These guys are great. Very knowledgeable and listen to you. They did an upgrade to my old Colnago…read morelast summer and tuned up my gf's bike recently. Best quality bike shop in Bend.

Walked in to rent two bikes for a first time Mtn biking experience in Bend.Very good customer…read moreservice. However when my daughter asked about the rock hard seat made more for a racer road bike, the man causally said that what they have for, "floor models" after 4 hours we headed back walking 1/3 of the way, jeezus never been so in pain on my Ischium. Both of us ! When we returned the bikes a day early cause we wanted to get rid of them. They asked how it was and I said yes it was a beautiful day and a great ride but we only enjoyed half of it.. he didn't remark and we were on our way. Wouldn't come to this bike rental again unless I had my own seat with me ready to go or my own bike and I was just going for repairs. I'm gonna spend the rest of my short vacation hobbling around with bruised bones.

Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

We rented bikes for the day and the staff was super helpful in finding something in our budget and…read moreproviding information on local trails and points of interest. Perfect for beginners!

Rented two e-bikes for the Fourth of July weekend. Staff was amazing and extremely helpful. Bikes…read morerode great and it def made our weekend.

I recently rented a mountain bike from Trinity Bikes and couldn't be more impressed with the…read moreservice I received. Bob was incredibly helpful, offering clear instructions for my first time mountain biking and suggesting great local trails to explore. He even went above and beyond by recommending an excellent camping spot, making my trip even more memorable. Bob's support truly made my first experience both visiting the area and mountain biking outstanding. Thank you, Bob, and thank you, Trinity Bikes! I recently rented a mountain bike from Trinity Bikes and couldn't be more impressed with the service I received. Bob was incredibly helpful, offering clear instructions for my first time mountain biking and suggesting great local trails to explore. He even went above and beyond by recommending an excellent camping spot, making my trip even more memorable. Bob's support truly made my first experience both visiting the area and mountain biking outstanding. Thank you, Bob, and thank you, Trinity Bikes!

I have engaged with this bike shop on two occasions. The owner is honest, extremely friendly and…read morevery competent. The prices are extremely fair and the quality of the work is outstanding. I would go here anytime and highly recommend this business.

Bicycles can be simple and they can be complicated, but most of all, they are fun. Bike shops have…read morethis unique challenge and The Hub does a great job of striking this awesome balance because they get it. I ran into some challenges when assembling a road bike that I bought online as a frame and set of parts. I brought the bike to The Hub a few times towards the end of the project. TJ was very helpful each time. He took his time with the questions that I had. I feel very fortunate to have this really sweet bike shop right around the corner.

I live on the N.E. side and wondered why my friend sent me all the way to Chariot bike to have a…read moretune up. I walked through the door and I knew I was in the right place it just had that feel to it. My friend picked it because she loved the website and the wonderful story of your grandmother. P. S. Loved the repair room, not messy and all tools where they belong.

Julia is amazing. Super knowledgeable, a great mechanic, and very easy to talk to…read more Lot of options for bike repair in this town but I'll be taking my bike here every time!

I have had "Goto" Mike servicing (annual maintenance/tuning and as needed) my fleet (Vacation…read moreRental in Sunriver) of Bikes for more than four years now. Always does a great job! The trouble these days is he is busy (because he is so good). But he always fits me in. Awesome that he comes to our home. Also responds great to Bike issues as they arise. Highly recommended!

Mike has serviced my rental bikes annually for the last couple of years and has done a great job…read more He is very respectful and takes care of his space and properly puts bikes in their spots. So great not to have to take the bikes anywhere. He will take old bikes not in working conditions for his teaching program.

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

Great selection of used outdoor gear, from shoes/boots to parkas and shells to climbing gear and…read moresleeping bags. The stuff is definitely pricier than you'd find in a thrift store but usually much better quality from upper-end brands. There's a full service ski and bike repair shop area in back too, and lots of good advice is dispensed here on the regular. Counter folks are always upbeat and helpful too. Laid back but pro vibes. Local treasure, IMO.