Horrible service, as well as didn't even know what to do or what was wrong. Don't waste your money…read morehere. Our vehical was worse after they "fixed" it.

These guys always do their best to get you in and out as quickly as possible. I trust them with my…read morevehicles. Their prices are definitely affordable & the staff are always friendly and willing to offer help.

Had a tire go flat while we were traveling. I wanted the tire looked at. Dave and I agreed the tire…read morewas ruined. I had suspected my tires were in need of replacing and as we examined them this was confirmed. I was remiss in checking them before we left Alabama. The tires would have to be ordered and would be in the next day. The next day before the appointment we were sight seeing and when I tried to start the vehicle it wouldn't. Sounded like the starter. I called and Dave told me about a towing service very close but told me he would send a man over (we were within a mile of the shop) to check it out. The guy got the truck started. (Bad battery) I took the truck to their shop and got the tires and battery. They even replaced a bad turn signal. I was not charged for the guy coming out or the turn signal bulb. Great service, quality products, and great people!

I had a running light to burn out on my 2018 jeep. I bought a new bulb and then couldn't figure…read moreout how to install the light. I stopped in to see if I could make an appointment to have the light installed and was surprised when they said they would get it done now. Everyone I talked to was gracious and friendly. I am new to the area and will make them my new mechanic. Rebecca Key

I purchased a vehicle on March 11th from Tim Short in Middlesboro and have had nothing but problems…read moresince. The car has already been in the shop three times, and I haven't even made my first payment yet. First, it was the radiator. Then the throttle body. Now, they're telling me they still don't know what's wrong with it. For a vehicle I've only had just over a month, this is completely unacceptable. I bought the car from Jen, but have been dealing with the manager, Kyle, regarding these ongoing issues. I've now requested to cancel the deal entirely because at this point, I don't feel confident in the vehicle at all. I also spoke with the lender, who confirmed that I may be able to get out of the loan since no payments have been made yet. This has been a frustrating and stressful experience. I expected a reliable vehicle, not one that lives in the shop. I would strongly caution anyone considering buying from here to think twice.

Bought a van off the lot. Test drove it and everything seemed fine. The only thing it needed was an…read morealignment and they refused to do it. We bought the car any way. We were never offered an extended warranty. My guess is they knew the car had issues. I've already had the tires balanced, rotated, brake pads changed, etc. It's shifting really hard and vibrating when sitting still. The manager said since I didn't purchase the extended warranty then it was my problem. They wouldn't let me purchase the extended warranty today when I spoke to them since it wasn't offered. I haven't event paid the first payment so there was still time. Today, I was given a paper that said they rotated and balanced the tires and changed the brake pads during their "inspection" on January 27th. That's funny considering they were squeaking less than a week ago and I had to have them changed and they were crystallized. Stay away from this car dealer.

great home town service with complete honesty. we arrived unscheduled and even though we could tell…read morethey where really busy they made sure to take care of our brake needs

Highly recommend avoiding this place at all cost. Had my truck for 3 months to fix a torque…read moreconverter. Which I plainly said what was wrong with it. After finally getting the truck back every thing in my tool box was stolen. Truck still wasn't fixed. Had to go to Sam's they fixed it in two days along with what this place messed up leaking transmission fluid from dip stick replaced crank sensor were they didn't pull it So if you don't want stuff stolen and your vehicle messed up more definitely don't go to this place. Around $2500 in tools stolen and more problems with my truck. Lesson learned NEVER GO HERE

we had a shifting problem into park he was out and repaired it asap we were very happy and will use…read morehim again.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!