I highly recommend this business. Premier Dry Cleaning is a rare entity today - a business with…read moregreat integrity and outstanding customer service.

My wife dropped off a suede coat to be dry cleaned. They said that they would send it out and…read morecould not tell me the cost of the cleaning until the coat was returned to them, which I thought was very odd since they were in the dry cleaning business and should have given me an estimate of the cost. To make a long story short, when I called to see if it was ready, and what the cost was, they said that it would be $73 dollars, which I thought was absolutely ridiculous. I didn't want to buy the coat, just get it cleaned. My wife told them to keep the coat. Lesson learned.

We came in on VERY short notice and the owner was super accommodating and sweet! The actual dry…read morecleaning was stellar and worth the relatively low cost!

Cleaned my white puffy coat for about $15 in about a week. Easy in and out service with very polite…read moreemployees.

Great prices compared to others, and always willing to go above and beyond. Very friendly staff,…read morewhich do not hesitate to make sure every customer leaves with a smile on their face!

Horrible cleaners, I took my daughter's graduation outfit which was white to this place to get…read morepressed and they gave it back with what looked like a makeup stain on it. The manager refused to clean it that day she said there is nothing she can do til Wednesday, we'll my daughter needed it that Tuesday. Also, one of the workers there was very rude and obnoxious.

Why is there 2 sites for this company, with two sets of review totals? Which do we believe? I…read moretotally get what the woman said about them closing on the dot at 6:00 pm, even when you call and get there a few minutes after 6. Been there, done that. Dry cleaning was ok, service was crappy. Short with you, acted like you were an idiot when we hadn't used a dry cleaner in years. Really all we needed was to wash and press a couple of men's shirts when my husband was looking for another job, but it sure seemed expensive. Not having gone to a cleaner for over 30 years, and with them knowing it, who's to say if the bill was padded.

I have used this cleaner since I moved back to Ohio and been happy. However this past Saturday I…read moreask for a small favor and was denied. As a retired businessman, I would bend over backward to help my customers. Saturday I got stuck on the west side my GPS said I would be 5 minutes late for their 6:00 pm closing. I called and ask if they could hang in there for 5 minutes, I was told no. I told the person I would push it, I pulled into their lot at 6:01by my phone. I got out of my car tried the door, it was locked. A young teenage girl was standing behind the counter she looked up saw me and waved her hand in dismissal. One minute? Businesses spend thousands of dollars on advertising to attract customers, yet for one minute they've lost a customer. Why would I show them loyalty when they won't give me one minute of theirs.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.

Do not use Angelo's. He promised alterations for me for a out of town weekend then a cruise, when I…read morewent to pick items up he seamed confused telling me he didn't do my alterations I should go and buy all new clothes. I said Impossible in 1 day !!! Grabbed my item's laying on chair without hangers and left

Brought my wedding dress in for them to add a modesty panel made out of my deceased fathers dress…read moreshirt. Well, you can see every stitch as they stitched the top front of my dress, it's all puckered and he charged me $40 for it. I could have done a better job. Plus, they don't take credit cards, cash only. Didn't tell me until I was already there. Had to go to the bar and use the ATM, got charged $2.50 for it and now my bank will probably charge me. So basically I spent $45 for him to ruin my wedding dress as you can't take the stitching out or there will be holes in the front of my dress. I now have 2 weeks to go and find something to wear. I will never go to here again.

Here's the rest of the story. Make of it what you will. I went back today and my jacket was…read morethere. As the man got it and looked at a couple of things, he then brought it forward and placed on the stand with a hook at the side of the counter. It's final resting place before I got to take it myself. He begins looking around for I don't know what reason as the only thing left that has to be done is payment. He finds what it is he wants and it's another receipt. He proceeds to show it to me and it's clearly marked as far as an amount is concerned 60.0 (I figure that the second 0 after the decimal point just didn't print). Naturally he tells me that 'they charged me $60 for dry cleaning it', and that he had quoted me $48 plus the amount of tax. ($3.84) He adds that he was losing money because of this. I say nothing to him about it. But had $55 ready in my pocket and set it on the counter in front of him. Now I had a thought that he might possibly give me some kind of break on the final amount because of having to make 3 trips there to get this finished, or because of the length of time that repeatedly exceeded what he had been telling me. So now it was on him. He pushed a 5 back to me. It's hard for me to decide calling this either a compromise or a discount. Still, I don't figure on being a return customer.

Quick service, items I left to be cleaned came back spotless. Mom and pop store deserves your…read moresupport

I've been sending my family's dry cleaning to Avon in Concord for a few years now. We've never been…read moredisappointed with the cleaning, and more than that, we've always been impressed with the friendliness, communication, and overall customer service of the manager, Norie.

Absolutely horrible service. Dropped off drycleaning on Monday. Told clerk I would be there to pick…read moreup on Friday. Needed this specific article of clothing for Saturday. Go Friday to pick it up and there is a note that says they are closed Fri/Sat. Spoke with owner who said we were lying about Friday pick up,because the clerk said she never said it. Said clerk also says she told me even tho my husband dropped it off. Absolutely horrible experience. Will never use again. Stay away from this business and save yourself a headache.