Got a hitch installed here on my Honda Cr-v. They did a great job and was very up front with the…read morework they were doing. Made an appointment and they were done in approximately 45 minutes. I definitely would recommend this U-haul branch if you need a hitch installed.

Okay I am trying to figure how how to begin with this lol So first of all I love that the option of…read moreUbox exists I mean there is absolutely no way to beat that price when it comes to moving especially if you're moving out of a studio or a one bedroom which was a case for me. I was able to take my Queen bed, sofa and a bunch of other stuff with me on my move out of state for a great price. Its hard to find a price lower than ubox container for long distance moving. So i was happy with that. The frustration comes from poor communication and reliability. It started when my box was shipped to a different city than original city I had requested for. The change occurred without me being notified or asked about it. As soon as I noticed it they told me it cant be changed because something about how one location doesn't keep the box there whereas some do. I mean thats fine but a heads up or communication ahead of time would be nice for one to prepare. I personally called this location multiple times to access my box and was not able to get a hold of anyone. It was extremely frustrating and I just ended up having to drive there to figure it out. When i got there i was asked did i call before coming to let them know i was coming. Um yes several times but no one answers the phone. Moving sucks in general but i was really frustrated with the lack of responsiveness and communication throughout this process.

Went this morning to refill my propane tanks. Both were expired and I exchanged them for updated…read moretanks filled. The young man who helped me was very nice and helpful. Prices for the tanks are better than other places I've been to. I will definitely be back. Good job.

I don't normally do reviews but this place is a joke. Used 2x and it's always something.. fees…read moreNEVER match. Used a van for 4 HOURS lol very minimal and got charged an extra 22 dollar fee for what?! The dang gas I put in there!!! Had the nerve to ask us to use app.. so we did and still and extra charge...Truck was returned an hour early with more than the damn gas they asked!!! Had to dispute with my bank. 4 hrs in the same city for a move that cost 120! We legit move 10 miles down the street if not less..plus gas in this ecomny is robbery so please hire people who can move quickly because health is wealth! They aren't mathematically inadequate to those who may be able to have that job and know how to add and count and move quickly! Especially without seeming as if the customer is a problem when really it's an internal issue...that's all I'm gonna say about this place after dealing with them not once but twice.

Trucks are always available when needed. Reasonable fees. Staff is helpful. First choice when a…read moredependable truck is needed

You are now being warned!!! If I can give a zero I would. So I rented a truck for our move. I had a…read morereservation number. When I went to pick up the truck at Home Depot in Pomona. I was told there was none available, and the one I had a reservation for was already booked for someone else. They explained to me that if you read the "fine print" it says that a reservation can be cancelled by them at any time. Never again. Thank God there was a U-Haul in the same shopping center. Thank you U-Haul for bailing me out from Penske's awful customer service.

Ryan was great, friendly, helpful and very professional! I got the truck what I wanted to use…read more Their rentals are reasonable/affordable, .79¢ per mile and if you need a lift gate versus a ramp, they have it, this is the place to go to. The place was under construction but it didn't bother me. This Penske truck rental had "Hometown Rentals" sign so it was kinda difficult to find, like a treasure hunt, so you have to depend on the address and not look for the penske sign.

Never ever giving this place my business! Terrible and rude customer service! The person who drives…read morethe truck up for you is super rude and a totally miserable! Do not go here! If I could, id give 0 stars!

Service was horrible!!! When I called to reserve the person who answered was snarky and rude. Only…read morereason we went through with the rental is because no one else had the size we needed. When we picked up and dropped off they were rude a heck! No instruction and grabbed the keys from my husband and walked off without saying a word. Never rent from this place.

Great help Eddie is very helpful and knowledgeable I would…read morego there for all my needs

Josh, Eddie and the Team at City Rentals set the standard locally for equipment rentals. Our team…read moreat Utility Plumbing Services HIGHLY recommends them.

Great quality rentals. The customer service is great and I have only good things to say. Every time…read moreI call and speak with Jesse he is really helpful, quick and goes above and beyond when I have to rent a truck. Bin coming here for years and will continue to come back.

Best rental company by far. Ruby at the front desk helped me out so much. I was in urgent need for…read morea rental and she came through. Found me the truck I needed and called me like she promised. When I arrived, both her and the technician were very helpful in showing me everything I needed to know about the rental truck. Absolutely no rush, even when I arrived towards closing time. My Business @ Victoria's Roses will definitely continue to use Ryder.