Very friendly staff!! Love getting their newspaper in the mail . This is COVID, all of the little…read morethings that make life feel more normal and happier - send em my way! This newspaper is one of them.

I will have to go to bat for the Independent voice. It's a fine small town paper that has been…read morearound forever. And yes people do still enjoy reading it because I get positive feedback from my local customers ( I have been advertising in the paper for 20 plus years). As far as the other review is concerned my opinion is this knucklehead is obviously a habitual career yelper who probably needs to find a job instead of spending all their time trying gain some sort of self worth spewing a load of crap on social media. Just look at all the reviews he / she has posted. Sorry indeed!!

Hate to say this...this paper is awful. I want to subscribe for local news. Their editing lets…read moremisspelled words go through. The political bias is all over the AP articles and the OP-ed page. Richard Bammer is a good reporter but his out and out hatred of all things non-progressive make him appear a fool. And, yes, check their subscription billing.

All of you that subscribe to the Vacaville Reporter should check how much you are paying for the…read morepaper. Upon some research I found I was paying $577.85 for one years subscription however my neighbor was paying only $296.73 and a friend was paying $409.18. We all get the same paper, same number of days and have been subscribers for 9 years and longer. Why this huge discrepancy? Good luck trying to get any answers. I left numerous messages to Candy Grey, District Manager and sent an email to Jack Bungart, Editor in Chief and never heard back from either one. Oh and by the way they no longer have an office ANYWHERE! Maybe if they get enough complaints and cancellations someone will get off their couch and correct this inequity.

Went down hill after new ownership. I had the same rate, and was promised the same rate as a loyal…read morecustomer. The new company that took over, no notice, and up my rates. They make it hard to stop my subscription, but I finally did. Way too expensive for digital online news.

I think spelled out in one word is incompetency. Rude…read more Carefree. All of the above. They know there the only game in town. Customer service isn't in there in employee handbook. nor do they care if you're satisfied with their services or not..

Super nice people running this business! Excellent customer service, the kind that makes you want…read moreto Yelp. Great location and easy parking. Martinez is a delightful place to conduct business. Thank you Debbie!

Ever since our carrier retired delivery has been horrible. Wednesdays paper was non existent now…read moreit's Fridays. We keep getting the Times Herald which we don't subscribe to. I've called and reported the miss deliveries but nothing has changed. They tell you to call early to get a replacement but then no replacement is delivered! Absolutely horrible customer service!

I cannot believe the decline in quality of this paper over the past six months or so. Our BHS…read morejournalism students could do a better job of layout. And half of the 'articles' are in fact advertisements. All one has to do is note the author...if there is even an author noted. We've been subscribers for over 15 years. it's too bad as we like to support local business. But it's getting hard to do with this paper.

I've subscribed over 30 years because I used to work in the news business and believe in the…read moresupporting local newspapers. In terms of being a great newspaper I have to give them a 2. However what keeps me subscribing [contrary to most reviews] is their STUNNINGLY GREAT DELIVERY. Seriously. I was a paperboy when I was 12 years old. It's a TOUGH way to make money and I can't imagine how people do it for the lousy pay. I want to give 5 STARS for the wonderful person who bothers to do a great job.

This is the best newspaper in town: because it is the only newspaper in town. I paid for a new…read moresubscription about a month ago and have received exactly 1 paper delivered without having to call in to complain. Their circulation department is clearly not responsive - someone should apply for the job. Mr. Gibson, what happened to your 'baby'?

Its a very good magazine for the people of the Leisure Town community.read more