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    Roy Defrancis, DPM

    5.0 (3 reviews)
    Closed 9:00 am - 12:00 pm

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    Excelsior Orthopaedics

    Excelsior Orthopaedics

    2.6(131 reviews)
    8.1 mi

    I am scheduled for an ultrasound guided procedure on my shoulder. I met with a PA named Cori. She…read morenever looked me in the eye. She spoke only to her med assistant who did her typing. I had to repeatedly ask her to clarify what she was telling me. I did not receive any printed information on preparing for this procedure or what to expect or even if I could drive home on my own. In addition, she chastised me when I told her my pain level. Why ask that question if you don't take patients seriously. So I did what healthcare professionals tell us NOT to do, I had to look the information up on the internet. turns out that I do need a driver and a day off work which I did not prepare for. Sad when AI is your only hope. I have been with Excelsior for years and years. The changes that have been made in procedure and healthcare "professionals" are not an improvement for patients. I guess we all have to live with progress now that excelsior is a huge conglomerate and not patient centered. PS c Cori is not the only PA at excelsior who could take lessons from the frontline staff who are kind and respectful. Needless to say I am verry concerned about going through with the procedure.

    Don't know why this isn't 5 stars. Everyone from front desk to back and all Doctors and Doctors…read moreAssistant are more than helpful to the point that you feel like the sick Uncle and your family taking care of you

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    Excelsior Orthopaedics - Foot models

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    Excelsior Orthopaedics
    Excelsior Orthopaedics - Dr Wilkins repaired my torn meniscus.

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    Dr Wilkins repaired my torn meniscus.

    The Good Feet Store - Over 300 arch supports

    The Good Feet Store

    3.3(22 reviews)
    3.5 mi

    Excellent customer service. Johanna communicated how the good feet supports work. Very informative.read more

    I purchased arch supports from the Good Feet Store in January 2026. I waited five months to write…read morethis review because I wanted to give the supports enough time to improve my condition before sharing my experience. I've dealt with foot pain at different times throughout my life. Years of running, combined with walking barefoot around the house and not properly caring for my feet, eventually caught up with me. About twenty years ago, I developed severe plantar fasciitis and Morton's neuroma. At that time, I saw a podiatrist, was fitted for custom orthotics, and replaced many of my shoes. After that, I had years without significant problems. Unfortunately, I slipped back into old habits, especially walking barefoot at home, while also taking daily 4-5 mile walks. By the end of last year, my foot pain had returned. I will say this: the Good Feet Store has very effective marketing. Their commercials make it seem like you can walk in, purchase arch supports, and quickly solve your foot problems. To be fair, the in-store sales staff did explain that improvement can take weeks or even months. However, the major downside is that there are no refunds, and the support systems are extremely expensive. The sales experience reminded me of a timeshare presentation. When you are in pain, you are willing to try almost anything. I ended up spending approximately $2,300 on several different supports because I wanted to fully follow their recommendations. I followed the instructions carefully, but after about six weeks, I saw little improvement. I returned for another fitting, and one of the supports was exchanged for a different type. Now, five months later, my feet still do not feel better. Walking remains painful, and during long walks the supports often feel like I'm walking on rocks. At this point, I do not believe it is simply a fitting issue. In my opinion, these are overpriced, off-the-shelf supports that may help some people, but they did not work for me. Looking back, I believe I should have found a new podiatrist after mine retired and invested in new custom orthotics instead. That is the route I plan to take now. Based on my experience, I would not recommend purchasing arch supports from the Good Feet Store. In my opinion, seeing a podiatrist and getting professionally made custom orthotics is both more effective and ultimately less expensive.

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    The Good Feet Store
    The Good Feet Store
    The Good Feet Store

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    Roy Defrancis, DPM - podiatrists - Updated June 2026

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