Responded to request promptly, arrived when he said he would, good appearance, worked quickly and…read moreefficiently, and left no mess. Professional and knowledgeable. Thank you. Carl Schweers

I just had a great experience with Tucker Appliance Repair…read more Aaron was pleasant, punctual and knew what he was doing. I had a leak from my Kenmore front loading washer. Aaron (the owner), had the problem diagnosed almost before he got into the washer. He replaced the hot and cold valves that were both leaking. He had to pick up the parts, was back in 30 minutes and in a short time, my washer was repaired. His price was certainly fair. I will call Aaron the next time I have any problem with an appliance. You should too!

Easy to schedule my appointment. Technician was on time for appointment. Quickly fixed the issue.read more

They where on time and very professional and the price of the repir was less then we had budget for…read morethis is our new go to company for all of my friends and family cary was amazing ask for him

I called 3 appliance repair places trying to get someone to look at a dryer that stopped working…read more Service Care was the only one to call me back with an appointment. The tech arrives during the time window they provided and gave us his diagnosis. We order d the part ourselves after the tech gave us the part number. Mainly because they cannot get another tech to our place unit January 4th Great service. Highly recommend!

I contacted Service Care about a Viking vent hood that was not working and they were out the next…read moreday. Their communication prior to the visit was exceptional. The young man who came to the house was punctual, polite and professional. Unfortunately that's where the good things stop. Our vent hood blower is on the roof and despite claiming to have checked the motor, he never went to the roof. I suggested that the problem could be the startup capacitor on the blower and he didn't check it. Instead, after knocking around in our kitchen for the better part of an hour, he tells me that the problem can't be fixed and that the parts for our 17 yr old vent hood aren't available. He searched online, talked to Viking and there was no way to fix it and there was nothing he could do. He said even if he could fix it, it would be around $900. He collected $115 and left. That just didn't make any sense to me. I'm reasonably handy and I went on the roof and quickly found the problem. Sure enough, the startup capacitor was bad and despite Service Care's claim that parts weren't available and my unit was beyond repair, Amazon delivered the $10 part the next day and I installed it in about 5 minutes. $10. Based on this interaction, I can't recommend this company.

Marc came out to diagnose my washing machine. The repair would have been as much as or more than…read morethe cost of a new one, and he was frank about how the better choice would be to buy the new one. He took the time to find a replacement that would fit my needs, and I ordered it. The I had to text him a question about my setup the next day, and he was so kind - he offered to run by here if anything went wrong with the new one's installation. He is friendly, honest, and extremely knowledgeable. He'll definitely be my go-to for appliance issues from now on.

On time. Professional. Thorough. Personable. Marc spent a good bit of time diagnosing my dishwasher…read moreto determine what was causing the problem. He was great!

Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

I an VERY happy with the service we received from Mr. Appliance (@MRABirmingham). On time,…read moreexceptionally polite and gregarious, knowledgeable and helpful, Troy Hill was everything you would want in a service professional. I would recommend this company to anyone needing any type of appliance repair. The price was reasonable and Troy was on time. He had to order a part from his iPad and even scheduled the time to return to install it himself. Our downtime was minimal and from my first phone call to job completion was just a couple of days ... including having the part shipped! The owners of this business obviously care about customers and they empower their employees with the tools, resources, and attitudes to do a GREAT job. Highly recommended!

Mr. Appliance - Unfulfilled Refund and Lack of Communication…read more Mr. Appliance visited my home on May 6, 2025, to perform a diagnostic on my washer, which had essentially stopped working. Larry, the technician, was friendly and thorough. He explained that he could repair the washer but would need to order a part first. I was told that if I moved forward with the repair, the $99 diagnostic fee would be waived, and a $300 deposit would be required to order the part. I agreed and provided a check for the deposit. Larry returned on May 8, 2025, but unfortunately, the part did not resolve the issue. At that point, Larry advised that it would be more cost-effective to purchase a new washer. Since no repair was ultimately completed, I was told the $99 diagnostic fee would apply, and the remaining $201 of my deposit would be refunded via a mailed paper check. It has now been over two months, and I have still not received the $201 refund. I have emailed multiple times with no response. I've called repeatedly and left messages with the call center, and I also spoke directly with Derek several times, and each time he assured me the refund would be processed. I sent messages through social media, but again received no reply. On July 24, 2025, I filed a Better Business Bureau complaint, and Mr. Appliance failed to respond to my request. At this point, I'm incredibly disappointed with the lack of follow-through and communication. I understand that mistakes happen, but it should not be this difficult to receive a simple refund for services not rendered. I hope posting this publicly will finally prompt some resolution.

Fast response and a fair price. Fixed my dryer quickly. I would highly recommend this company.read more

When i called and explained the problem I was having with my washer , they sent me an email stating…read moreit would cost over $1,000 to fix the washer,but they would sell me a used washer for $350 plus $85.00 delivery. Upon checking the cost for parts, it was approximately $236.00. I declined their service, and got it fixed for $360.00 total. I called them due to the reviews. I can only relate my experience. CAUTION.

Repaired my refrigerator in a very timely manner and only charged me the price he paid for the part…read moreplus a reasonable labor charge

Donald Hicks was AWESOME! He installed my garbage disposal. He was punctual, very knowledgeable,…read moreaffordable, and professional, and he didn't take all day to do it. I nabbed him as my new repair man. I will DEFINITELY refer him to others!

My freezer began a slow death the other day. So I immediately thought of Lewis's where I had bought…read moreused appliances before! So I called and asked them if they had up right freezers. The lady on the phone said yes, that used and new ones! So I got into my car and drove across town and behold! They had moved a few blocks away to a HUGE building that looked to be about 10 X larger than the other! I went in and a very polite young man named TJ greeted me. I told him what I needed. I no time at all, I bought what I needed at a price lower than I had budgeted for. It will be delivered tomorrow!​​​​​​​

Awful. They follow you around while you are looking and don't leave you alone. They tell you they…read morethoroughly test all used appliances... B.S. Their used and "refurbished" items are junk. There's a reason they were taken away from a previous owner... because the appliances needed to be replaced, they are not good anymore. We bought a used washer and dryer. The washer did not work on the FIRST wash. Can't get your money back. Have to buy something else from them or you're out what you originally spent. Ended up buying a washer that I could have gotten at Home Depot for $250 less. And the dryer? Same thing. Tried it out on delivery day and guess what? Did not work, had to have the repair man come out immediately and fix that too. He replaced some fuses and got it to "work". Total piece of crap. I have to dry small loads 2-3x to get them dry. I'm buying a new dryer somewhere else. Their used items are complete junk. Their "new" items cost more than you could get them anywhere else. Save yourself time and money and go anywhere else. The WORST experience ever.