Patient, personable licensing agent and a total pleasure to deal with! Highly recommend her - she knows her business well and she's a real license pro. Location very easy to find and very professional little office off her residence! read more

Is there a way to give a ZERO. She makes "appointments" but that's a joke. She doesn't take people in order. She's rude and doesn't spend "time" with anyone. This wedding experience has been awesome until today. I'm currently sitting in her waiting area for hour for our appt that was an hour ago. This is ridiculous!!! I'm so upset. I have a whole house full of people waiting for ya and she now has 5 other couples waiting for their "appointments". Do yourself a favor. Find a different one. Soooo frustrates. I think I will keep reviewing until I walk in. Now we are at an hour. I have now 7 couples now. Lined up. Ok. 1 hour 15 min later we are in. Rudest lady ever. Update. She spelled our names wrong so now the whole thing is invalid and she won't answer her door or phone. fML. read more

Booked an appointment directly with her. She made the process easy and quick. The office was easy to locate and has a parking space set aside. Highly recommend her as a licensing agent. read more

Cynthia was really friendly, efficient, and answered all of our questions. We went on a week day in the morning, there was no line. Our venue booked our appointment with her months ahead of time. I recommend that you do the application online or fill it out and email it to her beforehand. Have the money ready in cash (it was $70). Have your IDs/documents ready. Read up online about what you need. read more

Save yourself a headache and troubles to try to find someone else getting your marriage license from the day before your wedding because she wasn't available! We showed up on our appointment at her office and she wasn't there or returning our call even a week later she never bothered to do that... we scheduled our appointment with her months before and she never showed up! Save yourself troubles and go with someone else read more

Save yourself from a very rude person who rushes through things and DOESN'T provide you with all the necessary information. We used her services for our marriage certificate, she simply rushed through the whole process and then she told us: "I don't have time to explain this form now, can you come by later?". No, we couldn't come by later as we had other plans and we couldn't afford to go back and forth to her office. Then, when we had to send out the application for the marriage certificate, we realized that we were missing information on what and how to do that. I tried calling her for almost one hour and no one picked up. When she eventually did pick up, she was very rude, complaining that I was calling her 500 times. Honestly, there are so many other agents on the island and since marriage is a serious thing for a couple, you would want to have all the information needed to make sure that everything is in place. So do yourself a favor a find another agent. It will save you some trouble. Very disappointing experience!!! read more

We arrived approximately 10 minutes before our appointment. Luckily we were prepared with the help of our wedding coordinator, Kara (Your Aloha Wedding Company). We finished quickly in about 15 minutes, probably because she spoke minimally unless it was about complaining that guest arriving too early in the mornings, had uncomfortable signs to tip her around the office, and overall it was a very uncomfortable atmosphere since she wasn't very pleasant. But, she was professional, quick, and was ready. Luckily, she was able to move us along and not waste time there. read more

Cynthia was very friendly, helpful and efficient. We had a great experience getting our license with her. If you fill the application out online ahead of time the process is extremely quick and easy. read more

Cynthia did an excellent job helping us issue our marriage license. We called a week in advance to schedule an appointment with her, booked the time, and then coordinated with her the day of to complete the process. She was very friendly, quick to gather the information needed, and prompt to print and complete the license. We did the application online in advance of our meeting, which really sped things up (highly recommend doing so). Thank you, Cynthia, for helping us make our special day a reality. read more

Cynthia is a Hawaii state marriage license agent on Maui. She was recommended by our wedding coordinator. She works off a small room on the side of her house in a residential neighborhood. It's decorated in wedding paraphernalia and has some strict signs posted like no using your cell phone and such. She's all business so definitely professional and efficient. Not the warmest person you'll meet, but she'll get the job done which is really all that matters. We would recommend her. read more

Cynthia was quick and efficient! Had no issues and I was very pleased with our experience. She has a small office in the side of her home...we didn't have any issues finding her office. Our appointment was on time and only took about 15 minutes. read more

Horrible experience we made an appointment at 1030am got here on time just to stand in the rain while another couple was taken at our appointment time just for Cynthia to tell us we can wait in our car . After that couple we try again just to get sent back to our car again a second time for another couple. What is the point of appointments if you just keep getting pushed for other people. This is supposed to be a happy experience it wasn't stupid , of us for comming here . Keep your appointment times in check and don't make people wait you ruined this for us .Please be warned you will just end up sitting in her drive way racing other couples to the door . read more

There are a number of folks you can go to on the island besides Cynthia. I would recommend any of them instead of Her. We had a 10 am appointment. When we arrived, she was running behind which was not a big deal. We waited patiently for about 15 minutes (outside her little office) and then another couple showed up and essentially got in line behind us. When she was finally done (10:30 ish) she came out and grabbed the other couple that showed up well after us. She made no apologies for this and kind of scoffed when we asked how much longer the wait would be. When we finally were able to sit down with her, she was rude and impersonal. She actually kept making sighs and scoffs under her breath. We had made a mistake on the online application, which wasn't a big deal but you would of thought we were the biggest morons ever (at least that's how she made us feel). Then came the end where we were told is was cash only. Now, it said this on her wall but had she told me this on the phone when I made the appointment with her two months prior, we certainly could of avoided even more attitude. Luckily, we had some friends with us that were able to run to an ATM. I still tipped her to be the bigger person but I honestly can't believe this person is in the business of issuing marriage licenses. The TSA agent issuing my pat-down on the flight over was more pleasant. read more