I was with CPM for two years before the owner sadly decided to sell the duplex I was living in. CPM…read morewas truly so good to me. What impressed me the most was how they had never seen me in person before, but right away knew me by name when I stopped by their office one day and only identified myself as the Kirby Ave tenant. Another time, I had accidentally submitted payment online twice and reached out to Melanie (via email) on the weekend after hours for assistance. She personally called me ASAP to resolve the issue for me. CPM also promptly responded to all emails and maintenance requests. Their team truly goes above and beyond to take care of their tenants. When I found out the owner was going to be selling and decided to tender my move out notice, CPM made sure to make my transition as smooth as possible. They voluntarily informed me of how to avoid extra fees, and even replied to my emails after turning over the rental to a new agency. I would highly recommend CPM to any owner looking for a lease agency or any tenant looking for a property to rent! (:

I went to view one of their properties which was a duplex. However, I only viewed one side because…read morethat is the side I requested to view. After viewing the property my sister and I immediately applied because we loved the home. We were approved and we received the lease agreements. I noticed that our lease had a different address so I made management (Melanie) aware of this. At first Melanie said she did not notice the slip up. Then she came back to say we did not put the correct address on our applications and there were two different addresses on the application and the home we viewed was taken because someone had just got approved for it. So she went ahead and processed our applications for the other side of the duplex, without checking with us to confirm that is the side we wanted or even notifying us that the actual side we went to view was already taken. She told me we could receive our reservation fee back since it was their mishap. This was all said via text message. I confirmed for her to do that and cancel the application. Then I asked her about another property that was available through them. She first told me the property was taken then she came back to say it was available. She started quoting the prices for the home and I told her I would need to discuss with my sister first. I also told her we would need to view the home first. She gave me a link to apply to view the home. Then she reneged on her initial offer to give me refund and said if we did not choose a home within three days then our money would be fortified. However I still wasn't able to even view the home because they didn't send me a email. I informed her of this and she waited two days to reply to me to give me the code to enter the home. After viewing the home we did not think it was worth the money. So I asked Melanie about our refund she said she would give us in the beginning. She then said it was fortified because either we could get a refund or choose another home, which she never said to me. I never said I wanted to purchase the other property I only inquired about it and viewed it. After going back and forth with Melanie in emails and text I finally told her I would like to talk in person because there seem to be a lot of miscommunication. She never replied back to me. This whole experience with Chattanooga Property Management has been unprofessional and displayed bad communication. I informed Melanie that I just had a baby two months ago and I am currently paying for school so I do not have money to lose, especially now during this pandemic. She did not seem to care one bit. Either we could choose a home we did not like and pay even more money or we could just lose our money all together. I would not recommend this company to anyone !

Karen Durham was very helpful as we were deciding how to market a house that my wife's mother left…read moreus. Her price analysis was more thorough than other realtors we consulted and she followed up with us better than others. Even though we found out about personal connections that we had with another realtor, we were very tempted to list the house with Karen. We have decided to list a parcel of land with her and are confident of her ability to sell it.

From the owner: Residential & Commercial Real Estateread more

I hired Wes to take lot pics for me and communication was great in the beginning. I paid him…read morebefore I got the photos (big mistake). He supposedly went out within a day and took the pics and but then had some "editing" issues and had to go retake them though I'm a little leary that he ever went out there the first time. When i got the pictures, they were only aerial photos, no street or "in lot" pics....who only takes aerial photos? I emailed and texted him asking him to call me and never heard from him again. I also know a realtor that he has also ghosted in the past after taking pictures. Don't use him!

From the owner: Holland Photography offers high quality sessions with wonderful custom photography.read more

Honestly I'm not sure where my property would be without Link Property Management. Jamie, McKeller,…read moreand the whole team stepped in and pulled me out of what can only be described as management hell. Responsive, organized, and proactive--this is what property management should look like. Thank you Link. The difference is night and day.

From the owner: Our Exceptional Customer Service and We Truly Care about our Tenants and Owners. We pride…read moreourselves on treating others the way we want to be treated. Learn more about what we do and how we customize to YOUR Needs. We are locally owned and operated in the Chattanooga, TN and North Georgia area (Fort Oglethorpe, Ringgold, Rossville, etc). We deliver professional, reliable, and hands-on service every step of the way—from tenant screening and leasing to maintenance and collections. We strive for excellent customer service for owners & tenants and feel communication is the key to a great relationship. We answer your call unless we are with another client, in which case we will call you back as soon as possible. From single-family homes and duplexes to condos and apartments, we proudly manage a wide variety of rental properties across Hamilton County, TN, and Walker and Catoosa Counties in Georgia. Whether you're searching for a place to live or a trusted team to manage your investment, Link Property Management is here to help. We are the LINK between Investors and Residents. Schedule Vacancies Self-Show viewings from 7 am to 8 pm, 7 days a week.

the most unprofessional company I have ever had to deal with. lived in a rental for a year- no one…read morewould would ever respond to our complaints regarding problems with the house.

Charged me twice for electric and won't answer the phone. I am frustrated with this company and…read moretheir lack of initiative and response to this on going problem.