I'm actually surprised to see that nobody has reviewed Vondra Engraving before. They've been in…read morebusiness for over 50 years and do consistently superb work that most Madisonians will have seen around town and campus without even knowing it. Have you ever read the signage in locations like Monona Terrace, Washuburn Observatory, or Peace Park? Then you know their work. In my professional life I've worked with Vondra annually for the last four years. We grant a total of nine graduate/instructor awards each year, which means we order both individual award plaques for each recipient and a brass nameplate for those multi-year award plaques that are kept onsite. I'm that go-to gal who makes projects like this happen. Every year I've worked primarily with Shane and Jeff to set up and execute our orders, but every person I've spoken with has been extremely helpful and always pleasant. The love what they do. This is one of my favorite bonuses when working with long standing small family businesses. The service we receive from Vondra is exceptional. As many office dwellers know, it's not unusual to run into snags with larger orders like this. We've only had two in the years I've been working with them. Shane and Jeff stepped up in both cases and made it right without hesitation. When we realized one order had slipped through the cracks with less than a week to get it done they rushed it and had the whole order delivered to us in two business days. I'd offered to come pick it up as usual, but Jeff ran it over to our office himself. Last year one of the plaques was accidentally scratched before we received them and they had to order a plate to remake it.They called me immediately to let me know and gave us the scratched plaque to use for the ceremony. We had a replacement for the recipient in-hand the following week. We've only gone through Vondra for engraved plates/plaques, but they'll also do signs (and installation), laser engraving, metal engraving, wood engraving, glass etching, graphic design & layout services. The program I work with has been relying on Vondra for many more years than I've been in the role, and it's clear why. Professionally speaking, they can't be beat. While I haven't had a need to go through them for any personal jobs, I wouldn't think of going anywhere else if I needed their services for an engraved or etched gift.

I was hesitant about ordering at first because there isn't much about this company online and the…read morewebsite said it wasn't secure. However, I really loved the frame I found on their site and it was the only place I could find it so I decided to call. Turns out the website issue was a glitch they weren't aware of and Zach couldn't have been more helpful. The whole experience was great....product was perfect, shipping was fast and customer service was outstanding. Thanks so much. I'd definitely use them again!

EXCEPTIONAL customer service at Engraved Gift Collection in Dubuque!! They have beautiful…read moremerchandise to choose from for any occasion and they do the engraving quickly. I'd purchased a key ring somewhere else but wanted the back engraved and Zach did it the same day. Its not like the piece you're having engraved has to be purchased there but there are plenty of key rings and assorted merchandise to choose from. I'm totally impressed with their customer service, the amount of time it takes them to engrave and the quality of the finished product. Their prices are very reasonable and the engraving is also very reasonable, unlike the engraving kiosks that some malls have. Some engraving places won't even DO the engraving unless you purchased the item from them which isn't always the case. That doesn't happen at Engraved Gift. You won't regret using them. It's easy to find, in between Turpin Dodge and House of China's on JFK Road. They are located in a mini strip mall. There's plenty of parking and it's easy to get in and out quickly. Totally thrilled with the two pieces I've bought recently.

Great customer service & sign turned out exactly like we hoped. We got a lighted sign with the…read morecompany logo for the shop & it really looks fabulous hanging above the inside of the entrance. Very professional service & quick turn around on custom signage.

Wow! The quality of these engraved coffee mugs is A+. Thank you so much for taking on our large…read moreorder and turning them around so quickly! Your dedication to quality and service is apparent. Can't wait to work with you on more projects in the future!!

From the owner: We can engrave, sublimate or UV print on many different products from mugs, glass, wood, acrylic…read moreand canvas.

Diane did an amazing job on my grandson's christening gift. It was a Noah's ark pewter bank with a…read moreslanted roof. I wanted his name & birthdate on one side & christening date on the other. Every place I called (jewelry stores, trophy engravers, etc.) was unable to do the work. Diane was able to hand engrave the bank. She has a large amount of antique & varied engraving equipment. You can tell she is skilled & passionate about her craft.

Diana is amazing! Was able to book her at last minute for two offsite engraving events. She is a…read morevery talented artist who takes a ton of pride in her work so you can will be happy with her engraving work! She is extremely reliable, easy to get in touch of and very talented. She worked very well with my sales team and made my customers super happy! One event was very high volume but Diana killed it! Very cool, and calm. Definitely will hire her again for any engraving event in the future!

Can't say enough great things. I needed a rush order for a plaque and they did not hesitate. Their…read morecustomer service is amazing. They did a fantastic job on my order

From the owner: Customized Promotional Items and Business Materials, Personalized Gifts, Trophies and Awards, Laser…read moreEngraving and Etching, Seasonal and Holiday Baskets. Products: Crystal and Acrylic Awards, Trophies and Plaques, Signs, Banners, Vinyl Lettering and Decals, Bronze Plaques, Name Badges and Plates, Wedding Items and Party Gifts, Custom Glassware, Baskets and Gifts, Medals, Modern Wood Laser Engraving, Custom Key Chains, Leather Engraving Products. Services: Glass Engraving, T-shirt/Heat Pressing, Engraving, Custom Framing and Shadow Boxes, Lasering, Weekends by Appointment. Location Facts: Corner Of 16 Street and Grant. History: Champs Trophy & Awards, in Bettendorf, IA, is the areas premier trophy and awards shop serving all of Whiteside, Scott and Dubuque counties and the surrounding areas. We specialize in glass engraving, screen printing, custom framing, lasering. Call Champs Trophy & Awards in Bettendorf for wedding glassware, promotional items, car letter decals and more!

They have amazing customer service and are INCREDIBLE jewelers. I have had about 25 rings worked on…read moreby them and never had ANY complaints. Thank you so much for providing excellent work, a fair price and amazing selections. I love B's!

Not even worthy of a 1 star- but can't let me do a 0. I will…read moreNEVER go to B Jewelers for ANY work in the future and will advise others to do the same for 3 reasons. 1. They did cheap , horrible work for repairing a ring 2. They did NOT stand behind their work with integrity to make things right 3. The owner- Brian Veness is a dishonest businessman that tries to scam people with lies. Fall of 2023- I took my ring into B Jewelers in Sun Prairie to be expanded in size. I have had this ring since 1995. I normally go to my cousin that is a jeweler (his father was also), however he was between job locations at the time. A shank was put in to expand the ring. Fast forward to March 2026- out for dinner and the ring got a chip in the shank. (1st pic) I only knew because it caught in my hair. I took it off- wiggled the area and low and behold the entire shank addition broke off at the seams. I did consult my cousin, and he advised that it looked like overheating of the joints in the welding process to add this shank. He was willing to fix it but said it may be best to go back to B Jewelers since they did this original work to see if they would honor their work. Dropped the ring off on March 6. Jessica advised that the "head Jeweler" would take a look at it the next week. I was called on March 10 to schedule an appointment to discuss my ring. I had a 3pm appointment on March 11- with Jessica and the owner Brian Veness. This is where ALL the lies began. They had a projection screen up with images of my ring on it. Brians first question was if I use ring cleaner. I advised here and there but not often. I also advised I don't use my ring in chemicals or chlorine pools. He said that even putting a ring into cleaners 1 time - can damage a ring and cause decay. He informed me that after looking at my ring- that it didn't break because of the work they did on it. It was because my ring has cracks in it. My ring is "disintegrating" and parts of it are like "sawdust". I questioned why it would break at the 2 points that it was welded for the shank. He explained because farther up it is breaking. I then advised that my cousin is a jeweler and I normally go to him , but why I came to B Jewelers for this original fix . I advised my cousin saw this ring and said it had to do with over heating during the welding process. He asked if we could call my cousin "right now". Wish I had done that - to set Brian straight. He even said he hoped my cousin who originally designed the ring had the mold- because the entire ring would need to be redone. There was nothing he could do to fix it. This is ALL a complete BS answer. He just doesn't want to stand behind his work. I took my ring to my cousin, at his reputable jewelry store in Madison on March 18. He looked it over VERY closely under the jeweler magnifying machine. There are ZERO cracks in the ring. The ring is NOT disintegrating nor turning to sawdust. The welding was done faulty. I will be getting it repaired by my cousin , paying more money to get it done right this time. I write plenty of very good reviews for local businesses of all types. However, this is more of a warning to others- do NOT take your jewelry to B Jewelers for any repairs. Not only will it possibly not be fixed correctly, but if anything goes wrong, they will NOT stand behind their work. And the owner--- Brain Veness- is NOT to be trusted.