On time, good price and a great job! I can highly recommend this company! They got out a stain that I had basically given up on. My rugs look great! read more

D&G Carpet Cleaning for the win! This was an excellent experience. Great professional service at a fantastic rate. I dogsat for my big sister recently. The dog is a Golden Doodle, 26 lbs, and 6 months old. I have never owned a dog, so I just let it have free rein in a never used spare room. BIG mistake. Cairo began marking his territory on top of other mess making activities. Cairo is a puppy but he makes a big boys mess. I had no idea how to get the smell or stains out of the carpet. I only knew I did not want to clean it. I tried my best but I failed. I woke up to the smell/stains being way worse the next day. It was like I hadn't done anything. I tried to Google to figure out the mistakes I made but I got frustrated so I searched Yelp, then started a project on Yelp. Projects on Yelp allowed me to create a service request that I was able to initiate, customize, and manage in real-time. No automated phone answering systems or long wait time or holds! I was able to make immediate contact, explain the request, and receive a quote in a mater of minutes through chat within the Yelp app. I could even provide photos which eliminated the need for a site inspection. I put the description in as carpet cleaning, stain/liquid waste removal and within a few seconds multiple companies reached out to me. D&G sent me a message requesting information first. I spoke directly with the owner. After a few minutes I received a quote, was dispatched a tech, and was booked for a same day appointment only 45 minutes after initial contact. I was directly contacted via text by Ivan D. who provided tracking updates for the request that gave an introduction of the tech I was booked that included name and photo, an ETA of his arrival, and live updates of the job. I was thoroughly impressed. This was very convenient. This was fantastic customer service. I booked Shelton Frey, the man is a wizard! Shelton communicated with me well, was punctual and was very professional. He got the job done efficiently and quickly. He was thorough. The smell was eliminated and the carpet was cleaned and treated. I was even told what to do next time and what errors were made. I spoke with Shelton about other areas because I intend to use D&G for the foreseeable future. read more

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Super nice and got the job done with all that I asked and was very clean so water wouldn't mess up my hardwood floors. Highly recommend!

Excellent cleaning. Polite young man. Good price. This is a family business I believe. Very nice people to deal with. The carpet was clean and dry. read more

I am so pleased with the service D&G provided. The scheduling process was efficient and price to clean carpet very reasonable. My carpet looks great. Thank you Shelton for a job well done. Do not hesitate to hire this company for your cleaning needs. They stand up to their reputation as stated from the many positive reviews. read more

Zek did an excellent job! This company is top notch! They showed up when they said they would on the Saturday after Thanksgiving! Zek explained the process before he began and even got stains out that he did not think would come out!! Great job!! Definitely will recommend!! Affordable and Dependable!! He had his job cut out for him! read more

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I pre-paid for this service which I booked MONTHS in advance. I had to reschedule because I had Covid and couldn't move out properly. I moved to the westbank and had to stay in an empty room for hours waiting on them to come with no contact or communication or update. I called multiple times and left a voicemail and they still did not get back to me. Honestly, I feel robbed because they took my money and ran without even doing the service and left me with no communication. I am highly upset at this service when moving is already stressful and to top it off with nursing school and a full time job. read more

Highly recommend this company. Denzel, the service man is remarkable! He's thorough and extremely competent. My sofas and carpet looks brand new read more

Moved into a new rental the carpets was filthy. Josue went about and beyond to find our new place cause google map didn't have the map right. He called us and walked around the neighborhood to find us. Then he came to the house and did a great job on servicing our 3 rooms of carpets. I would highly recommend Josue to everyone read more

Chris did an amazing job on our carpets! He arrived on time with text updates every step of the way. Conducted himself very professionally. I would gladly do business with D&G again and highly recommend them. read more

I have used Ivan from D&G 3-times already and each time D&G Did exactly what they said they were going to do. The steam cleaned all fabric furniture a nd took all our rugs to their ware house for washing and cleaning. I would highly recommend them. Ask for Ivan he's reliable. read more

I've used their services almost 3 years now, primarily for rug and carpet cleaning, and 3 times for a sofa I have. My sofa has suffered terribly. The first cleaning they laid steamed off-white pillows on tan pillows causing staining. They returned and cleaned the pillows taking out most of stains. Last cleaning of sofa one of the seating cushions was badly damaged to the point I have had to keep a throw cover on it so save fabric from completely tearing. I must now have all cushions recovered. I've been so upset I haven't contacted D & G to let them know (about 3 months now). I've just sent them an email with a photo of the damaged cushion! Won't use again...hope they can help in the cost of reupholstery! So very very disappointed. read more

D&G Carpet Cleaning - Damaged seat cushion - Carpet Cleaning Near Me - New Orleans, Louisiana

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Great customer service, particularly Precious the receptionist and the technician who picked up my carpet (Michael?) Tons of communication throughout the process, including text confirmations of appointments, arrival times, and the name of the arriving technician. I scheduled an in-home cleaning, but the technician determined that the rug would need to be taken to the shop due to its material (at a higher cost). There are still a few small stains, which I assume were too deep/difficult for the shop to remove, but overall, I'm happy with the end results. read more

My two area rugs went in looking like they'd seen a lot of spills and foot traffic and came back looking like new. Easy to make and keep the appointment, delightful people. read more

If I could give 0 stars I would. I hired them to clean carpet in my house. The tech came with damaged equipment & messed up our carpet. There are stains all over and you can see what appears to be white spots all over - assuming that's from chemical they use. I went to rent a rug doctor to try to save my carpet & thankfully, that helped tremendously! This company now refuses to answer my calls, has deleted my review on fb and refuses to make this right! DO NOT USE THEM! YOU'LL BE SORRY! read more

Never went to pick up my rug because 10 days after I dropped it off a man called and screamed at me for leaving my rug there for "months." He was so aggressive I was too scared to go back, maybe he can see the future?? Immediately after I posted the above review the owner offered to compensate me for "seeming angry" and the loss of my rug but he hasn't responded to my reply. read more

D&G Carpet Cleaning - Owner still hasn't followed through on his offer. DO NOT USE D&G! I'm ready to go to small claims court, unfair!!! - Carpet Cleaning Near Me - New Orleans, Louisiana

Great cleaners that dude a thorough job. I contacted them through Yelp and the response time was almost immediate with quotes and available times. Couches look good as new. Will certainly use again. read more

Lied about the service they offer. Won't move furniture. Overpriced for a very limited service.

I was scheduled for a 10:00 am cleaning for my moms house who recently had a stroke. It was rescheduled several times. They did not arrive till 8:00 pm. It was a rushed job and a waste of money. Hours after they left I started to realize they missed a lot of areas, stains were still there and when I vacuumed the next day I filled a container of lent left on the floors and stairs. I will never recommend them. I also didn't receive any kind of apology for being late, and they made me feel like it was an inconvenience on them. DO NOT USE THIS COMPANY. read more

Excellent service! 5 Stars ++++. Jon was early, professional and efficient! I highly recommend. read more

Very professional and efficient. I received a quote almost immediately, a text picture of who would be coming to my home as well as a call 30 minutes prior to arrival. I was offered an additional service, the charge was the same as the quote and he was done fairly quickly. Jonathan was pleasant, I would use D&G again and request him. read more

I have used this company 4 or 5 times over years and they always do a pristine job and are wonderful to work with. I foster dogs for the shelter and my furniture takes a beating, especially given that most have major health issues. D&G has time and time made everything clean and smelling great! Thank you! read more

Made an appointment with them to come clean my carpets. They called once to reschedule, which we did. But on the day that they were supposed to come, no one showed. No call. No show. No attempt to reschedule. Unreliable and never responded to my call to check on their arrival. If I could give a zero I would. read more

We were VERY happy with their service! We had several upholstered items cleaned! They were timely, stuck to their quote, and were extremely thorough! We will DEFINITELY have them come again! read more

These guys did a fantastic job with the carpets in our apartment this week. The previous tenants owned a few dogs and supposedly cleaned the carpets twice before moving out. Unfortunately, there were still a few visible stains and the carpet smelled like stank dog. The 2 gentlemen from D&G came by when they said they would, were professional and polite, and wore shoe booties when walking around our carpeted space. They used UV lights and found a bunch of invisible pet urine stains all over the place - truly revolting. Day 1 was pre-treatment, then they came by on day 2 and went nuts on the carpet. Seeing the giant bucket of black water that was extracted from our carpets was disgustingly satisfying. Our place smells like a Febreze factory now, and I sure hope our landlord didn't give the last tenant their pet deposit back. One caveat: I can't comment on the cost - we have no idea, as it was covered by my landlord. read more

I had them clean a sofa that had been in storage. They were quick, professional, and did a great job. I was very impressed with how quickly they responded to my inquiry and how well they communicated before and after my service. read more

Couldn't ask for better service. We currently rent our condo, and we moved in about 8 months ago. We have a puppy, so accidents will happen. We also don't know what pets were there before us. Decided to have the carpets cleaned before hosting Christmas, found these guys on Yelp and gave them a shot. Making the appointment was easy and they showed up as expected. After they finished, the carpet looked way better than before. The next day, we noticed the urine smell was stronger than before. I called the guys and he was honest, apologetic, and helpful. The guys came back to spray enzymes, let it sit and work for a few weeks, then came back and recleaned the carpets - ALL FOR FREE. Since then, there has been no smell and the carpets look and feel great. These guys are fair, honest, and do a great job. They really wanted to do a good job more than just a quick job. I HIGHLY recommend them if you need your carpets cleaned. P.S.- They do upholstery as well, I plan on getting my couch cleaned in the future and will use these guys too. read more

Great service on time carpet was much cleaner then I had hope for. I was complaining just replacing the carpet but wanted to try cleaning it first. Glad I did. They removed deep dark stains pet stains Without a doubt I will use them again next month for my gf place. read more

very thorough cleaning . friendly fast and prompt ! would use again. my sofa was cleaned thoroughly and everything was explained in detail prior to starting read more

Clean, articulate, professional and Kind were the two great guys who came to do the work. They explained thoroughly how they would be cleaning the bedroom wall to wall, bright white shag area rug and Dining room area rug. The white rug was not stained but dust and dirt had turned it grey. They returned it to bright white. All were done beautifully. They were efficient and I'm happy. Price was competitive and fair. Use local my friends. Say no to Stanley Steamer I've used them and was extremely disappointed. I will use D&G again read more

Guys did a very good job cleaning sofa and seats. Upsold me on some fabric protection but weren't pushy about it. Worked quickly and quietly. Definitely recommended. read more

Very satisfied with the service!! Jonathan was on time and professional. He listened to all my concerns and requests and offered additional services for my carpet (scotch guard). The entire process, from booking to performance to completion, was handled professionally and efficiently. My carpet feels and smells great! I will be using these guys again for sure! Highly recommend!! read more

Matthew did a spectacular job cleaning the grout in my kitchen... Looks brand new! Also fabulous job cleaning upholstery. Very nice and very professional highly highly recommend! read more

Loved the work they did!! It was like getting a brand new couch and rug. They flawlessly removed a lot of grime and water spots off of my cloth couch and it looks and smells like the day I got it or better. My rug too, talk about freshening up the house. It was easy to make an appointment and they gave me a quote over the phone. The technician that came was so friendly and thorough. Will definitely be using them again and recommending them. read more

I was given a sofa and two chairs that have not been used for over 3 years and stayed in a sun room. They were extremely dirty. After the cleaning they looked brand new. The technician took extreme care with the furniture. I highly recommend this company and will certainly use their services again. read more

Highly recommend them! Tenants in a rental property had done horrible things to a carpet. They immediately confirmed the appointment by text arrived exactly when promised, and were efficient and courteous. Most importantly, they were able to remove a multitude of stains including dog urine and heaven knows what else. read more

I had porcelain tiles and the grout was very dirty and their were divets in the stone where dirt collected. No matter what I tried could never get them really cleaned. D & G came in and the floors look great. They really did a fantastic job read more

Highly recommend! Great communication and very professional. Devin came out on the weekend to help fix our refrigerator emergency.

D&G was great! They were able to come the same week that I called. They cleaned two upholstered chairs and did an amazing job getting out years of dirt and stains from my dog. They were also really quick, finished in under and hour. They have a great text feature to let you know when they're on their way- very convenient! I highly recommend them. read more

I just got my sectional sofa cleaned by these guys and the thing looks and smells brand spanking new. They did a wonderful job, they were very professional and courteous. I will definitely use them again and I highly recommend them. -Johan S Tavares read more