I'd give a zero if I could. Do not use this agent or his inept office for anything. they are…read moreincompetent at best. You will never get a callback from Ragsdell just lies from all office staff. We'be been good customers until we sold our home and had a seizable refund coming. For some reason that's when they decided to dodge all followup calls from us and anytime I spoke to an office person (Devin) I was lied to. It's been several weeks now and I called to demand an overnight check or direct deposit and was told oh, it's in the refund department. So, for weeks we've been lied to that the check was mailed long before and telling us the call every few days and check our mailbox everyday. I told the office (Devin) I would come pick it up and asked the address to pick it up. Apparently, giving and address is a very difficult task for them. When I finally got the correct office address I see it's my agents office! Seriously. It's one large room where everyone can see each other. No need to send messages or lie about someone in meetings all day. They're all sitting in one room looking at each other. We were going to use them for our new home being built but I wouldn't use them to insure a doghouse.

Great experience with Von at Jerrad Ragsdell Insurance, very knowledgeable and helpful Insurance…read moreexpert. Great prices and coverage for pet, home and auto! Ask for Von!

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

If you need help getting signed up for Medicare, Ron is the person to see! He actually cares about…read moregetting you the best plan possible. I will be referring him to all of my family and friends

From the owner: Rely on us for your Houston, TX Health (Medicare and Major Medical) and Life insurance needs!…read moreInvictus Brokerage Group is committed to providing outstanding service and we work hard to ensure you are taken care of at NO COST to you. *We do not offer every plan available in your area. Any information, we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or (800) MEDICARE to get information on all of your options.

Excellent knowledge ' very impressed with the ease of the meeting and how easy it was for her to…read morehelp me get on track financially

From the owner: Call me today to schedule your next consultation read more

This insurance agent and his colleague are wonderful people. They works all hours of the day to…read moremake sure that everything is done right! I definately recommend them!

From the owner: Medicare Insurance Retirement Income Planningread more

They have the worst customer service ever. They gave me a quote for adding a vehicle, then a month…read morelater they removed my multi-vehicle discount and raise the price without explanation. The supervisor won't return my calls

My family went through Andrew for our homeowners, car, and life insurance coverage. It was an easy…read moreprocess and felt like I was doing business with family. Andrew combed through our auto coverage and discovered I was under insured. Something that my previous insurance company never discussed with me. Thank you Andrew for your attention to detail and look forward to referring family and friends to your business!

Great office and staff- I wanted to go out of my way to compliment Sarah Campos on her great…read morecustomer service. Even though I bombarded her with questions and email after email, she helped me every step of the way. Due to her prompt and great service, I have decided to switch over my auto insurance and open a new home owners insurance policy with State farm. With great thanks to Sarah!

I have never had any issues while using this agency, Sarah is always super helpful and quick to…read moretake care of any concerns I have

Cyndie , at State Farm was amazing I had a budget for both auto and home and she saved me LOTS of…read moremoney!!! Thank you I will be sharing your number

I bought a new vehicle and they quickly added it to my policy. I later sold one of our other…read morevehicles and although, I paid for a full 6-month policy, they refused to refund my money and said that they would apply a credit to my next bill instead. I asked her office to have Kristi call me as she was my actual agent. It took her 3 days to return my call knowing that she had an unhappy customer. I asked other insurance agents if this was an industry standard and they said no. When I told her that I didn't think it was right for State Farm to keep my money when I was requesting a refund (having never been late with a paym't and ALWAYS paying for the entire 6-month policy) and I told her I was going to take my business somewhere else, she LAUGHED at me. I quickly took both my home and auto elsewhere...and the icing on the cake is that I was able to save a combined $1k on my policies (with better coverage)!