I sent an email to them on a Sunday and received a response that same evening. I scheduled an…read moreappointment for 8am and by 8:01 my truck was on the lift. Needed a starter looked at due to a hard starting issue the last few days. Come to find out I was lucky to get 13 years from the original starter. By 10:00am my truck was finished and I was on my way. Pricing was excellent, I love the fact they will warranty their work. This was my first time coming here and they have a new customer.

If you live in the area and drive an Audi or Mini, you owe it to yourself to come to this shop for…read moreall your repairs - big or small. Alan and Lori give consistently fair pricing at exceptional service. If you have any length of wait time, trust me - it is truly worth it. Would you want to go to a shop that is consitently empty and not hoarded by recurring customers? Would definitely recommend!

We were traveling back from Kansas to Illinois and our Jeep radiator blew. The insurance company…read morerecommended another shop that didn't even exist so luckily we found this crew and couldn't have been happier. Rides to and from hotel and got a new radiator installed and had us on the road in a few hours! Best of the best and saved us a $1200 tow home. Perfect location, super nice staff and quick, reputable service.

Seemingly very nice to deal with, however ended up being disappointed in follow thru. Had a…read morerebuilt transmission replaced (took three weeks). It was leaking three days later (I live three hours away). Midwest Auto told me to take it to my local mechanic and they cover their mistakes 100%. Apparently that isn't true. Another $300 to my local mechanic after Midwest Auto apparently forgot a step. When called by my local guy for payment, they declined saying to the local mechanic, "you understand, you're a small business".... and my local mechanic responded, "we would have correctly installed the transmission"...... Would have been happy to pay the extra $300 initially just to have the car fixed correctly. Come to find out $35 in parts at their location would have saved me $300.....

I needed some work on a crossmember. They did such a professional job and charged me $$$Hundreds…read moreless than what I feared. The owner has been in business there for a long time and I always appreciate their customer service.

I took my fiancés truck there to get a tire balance and aligned. They told me I needed a new tire…read morerod and it was going to be over 700 dollars. I felt like they were scamming me as they didn't even pull the truck into a bay to analyze it. I was born at night but not last night. I took his truck over to the dodge dealership and they told me everything on the truck especially the tire rod was perfect. As a woman it's hard to go into a shop and trust what the mechanics are telling you as they tend to lie all the time. I was also charged 63 dollars for this "assessment" that took less than 15 min. (Dodge dealership had it for 2 hours and didn't charge me a dime) I would not send a family member or friend here ever.

They are great and friendly. They go above and beyond all the time by doing things they normally…read morewouldn't do. Great people, great shop!

Went in to get a coolant hose changed, wound up spending $500 on a bunch of other things…read more Thermostat, coolant sensor! Drove my car there just fine and had to have it towed to another shop! Pretty sure they blown my engine when fixing the thermostat. Now I have purchased a fuel pump and I need to replace engine. A $45 job turned into a disaster. The lady (Harley) is very hard to listen too, talks to you like toddler and acts like she's the one fixing the cars! Do not recommend . This isn't the first time they blown an engine!

These folks had me in and out and back on the road after four other shops couldn't help. Great to…read morework with, very reasonable prices, and felt trustworthy. I would absolutely come back next time.

Explained everything going on and patient with decision making regarding my car. Would recommend!read more

I recommend this business. They are very service oriented & want to make sure you are happy with…read morethe repairs.

They got out a deep scratch and dent on my new car's hood in 1 day. Could not be happier.read more

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

The blower went out of my AC and they fix it and it was $100 under estimate when I picked it up …read more They always take good care of their customers and I would recommend them to everyone .

Bruces Auto has always helped us out and are fair priced. Would recommend to everyone looking for a…read moresmall owned business that provides quality work!