We had contracted with a 5 Cities management company we had used before (but now under new…read moreownership). It took them a week to respond to our initial request (and then we got a lame reason for the delay.). We didn't get a readable copy of the contract, weren't told they'd be holding the tenant's security deposit money and mis-wrote who was responsible for taking care of any repairs. That along with other things we weren't advised of. When looking for a new manager, I suggested that since the home was in Santa Maria, we should use a Santa Maria property manager. After looking at several on Google, I liked the services that Advantage said they offered. The main reason they got the contract was that they returned our initial call within 90 minutes and second call almost as quickly (You don't get a second chance to make a first impression.). One thing they offer is an early pay list to get us our rent early (since we need it well before the 15th of the month to pay the mortgage). They have lived up to that commitment as well as promptly introducing themselves to the tenant as the new manager and addressing and or bringing to our attention any property issues (and letting us decide if we want to use our house warranty and/or pay with OUR credit card). They also took the initiative to arrange for them to pay our landscaper monthly rather than us write and mail a check.

Me and a buddy have been lookin for a house to rent and I had been talking to all the other…read moreproperty management places. Advantage Property Management had the best customer service of all of them by far. I worked with Tami and she helped me get the house I wanted. I am very appreciative of all her help and I am very happy with my home

I interviewed other real estate agents and chose Reina Solorio to sell my home. She answered my…read morequestions honestly and thoroughly. She reviewed the sale process step by step. I agreed with Reina on the sale price. I listened to her advice on staging the home and made as many changes as possible. The home was ready to be put on the market. One week later, the first offer was for my asking price and I accepted. I was very fortunate the home sold so quickly. I have Reina to thank for her advice and for being there when I needed her. She has a pleasant, happy and caring personality and it shows. Thank you Reina.

Reina Solorio has been the best real estate agent. Being a first time home buyer, Reina has worked…read morehard to find us a great home. She is patient, not pushy. She diligently kept us up to date on houses in our budget by email. She got us into homes we were interested in for a walk through quickly. Once we found a home, she explained all the paperwork we needed to initial or sign for our offer & escrow. She had referred us to 3 different inspectors and was even present at the end of our inspection! She has given us advice on electricians, keeping good records for when we sell in the house in the future. She is easy to get a hold of by email, text, & phone. She worked hand in hand with our mortgage broker, both were always on the same point. Reina Solorio really made our first time buying a great experience. I know she loves her career, because she is always busy, finding families coming to work @ Vandenberg Air Force Base, local residents & Santa Maria residents homes. Reina is truly a professional in her field. My husband and I are exceptionally happy that she was our real estate agent.

Billie Jean took time to show me a modular home in the Lompoc area and she was so down to earth and…read morehelpful. She really went out of her way to show me around. She was knowledgeable in so many areas and I later found out that she has been selling for 25 years! No wonder she knew so much. I sure appreciate her efforts and thoughtfulness. What a great person.

Had a very positive experience working with Billie Jean. She went above and beyond to show us homes…read morethat suited our large family. She was very flexible with our schedules and was available when we needed her. She kept us updated step by step in the process of buying a short sale home. We highly recommend her based on her years of experience and expertise.

Not all companies are perfect, and they can't serve everyone's needs or wants at a moment's notice…read more I rented a small house in Lompoc to be near my daughter who recently had the most awesome baby in the world. They made my move easy and painless last August 2017. Then the owner of the property decided no more rentals and they were forced to give me a 60-day notice to terminate my agreement. That notice came the day after I moved out of my condo in Calabasas as I needed to sell. The day after that I lost a dear writer friend to cancer. I was devastated. I had a really bad experience with Plus Property Management and Tower gave me advice of my rights as a prospective tenant (I haven't been one in many years.) They held my hand, then helped me find another awesome house. Not only did they empathize with my problem, but they went to work to solve it. I will forever be grateful. Thank you, Glenda and Laura​, you two are very special and all property management companies should learn from you.

I'm glad that the previous reviewer from San Diego had a great experience with Tower Property…read moreManagement. I, on the other hand, had a completely opposite experience with them. I own a residence with my 76 year old mother, and after finally being offered and accepting a job, which would require me to move 300 miles away, I didn't want to leave my mom with the difficulty of advertising, interviewing prospective renters, and collecting rent from tenants that would be renting the place when I moved out. I contacted Tower Property Management, and my mom and I met with the owner, gave her several extra keys to the premises that I had made, signed the management contract, and gave them $200 to commence managing the property. When I moved from the area a few days later, I felt satisfied that by hiring a property manager to take care of things in my absence, I had eliminated any burden that my move might have placed on my mother. Well I guess their style of management is, "out of sight - out of mind", because after I moved, the owner's sister did one walk-through to see what needed to be repaired/improved prior to a renter moving in, but they never provided any list, estimates, or idea of what contractors or costs might be involved. They never returned any of my calls or my mother's calls, and basically did absolutely nothing to commence their performance of the management contract we'd signed. My mom even went to the office a couple of times to speak to the owner, but she was never in. Finally, after over 90 days and hearing nothing from Tower Property Management, my mom was forced to make the decision to use another property management business. Within 9 days after speaking to my mom, the other property manager she had just seen, informed her that he had a renter and gave her a time frame and written estimates for the work that needed to be done prior to the renter moving in! He managed to accomplish in 9 days, what Tower Property Management couldn't (or more likely wouldn't) do in more than 90 days! Then, when my mom went to Tower to get the $200 check back from them because they hadn't done anything, the owner wrote and gave my mother a check for $123, and told her they were keeping $77 because she didn't give them a written 30 day notice prior to terminating their service contract!!! This business is nothing but a rip-off , and I wouldn't refer them to my worst enemy! I give them an F-

I highly recommend Amy as not only a great real estate agent but also someone that isn't looking to…read moremake a commission but actually cares about her clients and their best interest. Amy helped my husband and I look for a house in the Petaluma area but soon after our search started, my job got transferred so I ended up moving to Brentwood instead. Amy gave us some helpful tips and even recommended another agent to work with in Brentwood. I would work with Amy again.

Amy is excellent! I highly recommend her for helping you sell or purchase a home. Not only is she…read moreknowledgeable in her field, but she keeps you informed along the way. Buying and selling can be stressful and I felt like she did a great job keeping me calm and on track. She's great about answering any question and most importantly she is available. Also, I love that she is very up to date and hi tech savvy. It really makes the process run smoother and quicker.

If you are looking to buy or sell a home in the Nipomo,Santa Maria, Orcutt area I highly recommend…read moreyou contact Cecilia Phillips at 805 478 8894. She really knows how to get results. Keeps you well informed. Just great to work with.

We are so glad that Era represented us as sellers! She is very knowledgeable about the real estate…read moremarket on the Central Coast and very conscientious in her work. She advocated for us throughout the selling process and kept us up-to-date on offers, market values, etc. There were concerns with the house being advertised fraudulently on Craigslist, (as being a rental) and she went above and beyond in keeping the vacant house secure, including having the ad taken down; posting signs clarifying that the property was not for rent, and warning potential renters not to give the fraudsters any money! We highly recommend Era if you are buying or selling real estate-she's the best! Bill and Jamie C.

HORRIBLE MANAGEMENT! They steal your money!!! They haven't returned our deposit back when we left…read morethe property in same, if not better, condition we left it, yet they are charging fake fees. When emailing them proof of the house condition BEFORE moving in and having videos of the walkthrough as PROOF, they ignore our calls and emails. Very unprofessional, service is horrible. Avoid if possible. They are THIEVES!

I am extremely disappointed in the lack of professionalism from Michelle Shipman and Miles Bloom at…read moreSearchlight Properties in not returning my full deposit. Not only that, they are not responding to my numerous emails and phone calls. If I ran my business in this fashion, I would quickly be out of business. This company has not returned my deposit to this date, which was supposed to happen 21 days after moving out. And, I now have been informed they are holding back over $1,000 of my rental deposit unjustly. To explain, I rented a property that was in disrepair. I did not realize the extent of the disrepair since I was not allowed to view the property until our move-in date. Searchlight did not take over the management of the house until a month after my move-in date and had no clue of the overall condition of the house and yard either, since apparently the previous property mgt company did not convey that information to them. We lived there for 2 years and moved out a month ago. We left the house in much better shape than it was when we moved in, yet we are being charged for general house cleaning and carpet cleaning as well as items (not ours) being left behind. When I moved in, the previous tenant who moved out the same day as I moved in, left behind junk inside and outside of the house. There were holes in the walls and they desperately needed painting. The family room blinds were broken and looked awful. The sprinkler system in the front and back yard did not work. The only thing that did get fixed was the hole in the wall after I complained numerous times. Oh, and they finally got a gardener out to fix the irrigation system only a few months ago. The previous tenant had 3 German Shepherds who were indoor dogs according to the neighbors. The carpets were dirty with tons of dog hairs. The baseboards even had dog hairs on them. The rest of the house wasn't much better. I need this money. This is an outrage and needs to be rectified immediately. They have 21 days to return the deposit and that time has passed a week ago. Everything is being bungled. Don't use this company!!

The Hinkens group is the only property manager I have used. Not only are they fair and honest, they…read moreare a local family that has been the area for many years. They understand the town and valley and I consistently refer all my friends and family to them. If you are looking for a great real estate and rental experience work with the Hinkens group.

The people fixing things quicker, they inspect your place once a year and you tell them things that…read moreare wrong, we lived there at least 4 years, and things written on our inspections still are not fixed. We don't live there now, but the place we had should be fixed before they rent it again. The people there are nice but the rent is a bit high for what you get out of them