Great service, lots to pick from, nice merchandise and excellent service! I rate this a "10"...read more

Love this store. Always find unique items, one of a kind. Friendly staff and I always walk away…read morewith new items, not to mention more goodies.

Customer service is HORRENDOUS! No clear English speaking and unable to help with an estimated…read moredelivery date after ordering. They are as bad as they ever were and should shut the doors completely.

I have actively avoided writing reviews are corporate chains better indistinguishable from one…read moreanother. Having said that what makes the store stand out? The one thing that stood out was the bathroom. For a store with bath in the name, you would expect a clean bathroom as they certainly have anything you could ever need to clean a bathroom, make it bathroom smell good I just pimp my bathroom. This bathroom looked dirty and smelled dirty. It was not the most attractive place to pop a squat. This location is smaller than other locations I've been to inventory is low unlock some of the Oddball items I was looking for. They still have great choices. I walked by at least three people that worked here and not a single one ask me if I was looking for something. I walked back and forth so I found the item I was looking for. They could have made my 10-minute trip a three minute trip. No biggie though, I'll be back one day.

First time at this RH Outlet in Vero Beach and had a strange experience. We've been to the Boca…read moreRaton RH location and was totally opposite. Lets begin by saying only one person was inside the store and left as we entered. Its a large open gallery of furniture and started browsing. After a few minutes, the only female employee in our view said hello from a distance as she walked to the back room. She came back out a minute later with no further contact. Two male employees were rearranging a table as we walked by. Again, the store was completely EMPTY of any other customers. Based on my opinion, the customer service was definitely lacking. The store has several pieces of great furniture most at 50% off the original price which they list on every tag. This is my daughter's favorite store and wanted to find something for her new house, but the atmoshpere that was sadly created, tainted a would be good experience.

Very quiet here today. Huge amount of bulky furniture with comfy sofas the kind that I love to sink…read moreright in but hard to get out. Good amount of discounted high end furniture but the worker was not that excited to see me. Decided to leave and go next door to the competition.

Needed outdoor chairs, even though we only bought chairs and were not interested in tables, Cathy…read moreshowed us several options with pros and cons of each. We left to look elsewhere but returned within 30 minutes to make a purchase. We have one chair on order that is to be available next week. This store has some of the best outdoor sets, tables, recliners, lamps, and pictures for porch and lanai living that I have seen in a long time. Impressed! Thanks Cathy!

We loved Leaders and have purchased quality products from them in the past. About 8 weeks ago we…read morecustom ordered a lanai sofa and chair. The salesperson assured us we would received the set within 5-6 weeks and we could expect an update from her as the order progressed. 5 weeks go by without any communication. We check in and the salespersons cannot tell us where our order is in the process. We asked how that was possible. We were told they don't know when fabric is shipped, delivered. We were curious how they had planned to keep us updated with information they apparently don't have themselves! Yesterday, 7 weeks after paying for half the cost, my husband went into the store and the salespersons could STILL not provide an update or ETA. Super frustrating and shockingly bad customer experience. Leaders is not the same as it was 10 years ago, or this location in Vero has poor service--not sure which is true but well not be back to find out. Today, we get a call that the fabric is back ordered and will be another 6-7 weeks before we'll get the furniture. Seems very interesting they didn't know this weeks ago when our order was in queue. Gwen and Dawn said they are not aware of where an order is at any time. This seems odd to me and not a good business model. Regardless of the cost, I do expect the business to know where my order is. At Leaders, it's expecting too much to be informed about your purchase in a timely manner. I have asked for a full refund. Honestly, if they had told us this 2-3 weeks ago we could have made an informed decision rather than continuing to plan our outdoor space--rug, tables and decor based on this beautiful lanai set w custom fabric. Leaders, I'm incredibly disappointed with all parts of this experience. We wanted to purchase all US made and high quality products and you let us down.

I'm very pleased with my furniture and the customer service was great. Highly recommend. Prices…read morewere very fair.

While I like to browse at a leisurely pace, not a single person asked if they could help me? 2…read morewomen were at the back counter on the phone who did not even acknowledge my presence. I could hear gentleman in the back room, none of them came out to see if they could help me? Very disappointing experience.

Great job. They had my interior door open in no time and were able to replace the lock and give me…read more2 new keys. All good...

Very reliable. Fast response. Customer service satisfaction is a must…read more Very knowledgeable and thorough

I stop at Sam's Club, there was a butcher out front working the meats. I asked if he had any Prime…read morefilet mignon, he told me he had two in the back. In less then a minute he was back with both and handed me one and explained to me how to trim it up. OH MY GOODNESS! We feed 15 and all agreed that this was one of the best steaks.

I had 4 tires put on my truck Saturday morning and I was treated the best I have ever been treated…read moreat a tire store. Excellent service at an amazing price.

Service was good, girls were pleasant Furniture's a little expensive, haven't got delivered yet but…read morewe'll see the quality we get in five years Hopefully it'll be the old saying you get what you pay for

I was really in debate with myself if I wanted to leave a review or not on my review of this…read moreHavertys location. I purchased 15k worth of furniture, nothing about this order went smoothly or correct at any point, it was a series of poor quality furniture, returns, refunds, delays, poor customer service, lack of communication on their end, and the list goes on. The furniture I purchased online with other companies came quickly and were better quality pieces than the Havertys furniture I ever received. Won't even be shopping with this company again, there too many better choices to make.