Easy to schedule my appointment. Technician was on time for appointment. Quickly fixed the issue.read more

They where on time and very professional and the price of the repir was less then we had budget for…read morethis is our new go to company for all of my friends and family cary was amazing ask for him

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

I contacted Service Care about a Viking vent hood that was not working and they were out the next…read moreday. Their communication prior to the visit was exceptional. The young man who came to the house was punctual, polite and professional. Unfortunately that's where the good things stop. Our vent hood blower is on the roof and despite claiming to have checked the motor, he never went to the roof. I suggested that the problem could be the startup capacitor on the blower and he didn't check it. Instead, after knocking around in our kitchen for the better part of an hour, he tells me that the problem can't be fixed and that the parts for our 17 yr old vent hood aren't available. He searched online, talked to Viking and there was no way to fix it and there was nothing he could do. He said even if he could fix it, it would be around $900. He collected $115 and left. That just didn't make any sense to me. I'm reasonably handy and I went on the roof and quickly found the problem. Sure enough, the startup capacitor was bad and despite Service Care's claim that parts weren't available and my unit was beyond repair, Amazon delivered the $10 part the next day and I installed it in about 5 minutes. $10. Based on this interaction, I can't recommend this company.

I called 3 appliance repair places trying to get someone to look at a dryer that stopped working…read more Service Care was the only one to call me back with an appointment. The tech arrives during the time window they provided and gave us his diagnosis. We order d the part ourselves after the tech gave us the part number. Mainly because they cannot get another tech to our place unit January 4th Great service. Highly recommend!

Marc came out to diagnose my washing machine. The repair would have been as much as or more than…read morethe cost of a new one, and he was frank about how the better choice would be to buy the new one. He took the time to find a replacement that would fit my needs, and I ordered it. The I had to text him a question about my setup the next day, and he was so kind - he offered to run by here if anything went wrong with the new one's installation. He is friendly, honest, and extremely knowledgeable. He'll definitely be my go-to for appliance issues from now on.

Very professional, courteous and prompt! Marc diagnosed and repaired the problem very quickly.read more

Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

Great service and reasonable price. Appliances preform as…read moreexpected, we bought from several times.

Christian Family Business. My family and friends have been doing business with these guys for…read moreMANY. MANY years ... Will never steer you wrong and will be up front and honest. Great prices .. Customer Service is the best. Personally still using a refrigerator I bought there 15 years ago. NEVER had a bit of problem out of it ..

If you are a home owner and you need help with jobs from time to time, you need a service that…read moreactually does what they say they will do. Even if you pay a premium for the service. In the past, I have needed a company to fix a wall, do some simple plumbing, put up a ceiling fan or mount a TV. I am simply not good at those things. Let me say it another way, I once tried to put in a towel paper roll holder. When I was done, the hole was the size of a fist. Enough said. SO, my son just purchased a new Condo at Mercantile on Morris. He needed a Ceiling fan installed. An online app asked me when Maestro could call me to discuss. I put in a time. I did not expect anyone to ever call me. Surprise, I got a call early. A first, a follow up call early. I was so taken back I was speechless. All this seemed to good to be true. Then the very professional gentleman on the phone asked if I was available to come to the site, I said when? He said how about NOW? I pass out only to be woke up by the kind man on the phone asking is I was alright. 10 minutes later I was in my son's new condo with the same gentleman. Then I did my test, I asked the million dollar questions. "When can you do the work????" My expectations was in a month or so. The answer sent me into a coma. "How about in two days?" I had to order a extension pole for the ceiling fan and the same gentleman came to my home to get it. Folks, read my reviews. I say it like it is. I do not hold back, ever. This is what service looks like. Is this company a little higher priced then some, YES. But not by much. The benefit to me was I did not have to wait all day long for a no show that eventually got to me three days late. If you have a home, you can appreciate what I just said. So thanks for a nice job and sending me a digital picture when it was done was a nice touch. Keep up the great work.

As a homeowner, it's hard to know who to call for repairs, plumbing, etc. Maestro Maintenance takes…read morecare of it all. They send reliable, trustworthy people to deal with any type of issue you may have. The 27-point inspection is worth the price of the subscription. Even if you don't subscribe, you can still use their services. The communication has been excellent, and that's rare to find these days. I recommend Marstro to any homeowner.