Gene Pica should be training all the Real Estate agents out there. We found Gene on Zillow after we…read morefired a female agent, who was not available to show us the houses we wanted to see, she was the worst. Called Gene, and he got us into the house we wanted to view, that night. Needless to say, we signed up with him. He is a pleasure to work with. We just closed on our dream home in Clinton, CT. He did an amazing job for us. We will call him when it's time to sell. Gene Pica is our Real Estate Agent and friend for life.

Gene is the best! As an architect and a first time homebuyer I had a real battle finding a home…read more Gene could always be counted on to be professional and on point. He is wonderful to work with. When troubles arose with my bank, and later with the closing, Gene and his office deftly guided me through to the end. I can't wait to buy another house and work with Gene again!

Melanie is an absolute GEM of an agent. We worked with Melanie as first time buyers. She didn't…read moresimply guide us through the process (which, I'll add, she did so wonderfully), but she really cared about finding the exact right fit for us. She never pushed us to make a decision too quickly, tried to convince us that we needed something more expensive than our range, or tried to brush away our concerns in favor of trying to close a deal. In fact, Melanie's knowledge and attention to detail caught red flags in properties that we never would have known to look for, saving us wasted time or even major headaches had we moved forward with those properties! Melanie is extremely detail-oriented and frequently was reaching out with properties she thought were a good fit (and they genuinely were properties that met our specific requirements -- not some general email blast). She is also extremely responsive and very fast at setting up showings, which is so crucial in such a fast-paced market. When we finally found "the one", Melanie worked tirelessly to make sure we closed quickly and on time. She even helped us negotiate with the seller after the inspection to put some money back in our pockets. She really didn't have to do that, as she knew the deal was going to go through regardless. But she genuinely went above and beyond what she had to do, and for that we are so grateful. In fact, we raved about Melanie so much that the owner of the condo we were renting hired her to sell the condo after we moved out (it closed in less than two months!!)

Jack Hill was wonderful to work with. He has roots in New Haven and his knowledge of the nuances…read moreof neighborhoods and the local real estate market sets him apart. Selling a home is extremely stressful. In my case, I was living in a different state and cleaning out the home on weekends and vacations. Jack's extensive network of vendors were reliable and delivered quality results, helping me with the final touches needed to get the house ready to sell. I highly recommend Jack Hill to anyone looking to buy or sell.

The Buyers agent for our house was Cindy Puccino. As their agent I realize that her job is to…read morerepresent them, but I feel she was totally unprofessional. She made remarks about our home that were Rude and Insulting!! She was nightmare to work with, her demands were ridiculous! We have purchased and sold many homes over the years and never encountered such a realtor. I would warn anyone that has to work with her to Beware!! Mary Ann Salemme

I highly recommend Gene Pica as a realtor in the area and will recommend him to all friends and…read morefamily looking to buy or sell their home. In a short period of time after our home went on the market, Gene was able to get us two offers during the home selling process. He offered great insight on the local market and provided above and beyond customer service as we had to relocate (with all of our home's contents) prior to putting our home on the market. Not only did Gene fulfill his duties as a realtor with paperwork, showings, and communications he made the process seamless for us who were out of state and needed to sell our home. He assisted with identifying contractors for any work that needed to be done and would also let them into the home as needed. He kept us apprised of the status of our home sale from the beginning to the end and truly put us at ease, despite the sometimes long process of closing. I work in healthcare where we pride on customer service and the WOW experience. This was certainly a WOW experience in every respect for us. It was important for my husband and I to have an agent who understands our objectives and tries to work within the limitations that we may face in a difficult seller market. I have worked with other agents and can honestly say I did not have a positive experience. Gene was easy to reach, always accessible, knowledgeable and had a true commitment to helping us meet our objectives as an out of state home seller. The customer service was not just good, it was EXCEPTIONAL. I was recommended by a colleague at my former employer, and I feel that I should send him a gift just for referring such a true professional! It was sad to see the other reviews here for other agents, but check out Gene Pica, you will not be disappointed.

If I Could, I Would Give 0 Stars…read more My family was moving out of state and had only two months to rent our property in Wallingford, CT. At the time, our son was five months old, and with a newborn and a major move, we decided to hire a realtor for her expertise and to reduce our stress. When Stephanie first visited the house to sign the contract, she seemed enthusiastic and proactive. Unfortunately, once the contract was signed, the experience quickly became a nightmare. * Poor Listing Presentation: The Zillow description was not professionally written and omitted key selling points of the property. We ended up writing the content ourselves and sending it to her to post. * Lack of Effort at Showings: She showed little enthusiasm when presenting the property. * Limited Knowledge of the Area: Despite claiming expertise, she was unfamiliar with the town. We repeatedly told her that Wallingford's lower electric rates were a major selling point, yet she never mentioned it to prospective renters. * Unacceptable Delays with Security Deposit: It took two weeks after the lease was signed to receive the security deposit, even though it should have been collected immediately. On the scheduled pickup day--almost three weeks after signing--she texted only hours before to say she had fallen and postponed again. With our move approaching and a newborn at home, I ended up driving to her office myself to collect the check. In the end, it was not worth paying the equivalent of one month's rent for her services. She did not perform even the basic tasks expected of a realtor, and her involvement made the process more stressful during an already challenging time.

I recently purchased a condominium in North Branford. I could not have asked for a more…read moreprofessional, knowledgeable realtor. she stuck by me for eight months. Always encouraging me to keep going when I felt defeated. when my offer was accepted Stephanie was in high gear making sure all was moving in the right direction. She was in contact with the sellers realtor, the mortgage broker and the attorney on a regular basis right up to the closing. Once the closing was done she continued to stay in touch congratulating me and making sure all was well. I highly recommend Stephanie whether you are a seller or buyer, she is wonderful to work with!

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

Mike Maynard was my agent for a house I purchased in Stamford toward the end of 2012. Mike was…read moreeverything i was looking for in an agent. He was nearly always available, and when not he returned calls quickly. He communicated well throughout the process and offered what I feel was sound advice on all aspects of the transaction. I would definitely use Mike again as my buying agent. sean

I'm an all cash buyer former Fairfield County homeowner. I currently live in Boston and was…read moreinterested in viewing a property that was listed this week. I'm going to be in their town Thursday and Friday. My CT realtor reached out to listing agent and asked to set up appointment to view property and agent sent back 'NO' that's it. Just No. zero explanation. The most unprofessional real estate office I've ever come across. That's not how grownups do business Tom.