I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I called them to get estimate on new water heater. The sales person came next day and did a look…read morearound and said we did not need tankless (uneconomic and no real need) and quoted a power vent gas heater without giving a model number or manufacturer name. I refused to e-sign till they specified in the quote the make and mode. I called them and the salesman told me they use Lochinvar and it would be the 50000 btu model. I look at the quote and it clearly said 40000 btu (no make or model)so I called and left a voicemail asking them to require with make and model on the quote. no response Till now

Had a back up-4 years after we had a sewer dug up and clean out installed. Was more roots and…read morefeline hygiene. Northwest was quick to respond, send text updates and fixed the blockage quick. Highly recommend-also recommend not living with women-they are REALLY expensive !!!!

Very nice team of people, friendly, fast and fair prices. Fixed one of my issues during the first…read morevisit and explained what I need to get for the second item to be repaired. I would recommend people use this company.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

The worst ever! He pretty much told me to make it worth his time so he overestimated my issue…read more $795.00 Estimate to supply and install a new standard kitchen faucet three hole Ended up getting it done for $175. Very sad. I told him to kick rocks!

Recently, we found ourselves underwater and after being stiffed by the first company that we…read morecalled, the reviews for 24 hour plumber company looked promising on Google, none that I could find on yelp. So I am writing what appears to be the first on yelp for others..... As advertised, 24 hour service. We talked with a rep who then said that they'd be out in an hour and a half. 3 hours later, still no show. Poor customer service! If they couldn't come, a phone call or text would have been great! We received NOTHING! We ended up calling another company the next day. They have been awesome during this upheaval in our lives! They were prompt and courteous and sent eta texts confirmation. 24 hour plumbing company, you suck! You had none of those! I will add my review to google as well.

When I say this company saved the day, it is no joke. I was having my nieces 14th birthday party at…read moremy house Sunday afternoon, and I woke up to sewage in my basement that same day. I called three companies. This company was the only, company and the first company to call me back right away. They showed up timely and had it fixed way in time for the party. It was A reasonable price, For a call on a Sunday. And he also was extremely knowledgeable,kind,helpful and courteous. He also left the area clean. He Informed us of a problem to fix in the future and gave us an estimate. I am and would also recommend using this company in the future. Truly saved my day.

I hired On The Road Rv Repair to service my gray and black tanks. They used hydro jetting and…read morecompletely cleaned all my holding tanks and used a sewer camera with video to show me the how clean they were after. This company exceeded my expectation! I highly recommend them as they are professional and knowledgeable .

From the owner: Tank sensors misreading? Holding tank odors?…read moreTank clogged? Hydro-jet tank cleaning of black and gray tanks Tank Camera Service NRVTA Certified

Kevin at Ready Jetter Plumbing was very knowledgeable and helpful. I had calcium build up in my…read moresewer line, he was able to provide a solution with detailed reasoning. He helped me understand what to look for when getting quotes from other places. Ultimately I chose him over the other people because he clearly wanted to find the right solution and not just make a quick buck. He came out quickly to hydrojet the pipe and provided proof via camera that the calcium was broken up afterwards. I'd recommend this business overall!

Kevin and his crew were very polite, professional, friendly and quick. They blew out our drain…read moretile and sump pump discharge. They answered all my questions and the price was reasonable. I would definitely use for any future plumbing items.

We were having issues with our shower tub spout, specifically the diverter wasn't working…read moreeffectively. I called Drain Resolvers and was asked to describe what was happening over the phone. An hour or two later, Mario came over and said we needed a new spout. He worked hard to install the new one and was meticulous in his workmanship. I felt like Mario really took his time with our project and gave us the best possible result. I'll be honest, if I were to try to do this myself, we would NOT have ended up with a working shower! I know my limitations! Thank you to Mario and his team for taking care of us as if we were his own family!

I just had Jim and AJ out to unclog the kitchen . They were very friendly and snaked all the way…read moreback to the main stack. Excellent job!!

Top notch company!! Hard working, knowledgeable guys. Replaced our pipe, extremely respectful of…read moreour home. Would highly recommend!

From the owner: Call 734 800-9277 for preventive and emergency service. Make sure a sewer back-up doesn't ruin your…read morehome. Professional technicians, competitive prices, and prompt response times.