This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to ask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop. read more
