Our representative Ethan was courteous and professional from the start, explained everything really…read morewell, and gave us great confidence in the windows we'll have installed. Good science behind these windows as well. Highly recommend this company!

All of the negative info google review writes is true and then some. The initial contact is…read moreabsolutely sub-standard with high pressure sales men who's mission is to take advantage. The quality of the product and work are also substandard as 3yrs later nails still fall onto my driveway, yard. The color used is not close to what I chose. The value is appalling as the price does not begin to be in line with the value of the products or the work. If you want to be lied to multiple times then this is definitely the company for you.

DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.

Universal Windows Direct of Las Vegas specializes in home window and door replacement services…read more While my husband and I were looking for window repair, we found Universal Windows Direct of Las Vegas. As this was our first experience searching for window replacement services, we didn't quite know what to expect. Universal Windows Direct of Las Vegas was the first company to stop by our residence. It was a same day appointment. As soon as we called in, a team member arrived at our house in the evening. We informed the team member about several of our windows and the crack in one of the panes. After inspecting the windows, he had taken all the necessary measurements. From there, we went down to discuss quotes. A example window replacement was provided. He had mentioned it would be better to replace all of the windows in the house to match since the new design would look completely different from the builder grade windows we have now. After informing the team member that we were really just looking into the 3 windows in the upstairs bedrooms, the team member provided the quote. Due to pricing and the difference in the window compared to the current windows in the house, we decided not to move forward with Universal Windows Direct of Las Vegas.

Honestly, if I would have taken more time to digest the plethora of negative comments and opinions…read moreabout Universal Windows, we would have moved a completely different direction. We replaced every window in the house in cash as requested as the progress was suggested by UW. Yes, Jeff was our sales person. Yes, he and the many, many different individuals will blow up your phone during the process unnecessarily. As we started this process on 2/27/26. The windows were installed 6/26, the first week. This did take two days for the entire house which was communicated that this could happen. No big deal. What is a big deal, as the pictures will show and document, UW does NOT provide a finisher to tidy up the new work completed. I have been in contact with Jeff and have requested this be completed as we even purchased the paint to match. They have scheduled and rescheduled multiple times. July 2nd, July 6th, July 7th and have canceled on the same day, during the time they are supposed to arrive. They now have us scheduled AGAIN July 11th. Btw today's date is 7/9/26. As you will notice the consistencies with this company. Poor customer service =Poor reviews. Repeatedly. Believe the sales pitch, calling the manager John, for an unbelievable discount and price, you're getting the best deal ever, blah, blah, blah. For almost $30k to replace builder grade 30 year old windows, which is a huge investment, we should get what we paid for at the bare minimum. This company has no follow through, no commitment, no time for you once you pay. This is now into the second month of getting them to just "finish" what they started, so we (hopefully) never have to communicate with them again. Believe the reviews. Look elsewhere. Anywhere else.

I am a 100% satisfied customer. We had him tint our west facing windows at our home and our…read moreautomobile as well. He uses only the best of materials, he meticulous and a really nice guy. We definitely recommend him!

Great service they did my cars and my home windows it looks amazing thank you for your…read moreprofessionalism . I would recommend them to everyone

This is our third time using the Gutter Doctor over the years. (Great family owned business)…read more Dave came out today and was able to clear our clogged downspouts and got everything cleaned and ready to go for this winter season. We have found that they are knowledgeable, reasonably priced and stand behind their work. Dave also gave us good advise on potential areas to watch and how to maintain our system. We will definitely be using them again and highly recommend them.

Great guys did excellent job on my gutter. Jim was very knowledgeable and everything works and…read morelooks great!