I'm actually surprised to see that nobody has reviewed Vondra Engraving before. They've been in…read morebusiness for over 50 years and do consistently superb work that most Madisonians will have seen around town and campus without even knowing it. Have you ever read the signage in locations like Monona Terrace, Washuburn Observatory, or Peace Park? Then you know their work. In my professional life I've worked with Vondra annually for the last four years. We grant a total of nine graduate/instructor awards each year, which means we order both individual award plaques for each recipient and a brass nameplate for those multi-year award plaques that are kept onsite. I'm that go-to gal who makes projects like this happen. Every year I've worked primarily with Shane and Jeff to set up and execute our orders, but every person I've spoken with has been extremely helpful and always pleasant. The love what they do. This is one of my favorite bonuses when working with long standing small family businesses. The service we receive from Vondra is exceptional. As many office dwellers know, it's not unusual to run into snags with larger orders like this. We've only had two in the years I've been working with them. Shane and Jeff stepped up in both cases and made it right without hesitation. When we realized one order had slipped through the cracks with less than a week to get it done they rushed it and had the whole order delivered to us in two business days. I'd offered to come pick it up as usual, but Jeff ran it over to our office himself. Last year one of the plaques was accidentally scratched before we received them and they had to order a plate to remake it.They called me immediately to let me know and gave us the scratched plaque to use for the ceremony. We had a replacement for the recipient in-hand the following week. We've only gone through Vondra for engraved plates/plaques, but they'll also do signs (and installation), laser engraving, metal engraving, wood engraving, glass etching, graphic design & layout services. The program I work with has been relying on Vondra for many more years than I've been in the role, and it's clear why. Professionally speaking, they can't be beat. While I haven't had a need to go through them for any personal jobs, I wouldn't think of going anywhere else if I needed their services for an engraved or etched gift.

I was hesitant about ordering at first because there isn't much about this company online and the…read morewebsite said it wasn't secure. However, I really loved the frame I found on their site and it was the only place I could find it so I decided to call. Turns out the website issue was a glitch they weren't aware of and Zach couldn't have been more helpful. The whole experience was great....product was perfect, shipping was fast and customer service was outstanding. Thanks so much. I'd definitely use them again!

EXCEPTIONAL customer service at Engraved Gift Collection in Dubuque!! They have beautiful…read moremerchandise to choose from for any occasion and they do the engraving quickly. I'd purchased a key ring somewhere else but wanted the back engraved and Zach did it the same day. Its not like the piece you're having engraved has to be purchased there but there are plenty of key rings and assorted merchandise to choose from. I'm totally impressed with their customer service, the amount of time it takes them to engrave and the quality of the finished product. Their prices are very reasonable and the engraving is also very reasonable, unlike the engraving kiosks that some malls have. Some engraving places won't even DO the engraving unless you purchased the item from them which isn't always the case. That doesn't happen at Engraved Gift. You won't regret using them. It's easy to find, in between Turpin Dodge and House of China's on JFK Road. They are located in a mini strip mall. There's plenty of parking and it's easy to get in and out quickly. Totally thrilled with the two pieces I've bought recently.

I decided to write this as after 10 years of having Kari do literally every wedding present I've…read moreever given I thought the credit is due. Plaque after plaque is done beautiful and perfect and arrived promptly and not over done or overcharged. My latest venture is a cheese sausage board done for a friend for his birthday and I am once again impressed!!

From the owner: We enjoy working with our customers to design the perfect award or gift item. We have many options…read moreavailable and love the challenges of creating the perfect personalized item.

Our Sailing Club have been using American Awards since 2000 and have been completely satisfied with…read morethe products and services. We especially like that they work with us to come up with new creative ways to present sailing trophies. They have become good friends over the years so we look forward to trophy time at the end of each season. Peter Van Kampen, Commodore, Lauderdale Lake Sailing Club.

I'll be honest. I've only been here once. I had a wii sports birthday party for one of my kids…read moreand wanted something to make it unique. I was walking past there almost everyday after school and stopped in to see if they had anything I could use for the party. I picked up medals for each of the sports they played. They were very nice medals with nice ribbons on them - nothing cheap or tacky about them and they were reasonably priced. I bought gold, silver and bronze for each sport. The boys loved them.

I waited months and months AND MONTHS for a call back on a plaque from Special T Engraving on…read moreLatham Street (formerly on North Main Street) and finally gave up. Due to a deadline we had and not being able to continue waiting and going back to Special T Engraving, I went online and found Professional Engraving on 21st Street in Rockford (815-226-7114 - proengrave.com). They were SUCH a pleasure to deal with and had the plaque done in two days! They are our "go to" engraver from now on and have a new, bigger project for them to do in the future. Good customer service pays and I can't recommend them highly enough!