I normally place a few big orders of awards/trophies each year and I am always pleased with the…read moreresults! I have ordered medals, trophies of all sizes, and plaques. They have even customized a few traveling trophies for me for some special events that I host (One trophy they made me was 4 ft tall!) Their pricing is very reasonable and fair! When first walking in to their store, you will sense the building is older and run down. The interior is a bit old fashion and you can tell it is a true "Mom and Pop Shop". But the staff really know what they are doing and do exceptional work! I will continue to purchase all my awards from them!

These guys are RAD!!! I was in a bind due to my original printer being down and these dudes stepped…read moreup and took care of me super fast!! Print looks perfect and professional!

These guys rule! Great prices and fast turn around! I have only used them a few times but can not…read morerecommend them enough!

Quality wise, really good…read more. Unfortunately, the negative outweighs the good- by alot! Everyone knows that these embroideries take time, so its expected to forget that you placed an order, especially with no email or anything informing you that your order is ready. My issue is that when you place an order and it's literally sitting there for MONTHS, yes MONTHS(almost a year come July), I just cannot grasp the mentality of staff not having the common sense to reach out to the customer informing them their stuff is ready. Just shows there is no structure with this company. This has been my experience, TWICE. Yes I know its my order and I should be on top of it, but again..... No email confirmation, everyone provides this confirmation and in today's busy world in healthcare, one cannot be on top of patients and things like this, on the other hand for the company, this is YOUR job. Really wish my employer stopped using them as an option, DO BETTER

I just received my order from Top Promotions, I am so pleased with the outcome. From the quality of…read moremy product to the execution of my vision -10 out of 10, would recommend it again. Jared did an excellent job with design options and the customer service was exceptional.

I got a trophy done same day with engraving and Tom was so awesome! He completed it much quicker…read morethan expected and his service was great. I recommend Blum's trophies for any of your trophy needs.

Michelle and team exceeded our expectations by taking on our unique request with enthusiasm and…read moreexpertise. Their communication was prompt and professional, and their deep knowledge was evident throughout the process. We were absolutely thrilled when our package arrived. Exceptional service--highly recommend! If we could give more than five stars, we would! +

After reading the positive reviews listed here we called Monroe Street Framing looking for…read moreassistance in mounting a . Initially I spoke with Jeremy who lived up to everything that the reviews indicated the staff with Monroe Street Framing would be. He was knowledgeable, pleasant and extremely helpful. Our experience with Jeremy was everything that we would have expected from the reviews. Jeremy helped us to come up with a solution to wall mount a small hand-made quilt. The agreement was that we would pay for and pick up the foam core two weeks later (we were leaving for a trip). Upon returning from our trip I again called the shop and spoke with a woman who was unable to find our order and insisted that they did not take the order and would not have been able to fill such an order. I called again and spoke with the owner Dave. I explained what had happened and initially he was pleasant and again helpful. He confirmed that they would in fact be able to provide a piece of foam core in the size that we had requested. When he realized that all we had ordered was the foam core his attitude became extremely negative and hostile and his willingness to work with us was non-existent. He explained that they were a "full service" framing shop and that there was no financial benefit for them to sell us the foam core and he was unwilling to do so. I tried to explain that we had been told that this was an option per Jeremy. Dave responded, "I don't know what he told you, but I am the boss and I am not going to do this...try finding it on on-line if you can. Good luck." We were very disappointed with his response and attitude. While we may have only been looking for a piece of foam core this time, "owner" Dave seems to have missed the point of customer service and the benefit of a return customer. We will never consider going back to Monroe Street Framing for any other project, nor will we recommend the shop to friends and family. It seems clear from the treatment that we received from Dave that they do not feel the need to encourage new business. Apparently our business was beneath them. We wish them luck. Within 15 minutes of talking to Dave I called a local sign company, Budget Signs, who agreed to sell us a piece of foam core immediately. No waiting, no hassle and no dismissive, negative attitude. Thank you Budget Signs!

Excellent work and communication. WOW, I give them my highest recommendations…read more Price was also very fair.

Very fast and great workmanship. Had a damaged couch cushion courtesy of my puppy and within a week…read morethe folks at HOU made it look new.

Stopped in to drop off a ring rhodium plated. My husband ended up purchasing a silver chain while…read morewe were there. Kayla provided exceptional customer service even though the item we were purchasing wasn't not very expensive. I mention that because she really spent time helping us and made the experience easy and fun.

My son's fiancé damaged her engagement ring while using weights in an exercise class. We sped over…read moreto Kesslers and they were wonderful! They took her back and used a vise in order to get her ring off her swollen finger. They reformed the ring and then polished it. And they did this all for free on Christmas Eve! Kudos to Kesslers - you made a young woman so happy!

My husband and have been taking our jewelry there for upgrades and repairs for items, even ones we…read moredidn't purchase there, for years. Always accommodating and extremely creative with problem solving! They restored my husband's grandpa's ring with amazing detail and skill. We always share when people ask about where to go. ps. they just May have a friendly feline to check out

Come for the overpriced jewelry, stay for the horrible customer service! Seriously the owner of…read morethis store is extremely arrogant, she followed me around and kept asking me "are you going to buy something? are you going to buy something?". Most pieces lack any kind of feature stone that would have any real value, several cases were full of tacky looking garbage that the owner told me were made by "famous artists". This place is a dinosaur, waiting to go extinct. It's literally everything wrong with the jewelry business, all in one place.