This is my home CVS. I have been coming here all my life. It's a known fact that this is one of CVS busiest establishments. It's crazy to me to ONLY HAVE ONE person at the register. It's unfair to the employee and unfair to its customers. It's time to do better! read more

This is the nastiest, most disgusting carpet and floor of any store ever. Is so dirty and neglected and smells horrible. This is so wrong. Should be shut down as a pharmacy and as a store by a health inspector. read more

See all

Absolutely Horrible. It is impossible to get a hold of ANYONE at the pharmacy. They never answer the phone. Very lazy. I highly recommend you find another location to pick up your medication. read more

One of lowest pharmacy drive thru. I waited 45mins to just get to the window. Plus why is the sign in Spanish only. read more

CVS Pharmacy y más - a sign on the side of a building - Drugstores Near Me - HIALEAH, Florida

I have an open case with my insurance carrier, drug and food administration and CVS because the pharmacy "misplaced" two pills that are worth over $200 each. The lab technician name Yarkenia told me that she put two bottles with 2 pills each, in the brown bag there was only one bottle with two pills. I have an open investigation so that the cameras can be looked at, and they can see what happened to the pills, Yarkenia said that I can just have my pcp re-issue the pills, is not the fact that I can get the pills prescribed again, is the fact that pills do not disappear, and the insurance company paid for them. If you order from this pharmacy, make sure that before you leave the pharmacy counter you open the stapled brown bag and make sure they are giving you the amount of pills prescribed. I never received the pills they say they gave me, so either, they got "misplaced" or someone took it to sell them outside of the pharmacy or gave it to a family member. read more

Horrible service. Nasty store. Drive theu has 2 window always one is closed they dont want to work. Now more than 25 minute waiting and 6 car in front. read more

Awful customer service and extremely rude. The curly haired girl named LAIREN is an extremely mean spirited person. It's been my 3rd day trying to pick up my prenatal vitamins. She originally said it wasn't sent to this location which I know is false. She said to return the next day which I did. Once I returned she said it wouldn't be ready for another 2 hours when I waited in line for an hour. So I decided on coming back the next day because I wasnt going to leave my house again. I came back today and she's going to tell me that they're here but not covered by my insurance I told her I've been receiving these on a monthly basis my whole pregnancy. She laughed and said to pay $400 out of pocket or leave the line. I told her to get her manager or supervisor since she thinks it's funny to continue to play with medication I need for my pregnancy. Maybe about 10 mins later Kaitlyn or whatever her name was because she mumbled it came on the speaker phone and asked what I needed. I explained the situation and she also proceeded on giving me an attitude and telling me to come back until they are ready. I told her after I have been sitting in this line for over an hour I am not going anywhere. I sat there until they gave it to me. They ignored me for maybe 30 mins until she opened the little window box slammed my prenatal vitamins and shut it without saying a word to me. WORST EXPERIENCE EVER. read more

I have never seen such a lower,bad costumer devices in my live . I can't drive course I had covid2 so my husband after work went there to get me a transfer from my pharmacy to this one, after waiting 1/2hr for someone he told the associate what I needed she said"just write in here her info and it will be done in 3 days, today I call and 3 times they pick up and hang I was for an hour in the ph later during the day I call again and another 30min on the ph no answers . point is I understand they may be busy w all that is going on but come now picking up and hang up and then nobody did anything to help me up very disappointed read more

The worst customer Service experience at the pharmacy area. I don't understand the way they treat clients, like if we wanted to be there anyway, we are there because we need to. What an uncomfortable situation with the lady on the window. I wish someone would see this reviews and take action about it. Worst pharmacy service in my entire life read more

Garbage as hell. The drive through always closed .. what the hell did you build it for? Looks? Garbage ! Last time I receive a prescription here ! read more

Bad customer service , waiting time more than 45 mint in line . When you ask for your medicine never is ready to pick up . Never ever answer the phone . .... Really bad experience each time people get sick :( read more

The service in the pharmacy is horrible few personal attending the public. I am waiting por a prescription that I need for cataracts post surgery and two days and I am waiting for the call that is ready. read more

Horrible service, especially the pick up window!!!! Spent an hour to then be told that they did not have the medication, to then say they were sorry and received it by FaX. The lady then told me to come back "that it would be ready in an hour" and I told her I was already waiting in the line for an hour. She saw my frustration and told me she would prepare it for me. read more

This is the worst CVS in the area when it comes to assistance, customer service and readiness. They are way too slow at the pharmacy. Three registers and only one open with a line to almost half way down the aisle. It's ridiculous. read more

I give only the 2 stars cause the cashiers front desk are really nice, but when you go back to the pharmacy the service it's really slowly ( I mean you can stay in the line for at least 1 hour ) it doesn't matter if you are an old lady or pregnant women you have to wait there on your feet . read more

The worst pharmacy service both at the drive thru and the inside of the store I sat in the drive thru window for about 30 minutes and the lady kept looking at me and wouldn't even acknowledge me when she finally did she said I can't help u right now I have to take care of the people inside first, horrible! read more

CVS is no longer selling cigarettes its official. As of October they will no longer sell tobacco

The supervisor Roger and the Store Manager Lucar are EXTREMELY rude. They are allowing people to pay credit without asking for id. Someone stole my identity and credit card info and used it at this CVS and when I called to explain to them, they had no interest in helping me and were nasty. There is something fishy going on here. I don't doubt that they have a scam going on here where they allow people to use other peoples credit card info to make purchases. read more

I have been a "valuable" customer for years. The Pharmacy Staff is terrible! They have no sense of humanity nor politeness. Without saying that the waiting line was suuuuuper long. I needed to call Corporate and Christine was more than helpful. And apologetic. Help us God! Pharmacy Technicians Margarita and Arelys are terrible human beings! read more