Very courteous and professional. My agent Mary was extremely knowledgeable and did not stop until…read moreshe had the best policy and price for our needs. Very impressed and would highly recommend this company and agent!

Positive: Professionalism, Quality, Responsiveness, Value…read moreI've been working with Beau Budde for many years. He is extremely professional, excellent communication and understands the needs of the client. Our company has tremendous respect for his hard work and expediency. We are very happy. Thank you Beau! Dean & Draper are very lucky to have you....hard worker, prompt, professional- first class...

They are always on point! Shops for better rates for me without me having to ask. Called me twice!…read moreWhen I kept forgetting about my flood insurance. Super great customer service!

I have been using Templeton for all of our insurance needs since 2006. They are really great about…read moreshopping each policy and making changes where needed to save me money. They provide a great service! I can always call on them anytime I have an insurance question. Which I found out is much better than calling the insurance co directly. In one instance, after a hail storm in our area, I called our homeowner's policy to check on our coverage. Much later I found out that the operator wrote it up as a claim on our policy. But I never made any claim and had no repairs made. Thankfully, Templeton Insurance Agency was very helpful when I called them. I should have called them in the first Place!

Mike Alexander Jr., owner of ABM, is a business associate of mine. I highly recommend him and the…read moreteam at ABM Insurance. He has managed all my commercial insurance and employee insurance for over 10 years. You can trust him with any insurance claim advice. He is always available during natural disasters and accidents.

Misty helped me shop for new insurance policies for both home and auto and she was able to find…read morebetter coverage for less! I thought I had good coverage but figured I would see if they could help me save money. I'm glad I did, the process was very easy, after she was done all I had to do was make a few calls to my lender and my old insurance provider and that was it. Overall it was a Great experience and I will use them again next year to see if I still have the best insurance coverage for what I need.

We had been with the same State Farm agent for going on 30 years. When he retired, all of his…read moreclients were shifted to another agent, who happened to be a good 10 miles from my house. Now, I know that's not far. But there are times that I like to drive to my agent rather than talking to them on the phone. That 10 mile drive would at times take me over 30 minutes. So I began looking for another agent that was nearby (there literally seem to be State Farm agents on every corner around here). I visited Randy's office several times and was impressed by the time that he spent with me and the answers he provided to questions I had. Based on those encounters, we recently switched all of our policies to Randy for him to handle (multiple auto, homeowners, umbrella and life). Transition was smooth. I've been in to see Randy and his staff several times since he's been our agent. I've also called his office to add a car to our policy, which was done quickly and with little effort. A temporary insurance card for that vehicle was promptly emailed to us so I didn't necessarily have to drive in (although I could have easily). So far, both my husband and I are pleased with the service we've received from Randy. He's close, he's attentive to our needs and every time that I've wanted to talk to Randy personally, he has always been available (either on the phone or in person).

Great service!! My mother purchase life insurance here with Randy some months ago. She only speaks…read moreSpanish and I was not able to go. She explained how Maria translated and asnwered all her questions. She was very detailed and helped us understand important of life insurance. We also bundled with our car for more discounts. Thank you Maria and randy. Wonderful caring people.

I was helped by Luis and I was able to get 2 different auto insurance policies and a renters…read moreinsurance for a really good price. He was very helpful and understanding, answered all the questions I had.

Such a amazing team, very helpful with my needs, best State Farm's location by far. I have always…read morehad bad luck finding a good insurance office that puts their customers needs first. But this office was very welcoming and informative about the policies I was looking for.

We've worked with Bill for the past few years and are appreciative of his quick response and action…read moreon our requests. He was able to explain the current wild market and expectation for the future that helped alleviate some concerns we had with our home and auto insurance. We appreciate not only his care and attention to our insurance needs but his knowledge of the market as a whole.

Not stellar customer service. When asked to be removed from their mailing list, as you could do…read morewith any service I was treated like I did something wrong to ask for it. People reach out for things all the time they change their mind about and when requesting to ask to not be called, emailed and texted about it they shouldn't be responded to like this. Happy I didn't go forward with this company if this is how they speak to people.

I had a great experience win Jade at State Farm's. I recibe d to her she did a great jobread more

I recently switched insurance providers after a representative named Steven called me from…read moreNatalie's State Farm office. He informed me that State Farm had lowered their rates and could save me money by switching. He reviewed my current Progressive coverages and assured me that the new State Farm would provide me with the same coverages and still lower my premium. Indeed, my premium was reduced, but to my surprise one of the reasons my premium was less, was due to the fact that Steven had left out collision coverage on of my vehicles not sure how that's possible since you just cant provide comprehensive coverage on a vehicle with all lien holder. But indeed he only applied comprehensive and collision coverage to one vehicle, not the other. The second vehicle only received comprehensive coverage, no collision. I trusted that the coverages would match since I reviewed the coverages on the first vehicle and compared them to my current insurance. However, I failed to check coverages on the second vehicle. The only reason I was made aware was because my credit union sent me a letter stating I was being charged $95 a month for February and March due to a lack of proof of insurance. Something that Steven had promised to handle informing my lien holders of the change "as part of the great customer service they provided ." Now, I realize that this was not the case and was merely an attempt to get me to switch. I contacted Natalie's agency to seek answers about why Steven had provided inaccurate coverages for my vehicles. Initially, he agreed that it was his fault and apologized, saying he didn't know how it happened. He offered to investigate and call me back. At that point, I was satisfied that he was trying to rectify the situation. I even requested that Natalie call me herself. To my surprise, Steven called me back not Natalie I guess she was too busy. He reiterated that it was my fault because I did not request collision coverage yet I got it on vehicle and not the other strange!! He advised me I should have checked my coverages and explained that there was nothing he could do. Not only had I been misled with the initial quote, but I now have to pay my credit union for the lack of accurate coverage for the last two months and the additional cost of adding collision coverage. The only thing I'm thankful for is that did not have a collision claim because I would have been even more screwed. Lesson learned, not sure how she has 5 star reviews with this kind of customer service and lack of accountability.

For years they have been my one stop shop for tax and insurance needs, the owners and staff alike…read moreare knowledgeable. Every person I've sent to them is still a customer to this day! They are transparent with your taxes and help you with any concerns.

Absolutely love working with 1stop insurance & Tax solutions. They are absolutely knowledgeable and…read morereally thankful for always answering our questions. Totally recommend them