The equipment is ancient and dated. The skid steer we rented broke hours after renting it. The bucket never works correctly, and smoked Black the entire time we used it and breakers did not work well. Of course it died half hour after the shop closed and they wouldn't be able to repair it until Monday, in which case we were unable to use. Attempted to talk to management before we can state what happened, he told my husband "it worked fine." The skid steer has a special equipment on it to let the shop know Where the equipment is located As well as how long it's been used. They're 100 percent aware their equipment is unsafe. If they choice to not to refund me my money, I plan to take further action!! read more

D&R Rental - equipment being returned!! - Truck Rental Near Me - Ontario, California

Always renting with this company so easy and very good service I have rented skitsteers here all the time the equipment is always top notch read more

D&R Rental - Truck Rental Near Me - Ontario, California

The initial delivery of equipment was quick and friendly, but when I called for pickup I left a message after hours like I was told to. The next business day they did not call before they came for pick up and when they called my cell phone I was on a call, and my kid was in the bathroom when they knocked on the door. So they left. When I called them back 20 minutes later they told me the driver already left and I would need to return the equipment myself and they would be nice and not charge me a late fee if I brought it. I paid a delivery charge and I had to return it because they cannot use a telephone. That's BS, a simple call would have avoided it. Their crappy phone skills = poor service. read more

They gave me a dangerous equipment and said they would have some fix it at site but nothing changed. SAFETY should be on top of their lest but I guess not. Rep on phone was rude to the fullest extent. SMH keep up the great work. read more

DON'T DO BUSINESS WITH THESE PEOPLE!. They sent me equipment that had a flat tire. When I called to have it fixed and picked up they took 2 days to pick it up. And charged me for the days it was not working AND for the flat tire repair in the amount of $455. They told me I was responsible for the flat tire and it was flat the first day. They said they could not be responsible for the flat tire because it was my responsibility. Interesting since it was on a horse ranch and there CANNOT be any nails because the horses would be lame. If you do business with these people be very careful as they do not understand customer service or customer loyalty. I had been a prior loyal customer and would have continued to be a customer but no longer. So if you have done business with them and give them glowing reviews be careful. Be very careful! read more

Will not be renting here again! My husband and I went in and ordered the S510 bobcat. Well they delivered the wrong bobcat. It was too small for what we needed AND it was broken! My husband reported it right away and they said they would bring over the right one and not charge the rental for the wrong one.....well they did charge us for the first bobcat they took which was the wrong one. Terrible customer service after you sign the rental agreement. read more

I operate Handyman Home Maintenance. At times I have to rent equipment. Dr Rentals has everything I could ever need. Need a drill, or a dump truck? They got it. When you go, see Joe. He treats you with personalized service. Open an account with them and you literally walk in and out within minutes with what you need. If they don't have what you need, Joe will find it and even has delivered to your location. read more

The equipment is old, unsafe and embarrassing to have on my job site. The staff is great but now this French guy i think the owner is involved and he will rip you off any way he can. I do like the tuxedo he wears to work everyday, like they say...when in Ontario? read more

This place has great customer service and great prices! I recommend this place to anyone looking to rent any kind of heavy equipment read more

Rental equipment poorly maintained. Advised not to rent from this place! Don't be fooled by their pictures, their equipment does not work properly and not maintained, safety hazard! Tried to work with the manager Fernando he told us nothing was wrong with the equipment, but as you can clearly see in the video the skid steer wouldn't turn over . The shop is located on an old gas station location with interesting characters in their yard. Don't let these pictures for you on their website all of the equipment is old and outdated. This equipment at the shard is truly a safety hazard. read more

I don't recommend this company they have the worst customer service I have been to different ones and I have never had this bad service in the other equipment rental I definitely regret going to them and wasting my money by the way their equipment is not in good condition for what they offer and when it comes to charging the rob you unfairly think about it before going with them sorry for my bad expression but I wouldn't want other people to get the same bad service as I did read more

Francisco really takes care of you on all your rental needs. Fast, friendly and courteous. My go to place for equipment rental.

Rented a bobcat from here for some yard work. It was my first time renting and I really did not know what I needed. They were very helpful in terms of making sure I rented the right tool for the job. My only issues is I was told the bobcat rental would be $288 for the day and it was not explained to me I needed to refill with gas which is not a problem. My issues is i returned the bobcat with 3/4 of gas and was charged $8 a gallon for diesel when it's only $2.50 at the gas station. That's about 3x the cost and boosted my total renting up to 337.50. They need to mention the gas charge when renting their tools. read more

I left a review on this site last year and now its missing .dont do business with this company .very old equipment and when it breaks they blame the customer to repair .i would give them o stars if they had the option read more

We rented a bobcat from D&R when we operated it the hydraulic line which was excessively long got stuck under the wheel and caused the bucket to slam to the ground. When we reported the issue they stated that their equipment is top notch and nothing was wrong with it. When requesting maintenance logs and mechanic information on the faulty piece of equipment they told me to get lost and stay off drugs. They refused to give us a credit i paid for the piece of equipment to sit in my front yard for the weekend. I am very unhappy with the unprofessional customer service provided by this company. Their equipment is very unsafe, I would not recommend this company to anyone. read more

good sevices. good price. always go back Ask for Phlippe !! good guy read more

I've never had the worse and scary experience until now! My company rented a scissor lift from here. Apparently, the second time I used it I was up at about 25 ft high and I was moving the lift and suddenly felt a sudden jolt and the lift rocked forward awkwardly. I looked over the rail towards the bottom and saw that the wheel was sticking out awkwardly. I lowered the platform to inspect the wheel and found that it came completely off the axle. When I inspected the wheel I noticed that the wheel was missing the castle nut to the axle. But it doesn't end there. The hub in the wheel showed that it was welded to the axle of the hydraulic motor. Not only was this unsafe but what was this mechanic thinking? Do you think that welding a wheel to an axle of a scissor lift is the safest way to fix the problem? This is not something you do especially when it comes to renting equipment to your customers. This company should be reported to OSHA. No one should deserve to be injured on the job for unsafe practices. I will never rent from this place again after this. The mechanics and customer service should always inspect the equipment they rent out. If I was the owner of this company this issue better be resolved or someone will get hurt and there will be a huge lawsuit coming you way. read more

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Very nice ppl. Great service. Very helpful! Needed to rent a bobcat for my yard and it was great it went well..

We were working on a DIY home project in our backyard and got superb service from D&R Rentals. I'd highly recommend them for any projects, big or small. read more

Had bad experience with this company. I rented a bobcat on a Saturday.The Bucket would drop very slow. Sometimes bucket wouldn't even drop. It took the better of four hours to move 6 yards of dirt, because of a slow dropping bucket. The bobcats hydraulics completely stopped working at one point while in motion. I Shut the machine down, to restart, but the bobcat would not start due to a dead battery. Tried several times to restart the equipment after letting it rest a while, with no luck. The yard was closed on Sunday, so the equipment sat in the way of my project for a day. When the company came to pick up the equipment, the service employee had to jumpstart.The rental company charged me a full day, and took off $60 which only covered the drop off fee. When speaking to management about a bigger refund, for renting me I'll equipment. The response was, that when his employee picked up the equipment it started right up. Which was not the case. I told them, that must be why it had to be jumpstarted. His next response was, my mechanic said there's nothing wrong with the equipment.This rental yard is in denial of there faulty equipment.They done care about customer retention and deserve bad mouthing.Which I will give out plenty. read more

The price is reasonable and service is fast will rent again next time. The French guy is very nice.

The equipment worked great customer service was great will come back the whole experience was pretty good the crew was very helpful

Thoroughly disappointed with this rental place and their customer service. I had a week long Bobcat rental for basic landscapping needs. Within the a week I had two blown tires, which cost me an additional $300 to fix, not to mention the time away spent from the job. Needless to say, I called to see if I can get some sort of credit toward the additional expense. No such luck. They did not want to help me out. I would not waste my time or money with this place. You might save upfront but if there are any issues it will end up costing you in the end. I wish I could give this zero stars. read more

People at D&R were helpful and easy to work with. My repair company had a small pavement job in a nearby city and D&R provided the asphalt roller and bobcat that we needed. I would use their services again. Thanks! read more

I have been a customer of D and R Rental for many years and currently have three pieces of their equipment on one of my projects. Their equipment is always in good shape and works great! I am very surprised at the previous comments made by this man, Mike, and his wife, Erica. I know both Joe and Philippe as very dependable and extremely honest people. They are very knowledgable in this business and I have recommended many other contractors to D and R Rental and they are very happy with this rental company!! These comments made by this man, Mike, do not ring true! That is my feeling as a user of D and R Rental for many years. read more

cool staff, quick and friendly delivery service good priced. Ive dealt with joe 3-4 times in past and have received excellent service