We have been going to this Dairy Queen since it opened. It was great the food was always good but the last few times we've been it's been really bad the food was cold the blizzards were runny like a malt and wasn't made right. The service is terrible and not enough workers working. We ask for no salt on the fries and they took already cooked fries and refried them to get the salt off of them so then they were tough I couldn't eat mine. Another time all the food was cold I couldn't even eat mine. The floors are filthy the tables are half ass cleaned. I keep on thinking that the owner will pay more to get better employees but I guess not. I won't be going back after today's food was awful read more

I ordered a #6 and was very impressed. The burger and fries were, hot, fresh, and tasty. The establishment was clean and staff friendly and attentive. The ice cream was a disappointment. The formula seemed off. It didn't taste right, texture, and consistency was not right. I recommend an honest analysis of the ice cream by the ownership and comparison with other stores. If this gets corrected.. this store would be dynamite. I hope this critique isn't taken in a negative way because overall the experience was positive. Just need to tweak the ice cream. read more

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Staff rude, been here a couple times and order was wrong both times, lobby and bathroom a disaster.

Their customer service is TERRIBLE. The workers act like they cant comprehend simple English.

So it looks like this place is getting all kinds of bad reviews but all I can say is wow on the service and the product. The ladies at the drive thru window were personable and funny and my blizzard was full of Reese's peanut butter cups. The whole experience was fabulous and my dog got to use the nice grassy area. I would definitely stop here again. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Denham Springs, Louisiana

Fast service and friendly staff. I would come back. Clean eating area. Lots of room for my family.

Are you guys serious..... the core of the lettuce on my burger..... better off putting nothing. This is ridiculous..... the core of a lettuce head. In times likes these. Working my butt off and just want a nice meal. I know everyone isn't perfect but this is a frickin joke. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Denham Springs, Louisiana

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Wow I haven't eaten at DQ in quite sometime. I now know why. What a shit hole this place in. Bathroom dirty, employees disinterested and the burger was the worst I have had in I don't know how long. Save your stomach go anyplace else. read more

Had the new Backyard Bacon Ranch burger....not sure if its just me but the thing is nasty... something about the meat just tastes off to me. Also... I ordered onion rings and they to had a weird after taste...thinking somethings maybe going on with the grease over there.... was not impressed... sorry! read more

NOPE, NOPE and Never again! The prices on the order menu didn't reflect the same as what the lady was ringing up. The food was soaked with oil. The few bites I took tasted like old grease. Couldn't eat anymore. Felt ill afterwards and the lady who we think might have been a manager was very rude to my Husband. Cold fries and apparently they had an ice shortage because our medium size drink barely had 1/4cup of ice in it. read more

Ac not working it's hot dining in. Eating inside but there's flies which are gross. We had to swat flies . I dropped yes oh he dropped a hotdog. Actually a fly landed on it. Food is good tho read more

Dairy Queen Grill & Chill - Chili dog w onions - Fast Food Near Me - Denham Springs, Louisiana

I love DQ but service at this store is bad. Very unorganized and no leadership in sight. It's like the crew is just winging it. Often see customers leave before they even place their order. I use the app to order but even then they are slow. Store always looks unkept and dirty. read more

My husband is a big Dairy Queen fan- he had a Choco brownie extreme blizzard and I had a peanut butter milkshake- wonderful and the service was outstanding read more

i see a few bad reviews here. Perhaps we just hit it at the right time. Service was quick, efficient. Friendly staff. My Butterfinger Blizzard was delicious and my hubby's Chocolate covered cone was perfect! We will drive the extra few miles to this Dairy Queen location. read more

Everything has been perfect each time I've gone. Staff is really sweet and efficient.

Royally Pissed! Had been craving a Blizzard for months but put it off. Finally said this was the day. My 8 year old had never had one. So a perfect day for it! I ordered a small blizzard with Reese's. I ordered my daughter a small with cookie dough. It sucked. Both Of them! Waited in the drive thru lane for ever and then it was like they put all ice cream and what ever was left in the bottom of the container the remnants Reese's and cookie dough so they didn't have to get a new bag. So little Reese's AND cookie dough. If you can't make a decent blizzard you can't make anything right. I won't go back. What a complete let down! read more

Food was very disappointing and I couldn't remain in the bathroom because it smelt so bad. It wasn't from other people either. It smelled of something else that was offensive to my sensibilities. read more

Hamburger was horrible , Cheese was not Melted and Bun Stale. Do I have to say anymore

It's really sad that I love just around the corner from this establishment and I consistently have trouble when I visit this establishment. From dirty conditions, staff running through the restaurant annoying customers, playing questionable shows on their television, orders taking forever to get, and employees being given medication over the counter and taking back to where food is being prepared....I've complained to management, written reviews, given feedback on my receipts. Obviously management doesn't care about my complaints. Thankfully we will be getting Mostar fast food options on our Juban Exit soon. Dairy Queen is currently our only option and is why I keep going back...I will just have to get my blizzards at another Dairy Queen. I'm done with this establishment. read more

My blizzard was great. I almost made it 4 stars because I didn't appreciate the lady at the window punking me by acting like she was gonna dump out my blizzard. Honestly who does that. I just about fell out of my car window trying to grab it before it fell. I'm not sure why she looked so surprised when she was the one who did what she did. The police were nice though and not too rough. Jk. read more

It's good, sometimes, but very rarely. The newer people working there are honestly quite terrible. Foods usually cold.

AWFUL customer service here. Ordered inside and Waited for about 30 minutes for two small blizzards . The employees had no idea what was going on and were very unprofessional. They were so slow and flustered it was painful to watch. They would stop and talk to each other about things that didn't pertain to work at all . Some of the worst service I've ever seen. read more

If I could give this place no stars I would! WORST CUSTOMER SERVICE AROUND. They don't care about the money your spending. They don't care that you pay their paycheck. They just want you out of the line. If you want horrible service, messy food, and incorrect order, PERFECT place to go. Will not come back. Also, THANK U FOR NOT PUTTING RANCH AFTER I ASKED FOUR TIMES. I am now eating hard, dry fries. You suck dairy queen. read more

Bug in my food! Staff refunded my order, and offered to remake the food. I respectfully declined!

There wasn't toast on the chicken basket, the six piece steak basket only had 4 pieces both with minimal amount of fries, they forgot my son's milkshake even after a second reminder. Terrible service!!! read more

Went to get a late night meal expecting my food to be hot and fresh and of course it was trash. I work too hard for my money for merchants to serve me cold food. Do better ! Who likes cold food?? read more

The food is good. The service is nice. The reliability is horrible! Every. Single. Time. Our food is incomplete. They forget at least one thing every time we go. I finally decided not to go anymore a while back. Tonight we went through the drive through and ordered. They had to flag us down to give us the blizzard. STILL, when we got home, we were missing the extra order of fries. This is ridiculous!!! I have even talked to management twice about these issues and apparently nothing is being done. When you have three children under the age of five to load up all by yourself, all to have to load them up all over again to get the food DQ forgot....... makes for a VERY unhappy mama..... read more

terrible customer service, the manager was extremely rude, called earlier to ask a question and there was even an employee that was my age, manager didn't even think twice read more

This was the worst food in the world the people there think stuff is so funny they acted slow like they don't know common sense and it stank so bad like I was about to throw it in there face and the paper was so messy they where also so dirty! read more

My first time coming to this location. However since March 6th is national oreo day and DQ offered half off oreo blizzards, I couldn't resist. I ordered through drive thru. Decided to purchase a mini Oreo blizzard. Upon arriving to the window I was a little turned off that the drive thru opetaror had her back to me. Especially since they were busy. However she had her back towards me and was talking to her crew members for what it felt like forever until finally one of them pointed over to show her I was waiting. I was getting annoyed because it's not like my blizzard wasn't ready. It was I fact sitting right on the counter. Well anyways she took my money and did the little flip over thing to show how the ice cream doesn't fall, yeah whatever. Although it was good the presentation of it could've been better because6 there was ice cream hanging over that was being to melt. Nonethless I might give them another shot in the near future. Just no time soon that's for sure. read more

Went by there July 27th ordered my food and got the make it later option for our blizzards. Finished food and told the nice guy at the register. We were ready for our blizzards. He had trouble with the staff getting them to make our order. We waited like 30-45 mins to get our blizzards made. When I asked for a refund for the blizzards not to worry about it all of a sudden they popped up. The lady in the back was very rude and had an attitude with me talking about it says make it later so we made it later . I pointed out that it shouldn't have taken almost an hour to get our paid product. We took our blizzards and left. Blizzards had been sitting up long enough to melt enough that we had to pour some out because it was over flowing and getting all over everything. I'm very displeased with this Dairy Queen. We will not be going back. read more

Fast and great service as expected. Our Blizzards were made exactly as requested. Speed of service was appropriate for the time of day. Team was happy and as helpful as always. read more

I stop here quite a bit to satisfy my sweet tooth cravings. The Reese cup blizzard with extra peanut butter sauce is absolutely out of this world. The food is not bad, it's typical fried/fast food. I like the fish sandwich a lot. The burgers taste good comparable to sonic. All in all its a good place to eat a good meal.... But why waste your time with the meal, skip right to desert and enjoy !!! read more

i asked for no meat on my salad and i got bacon on it. they always forget to bring out your blizzards and costumer service is lacking. i would suggest going to a different location or another restaurant in general read more

I'm here at the drive through and have been waiting for nearly 30 minutes. I finally get my food and it's all wrong so now I'm waiting again and they won't do anything with out the receipt. Now they forgot the fries read more

The burgers were pretty good as were the fries. We could have used another soft drink but I was afraid to get up and walk to the drink area. Why? Because the entire tile floor was soaking wet. The employee was finishing mopping when we were ordering. My husband almost slipped down and I felt like I was on a skating rink from the restroom to our table. It was a HUGE safety hazard and why the manager allowed this with customers inside I have no clue. It was ridiculous. When I see such little concern for the safety of the patrons, it makes me feel as though there may be a lack of good judgement in other areas as well. I don't think I'll be back. read more