Spent $1300, and 2 months waiting, they supposed to have it fixed the first time, only to have to…read morebring it in again, for $579 more, they put a used starter solinoid, which had rust on it, and said ( it was off a running bike, picked it up today, drove it off had smoke billowing out exhaust, had oil spilled on back tire, thank God I didn't go down, washed it, no leak, he may have been around, since the 70's, but he is dishonest, also was warned about going there, but he's the only one, that works on older bikes, simple a thief

These guys are awesome from owner to employees , traveling thru and took a bolt in a tire. Found a…read moretire , took to them and they graciously changed it on the spot to get us on the road . We thank you all very much !!

Another great motorcycle dealership that treats you with respect. I told them "y'all are real nice…read moreand I appreciate you helping me out and letting me look at your ATVs and motorcycles. They didn't worry me either with a whole bunch of questions either. They were friendly and helpful and even gave me directions to another dealerships. I have to come to Memphis to look at motorcycles because there are none where I live. I did like the new 2016 Kawasaki motorcycle up front for $8600. I might think about that one. I even took a picture of it.

Ordered parts for my Yamaha Royal Star on Oct 4 2022. After call after hall for a few weeks telling…read moreme the part wasn't in yet. Finally beginning of Nov I get told they are here. Wife went and picked them up a week later. So now we are roughly half wall through Nov. took them to my Shop to have installed. Was still waiting for other parts from other place to arrive. Mechanic started working on Nov 28th. Found out that the parts that was purchased Here at the dealer were the wrong ones. Mechanic notified me on Dec 13. Finally got the rite parts from a different place. Mechanic compared the differences. Picked up parts from Mechanic on Dec 21st. Contacted this dealer. Talked with manager and was told that it only had a month for a refund. Yet it was a month between the time it was ordered and was told it was in. But yet with all calls to them. They state parts was in on Oct 6th. I asked how come no one told me that when I had called numerous times. He had no answer. Well needless to say I am out the money. $366 because the don't back what the sell and don't do enough research. They act like I have them the numbers and all. Ohh and they also told me this was supposed to be Yamaha Genuine Parts. But they was Aftermarket parts. Stay away if you want the rite parts and the customer service you deserve

this shop is amazing everyone know what they are doing. everyone is helpful and nice. won't go any…read morewhere else.

Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

These guys incorrectly installed new front brakes on my wife's GLK when we had it in for service…read morelast May. After months of trying to chase down unusual noises during cornering and braking, I finally figured out the problem with the help of another mechanic. The inside pads were installed on one side of the vehicle and the outside pads were installed on the other side. Unfortunately, it meant another brake job, because several months had passed and the pads wore unevenly and damaged the rotors in the process. I've done a lot of reading on the subject, and apparently the problem of incorrectly installed brakes is not all that uncommon; however, I just expect better considering the cost involved. This shop has lost my trust and I won't be returning for any additional work.

The best. We've been going to BMI for over 10 years, and we drive nearly 2 hours to get there…read morebecause we know the service can be counted on. We've been there for numerous things, buying a vehicle, having repairs, you name it. The people are always nice and the service is excellent. The owner, Eric, knows his business and can find an issue if it's there. He's pleasant and very honest. That's hard to find. Highly recommended.

I had no idea this place started selling the Genuine line of high end Taiwanese scooter. When I…read morevisited a year ago, all they carried were the low end Chinese scooters just like the other 2 scooter shops on Summer. They also were able to service my Italian scooter. The BMW shop recommended this shop. The manager Bill was super friendly. They told me about the local scooter club Memphis Kings. I highly you go check this place out if you're into scooters, go-carts, and other toys.

A great selection of US based Genuine Scooters, Kymco, and other reliable scooters,mopeds, a repair…read moreshop, and helpful people make Scoots the most legit scooter shop in Memphis.

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

My motorcycle died in the Memphis pyramid parking lot because a battery terminal had been damaged,…read moreI spent half the day running around the city looking for a new battery, then I realized I didn't have the right hardware to attach it. The guys here got me the stuff I needed in less than five minutes, excellent stuff!

Awesome to purchase from! quick and easy!!!! Gary Gentry is the man! Best price around.read more

FRS POWERSPORTS Was…read morelooking for a 4-wheeler to ride in the snow. Performed a quick search for a nearby dealer and FRS POWERSPORTS came up as first choice. I picked out the one I wanted online and shared with them an email. This was Saturday morning. Later that same morning Brad Trusty (Awesome salesman) contacted me and shared that he had one and informed me that my financing was approved. He was the best sales person I have ever worked with. Saturday afternoon the bike was ready for pickup. I arrived at around 3:45 pm and they close at 4:00 pm on Saturday. I walked in the door and "BAM!" They had all paper work ready for me to sign, the bike was sitting out in the front and was ready to load. Before 4:15 pm all paperwork was signed, bike was loaded and I was back in the road and just couldn't wait to get it home to play in the snow. If you are in the market for the best machine you will ever own and looking for a dealer who will go out of there way to please there customers, look no further. FPS has earned my business for now and in the future.

Everything! The people were very attentive snd I got just what I wanted. I've enjoyed my mower…read more Can't wait till the next time I can cut it sgsin!