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    Cynthia Ferrelli, DPM

    4.4 (7 reviews)
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    Excelsior Orthopaedics

    Excelsior Orthopaedics

    2.6(135 reviews)
    4.0 km

    This was an interesting experience. In my mind I imagined a practice with perhaps 2-3 providers…read moreand support staff. I walked in to. find staff with clipboards walking all over the place like waitstaff at a busy restaurant . Then I saw the signs saying CHECK IN and also Check Out . A bit like the check-in desks at a busy airport. I was checked in quickly and directed to take a seat in the waiting area . It was like a scene I experienced in crowded doctor's office in India many years ago. There had to be 40 people in the waiting area , all holding their clip boards and paperwork . Staff , with the obligatory clip board , walking in calling the first name of the next patient . I thought , this will be my last visit to this place. I waited 45 minutes to see my provider , not unusual these days . Staff led me to the examining room and I was amazed to see TWENTY examining rooms , I got room 9 . Eventually the Physiatrist came in, no long wait . Introduced himself , failed to introduce the presumed scribe that came in with him. I got the sense I was being rushed and in a conveyor belt experience. The doc did seem to be skilled and I will return and see what visit two is like . At check-out I was taken care of by someone whose name tag said "Director of Operations". He was very pleasant and quick . Good to see he was on the front lines working with the grunts .

    If I could leave no star I would. In 2022 I had a career ending injury that Dr Douglas diagnosed as…read morea meniscus tear. After surgery, I continued to have pain and so I was sent every 2 to 3 months for knee injections which never helped. I kept asking for imaging and was told it's just how my knee healed. After Douglas retired. I asked why I was never given the option for Moore imaging and his nurse practitioner sent me for imaging. It turns out I needed a complete knee replacement so I did had Dr.Hlubik do my knee replacement. Days later, I went back to get my stitches out, and my leg was on fire. It hurts so bad . I was told it was normal . I told his PA Nolan I was going to the emergency room for imaging when I left the office . A half an hour later he called me to tell me to go to Windsong to get an ultrasound . Had to be poured on blood thinners because there were too large blood clots in my leg. From that point on I was completely forgotten about for a month. I kept calling and messaging my patient portal asking for physical therapy and nobody answered the patient portal and the women that answered the telephone would tell me there was never an authorization for PT. Finally my insurance company sent me the pre-op that was dated April 2025.! The same day the operation was authorized. Finally in August I was allowed to go to physical therapy. I got apologies up and down from a patient's advocate, and then Dr. Hlubik called me to apologize. I don't blame him entirely because it's his team that let me down.. I will forever beyond blood thinners because the blood clots are still in my leg. I was never able to return to my career for New York State.. which affected my retirement. And I don't know if anyone has checked lately but blood thinners run about $300 a month.. in case anyone's wondering I've had quite a few surgeries and never developed a blood clot and I was a very healthy 52 year-old woman when they started. Thanks for ruining my life and my career Excelsior orthopedics. I am searching for an attorney.

    Photos
    Excelsior Orthopaedics - Swelling and bruising 3 times its normal size.

    Swelling and bruising 3 times its normal size.

    Excelsior Orthopaedics
    Excelsior Orthopaedics - Dr Wilkins repaired my torn meniscus.

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    Dr Wilkins repaired my torn meniscus.

    Clarke Ventresca Foot & Orthotic Centres

    Clarke Ventresca Foot & Orthotic Centres

    5.0(1 review)
    49.2 km

    The people at Clarke Ventresca Foot & Orthotic Center are just great people and are really good at…read morewhat they do. If you ever need to get some work done on your feet this is the place to go. So I had ingrown toe nails and it got to the point where they had to be dealt with. My wife recommended Clarke Ventresca because her grandfather had gone there before when he had foot issues, so I booked an appointment and went in for a consultation. On the day of the consultation I went in, they examined my toes and gave me options on how to proceed. They were very informative and answered any questions I had. We decided on treatment and I was booked in for a few weeks later. On the day of my treatment everything went great. They are very skilled and I had almost no pain during any part of the procedure (just a little before the freezing). It only took about an hour and then they provided me with all the supplies I would need for after care and booked a follow up before sending me on my way. I had a few follow up appointments just to make sure that everything was healing right. It all went well and I am now fully healed. This whole experience was great and I feel so much better now, and I am pain free for the first time in a long time. It is all thanks to the people at Clarke Ventresca. They are highly skilled professionals and will take the best care of you. They were always there for me both before and after the procedure and would help me in any way they could. I would recommend them to everyone.

    From the owner: Custom Made Orthotics. Ingrown & Thick Toenails. Heel Arch & Bunion Pain. Warts,Corns & Calluses…read more Diabetic Foot Care.

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    Clarke Ventresca Foot & Orthotic Centres

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    Cynthia Ferrelli, DPM - podiatrists - Updated September 2026

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