this was not a narcotic. It seemed as if I was bothering them or that they just didn't care. More recent experience that I've had was after my recent back surgery. The hospital wrote me a prescription for 2 medications (one a fairly strong narcotic). Since CVS is my required pharmacy due to my employer, I thought I'd go here to get it filled. Wrong move on my behalf. Because it was a narcotic I was treated as if I had 2 heads. They didn't have it at this store, and would not help me (AT ALL) with finding it locally. Additionally, their policy is, if you (as a customer) call their store, they will not tell you if they have it in stock (supposedly in fear of people robbing them for their drugs). They were of absolutely no help, and I was not going to be driving all around town looking for my medication (lesson learned here - if you have insurance, just have the hospital fill the script so you don't have to go through the hassle of trying to find it otherwise). Furthermore, I wrote their corporate office, as well as called to lodge a complaint against this specific store, only to be treated horribly on the phone by their customer service representative. It's no wonder that CVS as a chain has so many issues - their customer service is bottom tier. Luckily, my father in law was able to help. He went to the local walgreens, who also did not have the medication in stock, BUT they actually called other stores, and were able to find one that carried it (thank god!). Bottom line - if you care about customer service, don't go to CVS, specifically this store if you live in the area. There are much better choices (such as Publix, Target, and of course Walgreens!). read more

I placed an order on line with CVS. The item was delayed in getting to me, but even worse when it arrived they shipped me things I didn't order. I called into CVS and they said I could go into the store with my receipt for my purchase online and return it to get the correct items. I went into the store tonight Jacob told me he needed to ask his manager if he could take it back. He said the manager told him he could but he would have to give me half price since my receipt was for different items. So I asked how much that would be (the reason I wanted to know is because I know these items were more than the items I had ordered). He then said "No" I am not going to do it. He said come back tomorrow and ask someone then to do it. Basically kicking me out of the store. He treated my like criminal. read more

I typically have to wait on hold ten minutes or more to speak with the pharmacy. I don't have any complaints once they answer, but the hold time is maddening. read more

Very bad pharmacy. Pharmacist refused to fill my medicine which I needed badly especially since I was going out of town and almost out. No reason given. I had done nothing wrong. In fact, I had just walked up to the counter and before I could tell him what I needed, he told me he would not fill it. Didn't even know the medication. When I called the manager she said she could not do anything - that he is the Pharmacist and if he does not want to fill the medication order he does not have to. Had to drive out of my way to go to another pharmacy to get it filled. VERY DANGEROUS. Sounded like discrimination to me. I won't ever go back there. read more

DO NOT GO TO THE DRIVE THRU!!! I waited a few minutes before anyone said "I'll be with you in a minute". I could see through the window no one was at the counter inside. After a few more minutes, I drove around, parked and went inside where I was waited on right away. Two people were too busy to attend to the drive thru. There was another person waiting in the drive thru when I was at the counter... Kinda glad I went in so I didn't have to touch the nasty basket at the drive thru... read more

Minute Clinic doctors are highly recommended at this CVS. I've had good experiences both recently & even 2 years ago. They are helpful & considerate, & I have never had to wait longer than 5 minutes once I get to CVS. (You are able to book online appointments as well.) read more

Terrible pharmacy. They will not pick up phones, so don't bother calling. When you go in you can hear the ringing in the form of "three pharmacy calls" on and on and on. That means your doctors can't call. So if you need to get information to see if your prescription went through, or your doctor needs to update it, nobody can call. They have to leave a message that's checked every few hours. That means I've waited over 24 hours for antibiotics I needed that day. Absolutely incomprehensible. And yet they call incessantly to see if you want them to arrange refills of prescriptions so they can get more money - when many prescriptions require going to your doctor for a checkup before you get a refill. I even had one pharmacist jockey refuse to fill my prescription because he didn't like the dose... that was the same dose I've had for over 18 months at the same pharmacy. Then my doctor couldn't call to figure out what happened. I literally had to drive down there and confront them to figure out what was going on because I couldn't call. Absurd. The lines are always long, the staff seems frazzled and imprecise... Do yourself a favor and take your prescriptions elsewhere. After registering these issues over the past 2+ years and seeing zero change, I finally did. read more

The pharmacy staff has been very helpful to me. They worked extra with me and me dr to find a lower cost medication. They have really gone the extra mile. read more

The front store cashiers and the Minute Clinic staff definitely make this one of the nicer CVS locations I've been to. When it comes to these large retailers, they must be judged by their staff and cleanliness since that's pretty much all they can control. With that being said, the staff here has been nothing but positive. They are all smiles and quick to welcome everyone as they enter. The actual pharmacy staff could be more friendly though, upon my visits they seem as if they're being bothered by having to service me. I'm not even talking about visits during their 'rush hour', but rather when I'm the only customer. All in all, this is my preferred CVS location in the area. read more

Worst pharmacy ever! My first phone call I was on hold for 38 minutes. I had to get back to work, then my next call was 19 minutes when they finally picked up my call. I then go to the drive thru and had to wait 16 minutes before I just decided to park and go inside. Once inside I ask for a manager, he states that it's been this way for the last couple of months and oh well. Wonderful customer service read more

This is a CVS I've used for many years. Generally I have found it to be useful. The Pharmacists have been helpful in filling prescriptions from other CVS'S. read more