3 customers in line and 1 staff member. Staff member (young girl, 5'2", dark hair and glasses)…read morewaited on customers in front of me and completed order of two items. She wore plastic gloves and completed the order accepting cash with her gloves on and then returned cash change while still wearing her gloves. She then scratched her face and pushed up her eyeglasses with her gloves still on then picked up the metal ice cream implements with the same gloves on and asked me what I'd like. I politely asked her to wash her hands and change her gloves. "Could you please wash your hands and change your gloves?" She replied, "I didn't do anything. I don't need to." Again, politely I replied, "But you handled money and scratched your face." Her reply, "Yeah, but I didn't do anything." My reply, "You touched money and your face." Her reply, "I didn't do anything, but fine, I'll go wash my hands." She walked into the back and I decided that I didn't want to risk her understanding of safe food handling, so I turned to leave the store. Grand Island is Nebraska's hot spot for COVID-19 and has been in the nation's top percentage for the pandemic. No one in the store had on a mask. There were no instructions or social distancing signs or measures. Shame on you and your franchisee for not adequately equipping your young inexperienced staff. As our community wrestles with emotions, opinions and prejudices surrounding this unprecedented health crisis, responsible business leaders must rise to the occasion to vision forward and protect their staff and their patrons as intensely as they protect their pocket book.

Very disappointed in this Cold Stone. We waited for over 5 minutes when we were the only ones in…read morethe store. The area where they mix ice cream was so dirty and he placed ours right on top. My vanilla had chocolate cookies, strawberry sauce and whatever else it picked up from the board that it wasn't supposed to mixed in. It was so gross. The marshmallows were completely stale. Both of us also got cotton candy flavor and it was flavored with coffee. I don't know if it was made wrong or what, but the ice cream was ruined. We will not return to this location.

Nothing against Baskin Robbins…read more But the gas station they are in. Had the carwash closed on a weekend. 45* day. I got gas on company card. Wanted money put back on card. The manager nor staff could do it. Said their equipment was too old to debit back to my fleet card. Bullshit. You can run the cards it can be reversed. So I had to commit fraud/ theft since computers got the best of the staff. Seriously unbelievable considering the traffic at this gas station. Watch your cards folks, next it'll be they aren't liable for fraud from this location since " our equipment isn't that fancy".

Everytime time my Daughter and I have Daddy-Daughter day, this is where we start. We both love the…read moredifferent flavors of ice cream, and they will let you sample them if you are not sure what they taste like. Baskin Robbins has a small dining area that you can sit in while you enjoy your ice cream, and I think thats where we have some of our best conversations ever. The staff is really friendly and eager to help you with the tough decisions of deciding what you want. It's a must stop location for us now.

Every time I come here the staff is always friendly and accommodating. The food is always fresh and…read moremade to order. The fries and onion rings are always fresh and hot because they just came from the fryer.

I decided to stop and have a hamburger at Freddy's in Grand Island. Parking was not an issue even…read morethough the drive-thru was being heavily used. Once I approached the counter, the young lady wearing the car lane headset said she would be right back. I waited for 2 minutes and finally the manager came by and apologized for the wait and took my order. She even took off 10% for the wait which was very unexpected. I like their melt on rye bread with onion rings. The tables were well-cleaned from previous eaters and I could tell they were 1-2 staff members short. Overall, it was a decent experience even with the issue of having to wait when I arrived.

I've been to this culver's a hand full of times, and the service is amazing every time, food is…read morevery good and tasty, would definitely recommend this location.

FOOD, SERVICE, and AMBIENCE of course! Friends greeting friends, catching up on old times. What…read morewent right and sometimes what went wrong. While enjoying the food, service, and ambience. Then the fine taste of the frozen custard flavor of the day!

Had the new "smash" cheeseburger and onion rings for lunch-- this is a tasty burger!! The rings…read morewere a bit over cooked and had been "stored" a while apparently, very hard breading!! I should have requested no pickle [not a fan of dills] -- but this juicy, tasty burger was vey filling!! Fast serice as always with Sonic-- at the drive -in, not the drive thru-- I stayed to enjoy my meal with some music on the radio-- drive -in style!!

Fast, super friendly. The really nice worker offered my dog a doggy ice cream treat on a hot day…read morewhich was great!