Excellent service! My contractor reached out to them while we were shopping in Springfield. We…read moreeasily got in touch with someone who we were able to meet with and find what we needed. The product we sought came with options, so she gave us space to investigate them and make a final selection. We found the pricing for the flooring to be very competitive for the quality of the product. We found the employees who loaded our truck with the flooring to be very efficient and mindful in their task. We will be back for future flooring needs.

Within one month after installation, large pulls in the carpet started to form. Mouery's was…read morenotified and they went through the warranty process. The manufacturer approved to only have two of the four rooms (and staircase) carpet replaced due to defects. However, the other rooms carpet were from the same lot. So, the entire house needed to be replaced. The manufacturer sent a team out to analyze the carpet, and the team agreed the entire house needed to be replaced because the glue was defective and the strands were too short. However, the manufacturer ran their own tests and of course denied the claim. This has now been over 1.5 years and nothing has been done to actually fix the situation and there are hundreds of snags and pulls in the carpeting. For two people this seems quite extreme especially for nearly $10,000 worth of carpeting. While I recognize Mouery's tried to help, the customer is still the only one out thousands of dollars with an entire house full of defective carpet. So, once again the consumer is the only one who loses. When will companies actually do what they say they are going to do?

My husband and I always try to use local businesses when possible instead of the big box stores to…read morehelp boost the local economy. We chose Ozark Carpet and Flooring just for this reason. We purchased one of their best carpets with a 25 year warranty for 5 rooms plus the stairway. It took over 2 months to get the carpet, even though we were told it would be just a couple of weeks. We were ok with the delay, although we were the ones that had to check in to see what the status was on the delivery and install window. Customer service did not seem too important to them. We finally got it installed after a few months (March, 2024), and it looked great in our home. However, after just a couple of months, there was a spot on the living room carpet that was crushed and completely worn out. We tried several times to contact both owners, both by phone and email concerning this problem. After a few weeks, one of them replied, and then they made an appointment to come out and look at the carpet for themselves in December, 2024. They assured us that this spot was definitely a defect, and that it would be replaced under warranty. And that as soon as the holidays were over, they would take care of this. We never received any direct contact from the business after this, until we called to check on the status. This also took several calls and messages left before we received any reply back. Not sure why nobody ever answers the phone at this particular business, or messages are not returned in a timely manner. When we finally did get someone to return our call, we were told that the replacement carpet was ordered, and it should be received in about 3 weeks. We called back again after 5 weeks, and once again, no answer, and no return call. We waited a couple of more weeks, called again, and got no answer. After several more calls, we finally got someone to pick up the phone. We were told that the replacement carpet was there, and had been sitting there for a couple of weeks. Really? No call to let us know this? We then asked when it would be installed, and we were told it would definitely be scheduled for installation the week before Easter, and that they would call us with an exact date and time. Easter came and went....no call....no install. We called once again about 5 more times before reaching anyone. We were then told by John that the install would be May 8th. On May 8th, they then called and cancelled. This after we just moved all of the furniture out of the room for the install! We were then told that it would be rescheduled for the next day at 10:00 a.m. Next day, May 9th, at 11:00 a.m., we called once again, since nobody had yet showed up. This has been nothing but a nightmare dealing with this defective carpet and the poor customer service. This kind of service, or lack of, puts a horrible blemish on the other small businesses that are trying to make ends meet. We will definitely be looking elsewhere for our flooring needs in the future, and would never recommend this business to anyone.

Nothing but good things to say about Ozark Carpet Company!!…read moreKeith was a pleasure to work with, is kind, helpful and patient. Their installers did excellent work and were also courteous, friendly and professional. I'm very pleased with their service, product and the overall project outcome. A great experience I had doing business with this local establishment!

Gary and Katherine G. Nixa, MO…read more Scott Smith came to our house and showed us many types of siding. He sold us siding and windows and gave a good price. We selected Everlast siding with Tyvek and foam insulation behind the siding. We selected Alside premium windows (triple pane/Argon filled). Our house is now quiet and energy efficient. The installers, Mike and Vern, were professional and performed outstanding work. We are pleased with the work and are glad we had it done. I would highly recommend SmithCo Exteriors LLC for any home exterior project.

I would give Scott and Dan 10 stars if I could! Prompt,reliable, best value in the Springfield…read morearea! We recieved quotes from everyone in this area, they didn't come close to Smithco! Thank you soo much!

Fantastic job Highly recommend He just got upgrade equipment and it worked great. Very easy to…read morework with and did more than expected.

As a long time Board member for the Humane Society of Southwest Missouri, I wanted to convey my…read moregratitude to Springfield Striping and Sealing for the amazing job they did on the shelter parking lot! It hadn't been done for over 10 years due to the cost, but thanks to the generosity of Springfield Striping the parking lot looks like new. Their team was great to work with and the new sealcoat and striping is even better than expected. I would highly recommend them to anyone who needs repaving, sealcoating or striping!

They did a great job, I would recommend them. My drive way…read morelooks great. Very polite. Payden the man I talk with really came through. Thanks

If you are looking for an upholsterer Acup should be at the top of your list…read more They did excellent work for me, high quality, honest, timely, and very communicative. If you can manage the short drive to Highlandville it will be well worth the drive. I will be a repeat customer.

Kim does outstanding work. Not the cheapest but worth every penny. No wonder she is so busy. When I…read moreinitially called it was 8 weeks out. When it got close I called back and she was right on the projected time. I dropped off and she delivered. Great job. Highly recommend

Absolutely hands down the best company and people I have ever had the pleasure of doing business…read more Johnny the owner has gone above & beyond to help me out with my plumbing issues w/out over charging me for the inconvenience. The most honest, reliable, professional and polite team I have had the pleasure of working with. They do more than just plumbing, they do home repairs, H-VAC, you name it, they do it. If you want a reliable professional and honest company that you can count on and refer to family and friends without hesitation, call Plumb-Right and you will never have to call anyone else. Thank you for everything, Johnny and Plumb-Right Team!!! I'm so happy I found you!

Just want to say that i was very happy with your work, did exactly what…read more you said u would do, and price was reasonable , I will recommend this company to everyone, Jason was our man that did the work, so a big thank u Jason

Beautiful granite. Tight seams, you cannot see them. This company did an outstanding job on…read moreinstalling the granite countertops in our kitchen. The price was inline and competitive with other companies.

Horrible service. They quoted $150 and scheduled an appointment to reattach our kitchen sink at…read more3:30 the following day. The person never showed up so we called back and were told that they don't do that. We bought the granite from this company; they installed it along with the sink. I'm sure they subbed the installation out and the person Demetri set up to come out was a sub. The original purchase and installation were very good however, the follow up phone call today was very disappointing.