Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

If you're in the need for any floor work whether repair work, partial or full install Ken is your…read moreguy. I found him on a Google search. I called, he showed up within two hours. He assessed the damage areas and within three hours I had a quote for two different options. No need to feel like I needed to negotiate as his pricing was excellent. Ken was able to get a couple guys to my house within 2 days. We were walking on the areas within 48 hours. That included the repair, stain and polyurethane process. In addition to the excellent service, Ken was a great communicator....including some good humor. I will NOT have any floor work done by anyone else as long I am in his company service area.

Very responsive, respectful, quick and responsible Ken and his free were great for my hardwood…read morefloor and painting projects.! !

From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

Ben was truly exceptional from start to finish. He communicated clearly, worked long hours, and…read moredelivered beautiful, high-quality flooring ahead of our tight 5-day timeline so we could move in on time. He kept everything neat, clean, and safe (so important as we were moving in with our six-month-old) and made thoughtful recommendations on flooring and finishes. His pricing was fair, and he went above and beyond: ensuring everything was installed and finished perfectly, answering our many questions, sharing photo updates throughout, and even helping to clean up our garage! Ben is skilled, reliable, kind, and genuinely cares about his work and clients. We wholeheartedly recommend him and hope he continues to succeed. He deserves it.

Everything about Ben's Flooring as been beyond all expectations. The work is superior, reasonable…read morerates, he shows up (!) when he says he will and goes the extra mile for fantastic work and results. And he's a great guy, too!

I hired Jay from Qualite to do another job for me in Sept 2024, this time my home in Milton. He is…read morewonderful to work with because of his great communication. He is extremely professional, competitive and most importantly does a wonderful job refinishing old hardwood floors.

Jay and his team were a pleasure to work with. We couldn't be happier with the result, completely…read morechanged our dated first level. Reasonably priced and cleaned up after the job as well. Jay was always available to answer any questions and was clear with expectations from start to finish on the project. Would recommend his services to anyone looking for flooring work!

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Great experience working with Jaeder to remodel our downstairs bathroom. He was a responsive…read morecommunicator over phone and text, and his quote for the job was clear, transparent, with fair pricing. Moreover, he and his crew did great work (the tile work in particular was flawless), and he stayed on time and on budget. We'll definitely use Betterment again for all our home reno needs.

Perfection! Jaeder and Renato are incredibly skilled. The workmanship and attention to detail are…read moreamazing. I can't emphasize this enough. Very very courteous, and cleaned up thoroughly daily! As little disruption to our lives as possible with this project. The only thing pending are the diamond coated glass doors from a company Jaeder recommended. Communication excellent (and patient!) Jaeder had answers to all questions, provided advice as needed and execution is flawless. Accurate and very fair quote and timeframe for work provided at the start and they hit the mark on both. Hire these guys!

I Just wanted to start by saying that I had Tan's flooring come in to my house and refinish My…read moreliving room and dining room hardwood floors.The scope of work went from repairing some damaged boards, sanding and refinishing.He also replaced my wooden threshold between my living room and dining room as well as sanding and refinishing the stairs from my 1st to 2nd level. I can't say enough good about the crew and their abilities to do such a large scope of work in such a timely fashion, as I was going on vacation and needed to have it completed before I left. The quality of the work that they did and their attention to details which included the way that they cleaned up At the end of the job, I can only say thank you again for a job well done. Thank's again Tony Brian Amerault

My floors sound and look horrible. Crooked transitions, unlevel floors, planks buckling in places,…read moreinstalled over gap in subfloor so now my floors bounce in one spot. Pressures you to sign contract. Straight up lies and will not return calls. The phone number on the contract is intentionally wrong so you can't get in touch.