so my husband and i were looking for a product that isn't available in our province yet and we…read morecalled all over eastern Canada looking to purchase the bike of our dreams, we called Moncton and this store in Saint John and we absolutely LOVED working with them, they are so helpful and it was definately worth the gruelling 9 hour round trip to get there and back...there are probably going to be places closer to deal with for servicing and part,etc in the future,but when you build a rapport with a store's personnel after only a few visits, it's clear to see why you'd keep coming back, our sales rep was Norm, our number cruncher was Dave Sambell (i hope i spelled it right) and at the part counter, Tim always gives personal service with clothes and other accessories that are must haves, the showroom is pristine and they even have separate his and HER washrooms, talk about being accomodating to the newer female clientel that are starting to enjoy these sports more and more now than ever!!! service is one on one and you can be sure to get the attention you need and also the assistance for ease of use of their products,professionalism and knowledge of products and services available go a long,long way to ensure customers keep coming back to this establishment...

Messaged the company on Facebook a month ago for a part said they would get back to me still…read morehaven't received a message or call they don't answer the phone have to call 4 to 5 times to not get through shouldjust take my business elsewhere have really gone dawn hill the past few years when you were top of the line

Most friendly staff I have ever encountered. I'm a shirt collector I have them from from every…read moreplace I visit....This was the best experience ever. I posted this in September, for some reason the filter rejected my post....I can't explain why, because I don't understand why. anyway I'm going to try to re post it. Let me add, I never actually made it to the brick and mortar store. I arrived in St. John via cruise ship, and they had a booth set up, along with many other venders, at the dock in a large tent. They were very helpful. Even delivered a shirt in my size from the store.

Bought a bike from these folks. Brought it in for some work. Got the bike home inspected the work…read moreand discovered that the bike wasn't fixed correctly and had to fix their work myself. The techs are not savvy about the products their employer sells. The work they did ended up costing me money again in order to correct what they had done. Long and short they tightened a primary belt so tight that the bearings of the jackshaft ground themselves down. In addition the techs neglected to reengaged the cam responsible for setting the proper tension on the belt, leaving it just swinging freely. I wouldn't trust these folks to do work on my bike in the future, not when my life is on the line. There were additional problems regarding the initial sale of the bike but because they eventually corrected those problems I won't go into that again.

Been a customer of MacLeans( Saint John) since 1999. Bought 3 M/C there over the years and LOTS of…read moretires, oil and filters and other accessories. Over the last few years the service has deteriorated, noticeably.They cant find time to change a tire(if you can get one from them) if the rim is already off the bike, but their competitor down the street, of whom I am NOT a customer, takes the time to squeeze m the job in. Last week I placed an order for some accessories. 5 days later the order arrived...guess what ...wrong part... I was assured they would get the part air couriered next day....but it didnt show up....no phone call to advise me....I just made another visit to them for naught. I am very discouraged with the service at this location , and doubt if I will be dealing there in the future...

Absolutely terrible customer service. Purchased a bike and within 30 days it needed to go back as…read moreit was not functioning properly. We were told that they would get right to it. It's been 4 weeks now and we still do not have it back! Will NEVER buy from them again!

The ATV/UTV sales reps are very knowledgeable and have great equipment but rarely if ever will they…read moreoffer you a used vehicle even if they have one. You need to ask in particular and usually find them in the lot yourself. But when getting helmets and other accessory equipment the parts crew performed extremely well at finding everything we needed and helping us to properly fit our helmets beyond the call of duty. They even explained the dangers of secondary concussion as a danger of loose helmets when no one else ever did.

Stanley and crew are great guys and they know their stuff. They do everything from maintenance to…read morecustom machine work, all in house.

I stumbled across these guys on my way to Bar Harbor. I have been needing a tire for my Indian…read morescout, and the dealer was back ordered for weeks, so I decided to pull in to see what- if anything - they could do. They were willing to order the tire for me without a deposit, indicated it would take about a week to arrive, then a week later had me come in and had the tire swapped out within the hour. They ended up being a couple of bucks cheaper than the dealership as well.

I couldn't be more impressed with this place! We met Ken a salesman who was nice enough to tell us…read morewe could save money by buying a side by side in our own state. Couldn't ask for someone more friendly and honest! Then he gave us amazing tips on the area, where to get the best food and places to go! I only wish we could buy our next purchase through this business! Please go here! They go above and beyond!!

From the owner: We are here to support all your Bobcat sales, service, parts and attachment needs. Our experienced…read moreteam offers knowledge and experience to help you with your purchase.