The boba here is excellent, and the staff are always friendly, attentive, and provide great…read morecustomer service. Unfortunately, my experience with the Bubble Waffles has been extremely disappointing. Over the past month, I have visited three separate times specifically hoping to enjoy what I consider some of the best Bubble Waffles near Terra Nova. Each visit has ended the same way. I was told the waffle machine was down. Today, I stopped by again in the early afternoon, hoping to finally get a Bubble Waffle, and once again learned that the machine was still broken. At this point, it has become frustrating as a loyal customer who enjoys both the boba and the Bubble Waffles. While I appreciate the staff's professionalism, the ongoing issue with the waffle machine is costing you business sales and creating a disappointing customer experience. I sincerely hope management addresses and repairs the machine soon. I'd love to continue supporting this business, but repeated visits without being able to purchase one of their signature items are becoming discouraging. Please bring the Bubble Waffles back!

I decided to check out this boba shop and I'm really glad I did. It is a little tucked away in the…read moreshopping area, so it feels like one of those hidden gems you only find by chance. When I walked in, the place immediately felt inviting. It was clean, bright, and had a relaxing atmosphere that made you want to stay for a bit. One thing I noticed right away was their tablet ordering system. It made it really easy to browse the menu and place my drink order without feeling rushed. Super convenient and user friendly, especially if you like to take your time deciding on flavors. There was only one employee working when I arrived, a young girl who was handling everything by herself. Even with a couple of orders ahead of me, she moved quickly and stayed focused. You could tell she was doing her best to keep up with the small rush and get everyone's drinks out as fast as possible. Her effort and attitude really stood out. I ordered the strawberry lemonade with crystal boba and it was honestly incredible. Refreshing, flavorful, and one of those drinks you finish quicker than you expect because it tastes that good. The mix of sweet strawberry and the bounce from the crystal boba was perfect. Overall, this spot is absolutely worth checking out. It may be a little hidden, but it is definitely worth finding. Between the convenient tablet ordering, the friendly service, and the delicious drinks, I would recommend this shop to anyone in the area. I would gladly come back the next time I am nearby.

Arrived on a Sunday afternoon at 1:20 PM. Five other customers, a respectful and quieter place…read more Four staff members working to handle all orders. Check-in ordering kiosk is available at the counter along with being able to order from a cashier. Menu on TV boards above the registers and also menu with photos posted outside. I ordered the mango coconut milk smoothie/less sugar and added boba, which was featured on their seasonal drink menu. Even with ordering less sugar, the mango and coconut made it very sweet so I would recommend perhaps almost no sugar the next time but I enjoyed it and it was still very good. I did not order any food items. Hours clearly posted on the front door with strip mall parking right out front. Comfortable seating with table space inside, would be good for groups, as well as single customers. Wheelchair-accessible entrance and restroom. Nice and relaxing atmosphere with floral tree as decor, flowers jetting over the ceiling of the general floor space and plants throughout.. Very clean with nice chill music playing.

This was my first time visiting this location, and I must say that the quality of the teas is…read moregreat. Everything tastes fresh, and they offer a variety of options for everyone. The only reason I'm giving 2 stars is because of the poor customer service from one of the young ladies working there. She made my daughter and me feel very uncomfortable when we asked if one of the teas could be changed because it was too thick and sweet for my daughter's liking. Instead of simply trying to take care of the situation, she immediately said "NO" and made a disgusted face. Thankfully, Jeff stepped in, saved the day, and offered to make us a new drink. As a multiple-business owner myself, Jeff is exactly the type of employee I would want representing my business. He understood customer service and handled the situation professionally. Unfortunately, I can't say the same about the other young lady. Her attitude and facial expressions were completely unnecessary and made the experience uncomfortable enough that even my daughter felt as though she had done something wrong simply for asking. Great teas, and thank you to Jeff for turning an unpleasant situation around.

When I asked my sister for the time, take a guess on what she said next? That's right. 3pm. Of…read morecourse it was boba time. The self-serve kiosk is convenient! I like being able to think things through as I order. It's a small shop but they work fast and get the job done. Our boba drinks hit the spot!

It's Boba Time is my favorite boba spot in SD! I love their variety of drinks, and every time I go…read moreit's always good. I usually get the Thai milk tea or the mango cream slush and they are both delicious every time. I usually order online and just pick it up, but they also have kiosks and the cashier inside if you want to order there. Most of the time my order is ready by the pickup time, but there have been a few times where they hadn't started it yet and I had to wait a bit. Overall, the staff is really friendly and welcoming whenever I visit. I definitely prefer this location over the Convoy one, and it's been my go to boba spot since 2023!

I'm always down to try new boba spots around San Diego, and my partner had heard good things about…read morethis place, so we decided to give it a try. As soon as you walk in, you're immediately hit with the anime theme throughout the shop. I'm not the biggest anime fan myself, but I can definitely appreciate the artwork and overall vibe of the space. I went with the Tarochimaru, while my partner got the Lechera Matcha. Both drinks were great from the very first sip. Drinks were flavorful and easy to enjoy. Overall, this is definitely a spot that's earned a place in my boba rotation.

We ordered Denki's Boba through DoorDash and, unfortunately, it left a lot to be desired. We tried…read morethe Crème Brûlée Milk Tea, Boba Milk Tea, and Thai Milk Tea. I was especially excited for the Crème Brûlée Milk Tea, expecting a distinct caramelized vanilla or creamy flavor, but it tasted more like a plain milk tea. There wasn't anything that really set it apart, and it wasn't very sweet. The Thai Milk Tea was also surprisingly bland and seemed a bit watered down, lacking the rich sweetness and bold flavor I typically expect. I'm not sure if the drinks suffered from being delivered rather than enjoyed fresh in-store, so I'm willing to give them another chance before making a final judgment. Hopefully the next experience is better.

The best drink I've ever had in my entire life! The vibe of the place was immaculate and on top of…read morethat the service was amazing. Would recommend

I came here after I got my hair done and I haven't had anything to eat. I ordered two Roasted Brown…read moreSugar Matchas. They didn't have any alternative milk, only low fat and whole milk options. I also ordered half sweet but it tasted like full sweetness to me. Drink was powdery, I had a grainy feel in my mouth after every sip. Also the drink was warm, so it wasn't as cold as I would like it and most of the ice was melted. Not sure what was supposed to be roasted but didn't detect any roasted flavor at all. Boba was soft and chewy though. There's so many great boba options out there, I was disappointed with this experience. The cute little ear lid is a nice touch but I'd rather have a smooth matcha drink than cute packaging to be honest. Also, with so many matcha places in SD, this drink really falls short. Service was okay, the cashier seemed confused when I asked for alternate drink options and I had to repeat my order a few times, because he was getting the two matchas confused. Unfortunately, not one of my top choices for boba shops

I placed an order online of 5 drinks and food around 3 on Thursday 4/16/26, forgetting that it was…read moreduring a rush, well there were alot of high schoolers in there already. I thought they got off at 3:40?. There was only 1 worker and he had alot of orders to complete. I applaud his calm and poised demeanor through the rush. Some adults wouldn't have been able to remain as calm as he was. I didnt get the employee's name. But his manager should know who was working during this date and time. Yall come support this shop. Drinks are amazing here!

I come specifically for the Kung Fu chicken so I've never tried anything else on the menu. You've…read moregot to try it! The employees are always very friendly!

I got the viral mango pandan sticky rice smoothie, it was sweet and delicious. I really enjoyed all…read moreof the elements. I loved the elevated touch to the mango sticky rice classic. The flavors, chunks of fruit and textures were absolute heaven. It's a must try for sure. My husband got the one smoothie with taro ball. This was bland, no flavor at all. Not much sweetness. It tasted like milk with a very mild flavor of something, (with boba) was not taroballs. Won't be ordering that again. Wanted to order the waffles, but the kitchen was closed (hour before closing) They had table and chairs but they were already put up at 9 when they close at 10.

The kids and I usually like this place but I'm not so sure about it anymore. It gets super busy &…read morewait times are longer so we've learned to order ahead for pick-up. And that's what we did today. Everything wasn't a problem until we got home. My fault for not double checking our order, but they forgot the salted & puff cream with the waffles. Again, my fault, no big deal. BUT LET ME TELL YOU ... when I got down to my last bite of the waffle, a frikin hair was in it! A HAIR! Someone else's hair in my mouth! I thought I chewed my own hair at first but as I was trying to pull the hair out of my mouth the piece of waffle was coming with it the last bite. I ate the whole damn thing and then this ... I'm now traumatized. My kids though, probably aren't phased but me, no waffle for me ever again.

I like this place. They have a fewer selection of drinks, but the soft/chewy boba makes up for it…read more I also love how they offer a 33oz. It takes time for me to finish but that's the best part. They have a few seats and tables. It's rarely crowded, so it's nice to just sit and relax. The service is alright. Minimal conversation and straightforward.

A hidden gem located in a busy strip mall that makes delicious boba drinks to satisfy anyone's…read morecravings. It wasn't busy at all on a Sunday afternoon. The place was clean and quiet. They have a few tables for indoor seating. We ordered at the front counter. The girl at the register was nice. We got the taro smoothie, the honeydew smoothie and a lychee bliss fruit tea. Our drinks came out in a timely manner and each was delicious! The smoothies were of perfect consistency, not icy and flavorful to the end. The boba was warm, nice and chewy. The lychee bliss was good too, just the right amount of sweetness. Refreshing. It's definitely a great place for boba and highly recommend!