Took my new truck there, always check before going in the wash, while the employee was doing the…read morepre wash with the scrub brush with a stick attached they scratched the front fender of my truck. Since they swear it couldn't have been the actually wash and the hanging things or brushes inside this is the only way it couldn't have happened. Spoke to Rob, he was supposed to meet with me but had some other guy that was less then nice to me and of course said there was no way it happened there. I explained I left my house lees then a mile away checked my truck over nothing on my truck like a scratch or anything (new truck) I check when I leave but you can't see the scratches when it's wet, by the time I get home and I went straight home you could see them with truck dry. He blew me off like I was trying to get something from them. I ended my membership and left a text and then Mark calls me wanting to meet I go meet with him he is polite and keeps saying well I can't say it was us that caused it because then I would be taking responsibility. Brand new vehicle and they want to act like they had no part in the damage they caused to my truck. Previously I took it to a detail shop which told me if it didn't happen in the wash they would say that it had to have happened during the pre wash because the scratch are the same direction that the workers would go with the brush in the prewash. I told him when I got my truck back I would take it for a detailing and let him know if they could do anything, next thing I know I am getting a letter telling me they take no responsibility for the damage and that my truck was probable to dirty to see them before the carwash. My truck has never been that dirty I don't drive down dirt roads or take it mud bogging. I will never go to this or any of their car washes ever again and I hope anyone that takes pride in their ride is careful. BEWARE of this and all their carwash because most of their employees don't care what they do to the customers vehicles. I am

I had my interior and exterior cleaned. The price was completely doable and They did a phenomenal…read morejob.

My Suv back door always comes out smeared and dirty. They…read moreadvertise they are open 8:00 am TO 8:00 pm but I pulled up at 6:58 pm and the kid closed the door in my face and came out laughing at me as well as the car behind me.

This place sucks! Went through car wash and my check tire pressure light came on, I didn't think…read moremuch of it until I pulled out on the road and now I'm waiting for AAA! Plus the car is dirty AF. I even paid more for better wash! If I could give negative stars, I would

This car wash is great! Tip: They have many options to…read morechoose from to clean your vehicle based on your preferences. There is a huge sign before entering the facility. The basic car wash is $5. They also offer discounts if you purchase coupon cards in advance like 5 washes for $20, that's like buy 4 get 1 free. So I don't know if your vehicle is like mine but it gets dirty quickly just with my daily ventures in life so I personally take advantage of this great opportunity. My Experience of a basic car wash: I have a newer model vehicle and what i like about this particular car wash most is that my paint on my vehicle doesn't get scratched during the washing process. (I've been to other facilities that have made minor scratches in the paint of the vehicle.) They owner is very friendly and ALWAYS smiling and is there most of the time realing you in starting your car washing experience by asking what service would you like, collecting your money then proceeding with a tool to hand brush/rinse your vehicle before starting the automatic washing process. Going through the car wash is not grand but for some reason I always enjoy the experience of the classic 'car wash' Going through the part of multiple giant filled white soapy flaps gently flowing back and forth cleaning over the entire vehicle, a sprayer that rinses the soap from the vehicle from all sides, then a huge mechanism that looks like the base part of a vacuum gently comes down and removes excess water by using forces of air that blows most of the water off (reminds me of a huge hair blow dryer...lol) and lastly your met at the end of the line by a worker that quickly hand dries your entire vehicle. At this point you can leave a tip if you like and your sent on your way smiling in your shiny vehicle...Vrooom! So I love love this place and will continue to come here! Its the experience that counts right

I was in the area on business and my car was badly in need of a substantial wash. I found Top Hat…read moreand I could not have been more helpful. The staff was both energetic and enthusiastic! To cap it off the car came out looking great and the price was lower than expected. Should I be back in the area... I will gladly return

William W. Flint, MI…read more010 Sep 17, 2024 "Didn't remind me to put car in neutral." The place is great as long as you know how to pull through a carwash. lol

Didn't remind me to put car in neutral. Kid had me pull up to spot in roller rotation. Conveyer…read morewrenched my wheel to right. Had to hit horn to stop conveyor(twice) .Had drive out half way through with soap on truck . Asked for rewash and kid said no (?) . Called office and left mes. with no call back. Called again and upper manager acted liked he was doing me a favor giving me a re wash. Hill rd Flint location . Time for a change.

Swiped credit card in self serve bay, completed transaction...none of the sprayers would turn on…read more No soap. No rinse, nothing. Once I figure out how to contact owner and get $10 refund, I will update review Edit: I let owner know about the issue and his or her response was quick and professional with a refund on my card. I would consider this excellent customer service!!

Normally the touchless wash does a good job. today no soap came out on the passenger side. When…read morefinished the blower came on for 3 seconds and shut off. $15 wash and had equipment failure. I hope this company contacts me and makes this right. Robert 586-337-8816

Never again. I've tried here twice. The first time was shortly after I'd gotten my brand new…read morevehicle, it left dirt all over the back of the car. I figured I'd give it a second chance and pay for the higher wash... uh, no. I paid for the most expensive wash, drove 4 miles to clean out and vacuum the inside of my car with a friend. When I got there she said, "I thought you just got your car washed?" My car was FILTHY. We cleaned out our cars, vacuumed and wiped down the interior, then went to a car wash in Clarkston. My girl is squeaky clean now. No thanks to this place.

I can't believe how hard it is to find a touch-less car wash here in Michigan. The prices are…read morepretty great for what you get! Plus it's nice that there are two bays to keep lines down. I've never waited more than a few minutes and there are always people coming in and out of here.

Not living up to what I expected for a $10 car wash. Dirty residue left on the car, "tire…read moretreatment" left wheels looking dirty and some dirt seems to not have washed off. Considering this car has been on the road for little more than a month and not that dirty to begin with, that's a big disappointment. Also, other car washes offer wipes to you for the inside of your car. Don't expect that here. 2 stars instead of 1 only because my car did not leave damaged....

If I could give 0 stars I would. I feel like I just got robbed of $30. I was told I was getting a…read morevacuum & wipe down yet here we are. Not sure exactly what I paid for.

I called to hopefully prevent others from this and the employee did not seemed surprised or…read moreconcerned enough to ask where along the track this happened. Friendly staff and the clean environment were what kept me coming back. 300 dollars of damage to my vehicle later, and now Ill never come back. If you value your vehicle's appearance than I'd advise to stay far away also.

The owners are very rude! The older guy said I smelled like cannabis or "dope" as he called it and…read morerefused my service. I work in the cannabis industry and I'm not gonna lie, I don't smoke in my car because I'm not a fan of the lingering smell that's barely there anyway! And I also love my job too much to possibly risk losing it. This stigma needs to end!