The food was amazing, love the remodel!customer Service was on point and welcoming. Done in no time and tasted great. 4/5 I recommend read more

Dairy Queen Grill & Chill - Medium strawberry shake - Fast Food Near Me - Holton, Kansas

Waited about 30 minutes for our food while others who ordered after us had their food first. No sense of hurry from staff. Restaurant smelled like sewage. Horrible service. read more

Honestly, don't bother placing a mobile order. You still have to wait in line and when they give you your ice cream thats been sitting in the freezer the whole time you've been waiting, it's got a spoon shoved so far in it that it's like you're pulling excalibur from the stone to get it out. This is a bit of a longer review, but I had 45 minutes after the recommended show up time of waiting in line for the 2 shakes we ordered on a mobile order to write it. Hope this helps to save you time read more

Great food and everyone was so friendly and helpful. Much better than typical fast food.

if you're in a hurry don't even bother going here. waiting for 45 minutes in the drive thru for 2 blizzards. 45 minutes!! staff is extremely slow and should consider some speed training. called fast food for a reason. read more

The food I experienced here was exactly the same as other locations, but unfortunately the service wasn't great. Our group of 6 came in and all ordered up front except for me as I had a coupon I could use through the app. I put this in and wait until a few minutes after it was supposed to be ready for me in the freezer, and it was still not there. I then went back to the front to ask about my order, and they explained bluntly that they were out of strawberries for my shake, and large cups for my large blizzard. That was all they said--no recommendation of my options from there. So I asked for a different flavor of shake, and a blizzard in small and medium. They agreed to this and offered two different flavors for the blizzards which was nice. At the end of the day I was happy with my order as I had an extra item, but the staff was not very friendly (although not rude) and did not offer solutions or even apologize once for my 15 minute wait for nothing. I would come here again but I will never order on the DQ app again as it seems once an order comes through there is no way to communicate with the customer if anything in the store is missing for their order. read more

Dairy Queen Grill & Chill - Oreo blizzard - Fast Food Near Me - Holton, Kansas

Bad Service! We ordered 2 milk shakes and we waited 20 minutes. We watched an employee walked to counter with customer waiting, she never said a word, like, may I take your order, not a word. My husband's strawberry milkshake had big chunks of strawberries. read more

FOOD WAS TERRIBLE there are flies everywhere and people wearing shorts kitchen looks disgusting and tables are dirty

I've been here a few times in the last month. Using the drive through the wait is ridiculously long, my ice cream is usually melted pretty good when received. This is certainly the worst DQ location I have ever been to. read more

Worst Dairy Queen ever!! Had to wait over 20 minutes to even be asked if we've been helped. Then once they took our order it took another 20 minutes to get ours. Multiple other people came in and took forever to get helped. The bathroom was out of paper towels and toilet paper. The place overall was unorganized. There were many workers but only 2 were doing something. Once we got our ice cream it was very melted. Just overall a bad experience!! read more

2nd Stop within a week at Holton DQ and told they didn't have ice cream. What ice cream place doesn't have ice cream?! Sooooooo disappointing. Heading to the new Fairview A&W. And people wonder why small town businesses go out of business. You can't blame this one on Walmart. smh read more

My reviews are usually thorough and detailed but this place did such a horrible job with a simple caramel moo latte and had the audacity to charge me $4.75 for it, So they don't deserve my words. read more

The onion rings were outstanding. The sandwiches were standard burgers and consistent. The place was packed though, so Holtonians must really love Dairy Queen. It was nice to see a DQ going strong and we enjoyed our meal here. read more

I have, usually, found DQs to be expensive, BUT this one is well worth the price. The person taking our order was pleasant and receptive to our needs. The food came in a good time considering that it was dinner [Noon] time and the portions were a decent size. The restaurant was clean and the OVERALL experience was worth the time and price. If you want a good meal and experience - STOP HERE! read more

If you know me, then you know that my favorite soft serve comes from DQ. My fellow DQ fans also know how few and far between these restaurants have become in NE KS. Love that this one is right on the way to our great state's capital, Topeka. The Orange Julius line of drinks is also served here. I love the pina colada, but the traditional orange one I ordered on my last trip tasted like powder. (Perhaps the person who made it needed more experience!?) DQ now offers fried cheese curds. Seriously, how can you top fried cheese curds? You can't in my book. I'm officially addicted, so it's a good thing the nearest DQ for me is a 40 minute drive. The staff is friendly, and offers pretty quick service. A lot of them are local high schoolers, who have lived close enough to farms to know what work is and have more brains than most teenagers. Also, the rest rooms are kept clean! It's a rarity in most fast food places. read more

I've been coming to this Dairy Queen since I first moved to town and I've never been disappointed. The food is always great. The cook time might take a little longer than expected but it's okay because they're always busy. Dairy Queen is the go to. You'll never be unsatisfied. read more

Stopping here after a baseball game was not a good choice. We used the drive thru to make our order First of all this DQ desperately needs a new drive thru speaker box. Our order was fairly simple we thought. But unfortunately I guess not ... We ordered one mushroom Swiss burger, one cheeseburger with catsup onion pickle and one chili cheese dog, we also ordered two Old Fashion Strawberry Soda's which they had no idea what this was and after we told them they said we don't make those here. So we ended up with 3 Pepsi products. The wait time was excessive as we waited at the window waiting to pay and watching 3 workers crowed into this very small work space trying to get orders together ... But we finally paid our order a total of $14.77 and was given our food and drinks and were on our way out of town. Well the drinks were good I guess I should say... And our granddaughter said her chili cheese dog was good. As far as the burgers .... Well the cheeseburger with catsup pickle onion turned out to be a cheeseburger covered in mustard and onions ... And the Mushroom Swiss burger did have mushrooms n Swiss but tasted pretty nasty .... Soooo the burgers went in the trash one with a couple bites out of it and one untouched ....so lesson learned next game we go to Holton ... drive on by or just order Pepsi products and chili cheese dogs... Maybe an ice cream cone ... Just no Old Fashion Sodas... And perhaps management should come to St Joe or any other DQ and get lessons on how to make them and then go back and train their staff ... read more