I had my daughter go pick up our dinner they forgot to put the 2 doubles cheese burgers . my…read moredaughter got home. All that was in the bag was two fries and some McNuggets.. I called the store. I was hung up on told me too bad and laughed.. I did talk to Candi the regional manager. She said that she would send me some coupons for a couple dinners and apologized..... that never happened.... She even sent me a picture of the coupons..... she never sent them pretty damn sad.

It's overall an absolutely amazing fast food place, with usally good customer service too! Overall,…read moreif you need a quick bite, an awesome place to be!

The food was really good and authentic. The workers were nice too. I ordered the chicken fajitas…read moreand it was really good.

Food was good, authentic and hot. Our party ordered steak fajitas, beef enchiladas and kids corn…read moredogs and fries. The rice was tasty, but I always add salsa to make it taste better. The chips were good, not warm or hot. Salsa had alittle bit of bold taste, nice! Service was excellent, but it was not too many customers in the restaurant when we visited. Nice decor in both sides of the restaurant.

Jimmy John's is so good and so filling. I had the Vito and I almost couldn't finish it. I also…read morehad a cookie. My only complaint is that the cookies are pre-packaged. Seems like a place that bakes their bread fresh could also have fresh cookies.

This was the first time we tried the Jimmy John's in Monticello. Probably the best sandwich shop…read morearound, no matter the city. We ordered our food online through the jimmy johns app. It speeded up our order cause when we arrived the drive thru seemed backed up. I ordered the chicken Caesar wrap and my wife ordered the tuna sandwich. Tasty sandwiches and good customer service.

NEVER AGAIN!! Attempted to place an order this evening from Subway, had my order cancelled not once…read moreby THREE times on the app (Grubhub AND Subway App). Received text notifications that the orders I attempted to place had been cancelled and to try again. After deciding to give up after third attempt, I then received an email notification that my bank had authorized a purchase for SUBWAY...not once but THREE times!! When I logged into my online bank account, I did, in fact, see that there are now THREE pending charges ALL from Subway, totalling nearly $150!! So now, I'm being charged THREE TIMES for orders I NEVER received. I have had issues in the past with our local Subway stores, but this was the absolute WORST. I will NEVER order from Subway again.

Took forever for a subway artist to come serve us, slow service. Not impressed due to the fact they…read morether was not the option to view the fresh meat and cheese.

the food is always old and mangled they only ever give one pickle on every type of burgerread more

Sent an order through the app. App processed it just fine. Manager lady claimed their system was…read moredown and refused to make the order even though we could show her our order. Had no way of refunding us and seemed to have a callus tone on the intercom. Luckily Venmo erased the transaction but they could have at least offered us something for the inconvenience. We left with no food.

The new management started out great, but every time I've come by the buffet is empty I don't come…read moreto KFC for the mashed potatoes, are the apple crisps. I come for the fried chicken. Every time I've come by it's always stuff that's been sitting since methusalem was a baby, or they're just empty. Doesn't seem to matter what time, but the buffets never got any chicken in it. Today, it had one drumstick two thighs and a couple of withered up looking wings. Don't advertise a buffet if you don't have one

We went there 5/31/2026 We were there for close to an hour. Never did get our food. Was told…read morethat it was because there were on line orders. Funny thing is we watch others come in an order. Never will i go there again. This has happened before at this location. When we asked for our money back a girl from the back got snippy

Tried out their new $5 meal deal. It was good and i got drink refilled with no problems. I miss…read morethe self service drink area though.

It took almost 15 minutes to get my food and when it came out it was wrong. I ordered a bacon…read morequarter pounder meal and it came out without bacon. Turns out the cashier didn't listen to what I said while ordering. When I tried to get it fixed, they ignored me for several minutes until I left. If I could give them negative stars, I would

We just ordered what DQ is best at: DQ treats! Our service was quick and correct. We ate our…read moretreats outside on the patio watching traffic on the highway.

Service was terrible. The only kind person was a man named Eric. He took our order and gave us our…read morefood. He also asked if we needed anything else and to have a nice night. He was very kind. However the other staff (Likely the manager) with pink hair, raised her voice, scolded him, and belittled him, through his entire time making our food. The food he actually made us was wonderful and had no errors. However the food anyone but him made was filled with mistakes. He even helped clean and was scolded at instead of guided when a mistake was made. The vibe wasn't great when you can audibly hear a kind man being scolded while he is doing his best. Thank you Eric. You are the reason I might consider a revisit. As for the other workers, very poor job.

Hey people, as far as DQs go, this is a solid one. After a hike without snacks (while pregnant), I…read moresaw the Grill & Chill sign and turned in real quick. I've actually never gotten anything other than ice cream from a DQ, so it's about time I try their actual food. When I ordered at the drive thru, the employee was SO friendly. She responded brightly to each order item with "Of course!" instead of the usual "uh huh" (or nothing at all). I ordered the 4 piece chicken basket, and I was able to choose 2 dipping sauces (ranch and warm queso) and they gave me an extra chicken strip! I also got cheese curds. They were wearing masks, gloves, and gave me my food contact-free. I enjoyed it all right there in the parking lot. Honestly, no complaints... I'm just trying to not make a habit of this!

First of all, the staff at this location is very rude. I've been coming here a few nights a week to…read moreget ice cream. Every SINGLE time I come, my ice cream is half melted, chunks of random things in it, the staff is beyond rude and dismissive. They have turned the lights off while many people were in line 2 HOURS before closing. if it's a staffing issue, stop hiring freshman in highschool who don't know what the hell they are doing. People want to enjoy their favorites, not be disgusted. Do better and maybe you'll get more customers. Thanks! Disgraceful serving btw

This place sucks. Won't ever go there again. Rude people quote you a price when you go to pay it's…read moredoubled in price. They lie about pricing till you ready to pay then they tell you the price that is different than they stated earlier. The owner Cindy doesn't care she treats people like crap. The employees are rude and shouldn't be there. They hate their job. For a small town it's not going to make it.

Very clean restaurant and welcoming employees. They really take pride in the service they…read moreprovide.... Great sandwiches and great service=me returning. Thank you.