These people can't listen to a simple order, I ordered two double cheeseburgers and they heard two single cheeseburgers and gave me two of those burgers I didnt want. read more

So nice went twice! Visited twice in one day! The service was quick! I did a drive thru order 3 separate transaction and the staff made that a seamless experience. I truly enjoyed the new confetti dipped cones! One of only Crosby's drive thru which creates convenience. read more

I just got back home from DQ and Got the chicken strip basket a six piece and they only gave me like a large amount of fries. They gave me a not a big amount also I asked for two gravy and two ranches and they gave me a one of each and they weren't even listening and I'm so mad at them right now that I'm literally rage quitting so please fix this for your customers NOW ASAP!!!!!! read more

they charged me almost $4 for a large water... I don't know why a water would cost anything more then a dollar? read more

Dairy Queen Grill & Chill - The last item on the receipt is the large water we ordered and in the cup next to it is the large WATER that cost almost $4 - Ice Cream & Frozen Yogurt Near Me - Crosby, Minnesota

This place is usually busy. But the wait times pretty quick anyways. Food is usually pleasing. It is fast food, but above average. Be kind to the employees people, usually some young persons first job. New owner is very pleasant. Was working the window the first time I met. Would be 5 starts but DQ pricing.... Assuming that's a corporate issue. read more

The customer service is nonexistent. How it can take twenty minutes to serve two cars ahead of mine with three total items passed to the drivers in the drive through is explained by the attendant having her back to the window when sticking g out her hand to take payment and deliver the blizzard while flirting with her male co-worker. Very expensive overhead for such crappy service. Never again although I have a weekend home on the lake nearby. read more

Super friendly staff. I got unreasonably excited when I saw the added ziploc baggie with my utensils. I really appreciated it, probably best DQ experience I've had. If this place wasn't hours away from where I live I'd probably eat here every other day. read more

NEVER going here again after today. I ordered and the guy confirmed my order and it was right I got to the window and paid, didn't get a receipt because it's a waste and I shouldn't need one. the guy who took my order knowingly hands me the wrong blizzard and let's me go. I come back and ask if I can get the right one and because I don't have the receipt I can't just get a new one although I have this entire blizzard that's made wrong to prove it's not the right thing. so I fucking paid for another blizzard for it to be already melted and the employees to be rude as fuck about it. The employees at this dairy queen have gone downhill and have no people skills! read more

I was wanting to pick-up a Dairy Queen birthday cake for my mom's birthday. I was short on time and this location wasn't scheduled to open for another 45 minutes. As luck would have it the owners were there doing prep work and went above & beyond to let me come in and pick-out a ice cream cake that they personalized on the spot. They were very kind and professional and I cannot thank them enough for helping to make my mom's birthday very special. read more

Inconsistent. Sometimes it's good but most of the time you get cold food and half way done blizzards (half way through it's just ice cream)

Ordered $5 lunch deal. Had to ask for my beverage. Had to ask for the sundae. Drove away and there were no fries.

I've been to Many DQs around this General area and in my opinion this has been the worst, i've only been to this place two times and out of the both times I've been here you'd think they would've at least done one right. The first time I went there I ordered a Smore's blizzard and all the toppings were at the top and the bottom was just plain ice cream, and just this time I went there for lunch and to my dismay when I ordered chicken strips with barbecue and ranch sauce The order came without any sauce and this was no simple mistake because when they read off our they specifically stated that they had put barbecue and ranch in, now most days I would've just let this go but since they messed up my order last time too I just thought that I would let others know about this unsatisfying experience read more

With two adults and at least 2 teens one would think that the quality of what is served would be better...won't waste my money again! Blizzards are always mixed halfway; bottom is only ice cream! #MAJORFAIL read more

Took 10 minutes to get my banana split. Manager kept yelling at people in the back and no one was up ringing people up so they got a line and they just continued to yell at each other in back. So not impressed with this place. Owner should really have a talk with the managers. read more

Terrible service, always waiting forever in drive through. Blizzards are CONSTANTLY soupy and barely blended, or blended with WAY too much chocolate when they're not suppose to be. read more

There is significant room for improvement at this DQ location. There was a general sense of minor chaos and a lack of attention to detail during our visit resulting in a few errors with the order but primarily a sense of unease. A lot of these issues could be addressed with strong leadership, taking orders and preparing the food is a formulaic task that the staff is certainly capable of. It should be a management priority that staff is trained properly, cones should be consistently poured correctly and blizzards should be uniformly mixed. Focusing on these fundamentals as well as details such as customer service and ensuring to-go orders are complete with napkins and appropriate sauces will go a long way. It is also critical that, in addition to continually training staff, managers support their teams. Yelling at them and fostering an uncomfortable atmosphere is not pleasant for the customer and obviously is not an effective way to get the team to do their jobs well. Honestly three stars is pretty generous based on our experience but I did feel like the staff genuinely tried. This location has potential if managers/supervisors/franchisees lead by example and empower the employees to do their jobs well. That being said my very unsymmetrical dip cone was pretty delicious even if it took us a few miles to shake the weird energy. read more

If there was a no star I would do that! The lack of leadership and letting teens run your business it's no wonder why it is failing! I ordered a chix strip basket and only had maybe a dozen fries and no gravy, which I asked for and no toast. My daughter ordered a treat after dinner, a royal cheesecake blizzard and I couldn't use the kid 50 cent off cause it was a royal which I said was fine, but when you get in the car only to find out that it wasn't a royal, no strawberry filling. Really! And to hear a rumor that teen workers have been caught SPITTING in the cups, hence why they need adult supervision here! You want a business, then RUN it don't rely on kids! read more

Waited over 10 minutes! Had asked for extra chocolate and had to repeat it...and ended up with NO chocolate!! Husband ordered a chocolate extreme and it was vanilla with brownies! Also blizzards only mixed half way! Bottom half is only ice cream. Really disappointing!! read more