Door dash service is terrible . Ordered at 7:30 or 8 pm was informed they were looking for a dash driver . 9:30 tried to change it to a pick up order and I could not . Finally called the store , was told they were open until 10pm. Drive there then found out the grill closes at 9pm. I had already paid for the order . I could not get my food but I could get an ice cream. The order still read "trying to find a dasher but we are confident your order will be delivered on time . 9:45 pm to 10:01 pm. " . I went to McDonald's . They are open until midnight . Really open , not just pop or condiments. My door dash was finally canceled at 10:30 pm by door dash. I could not cancel it on their app. Over priced DQ is no longer on my go to list at all . read more

My wife and I are traveling back to Kansas after seeing our son and daughter in law in the twin cities. We stopped at Story City thinking e would hit McDonalds but saw the DQ restaurant and said let's do that for a change. It was delightful. Service was excellent with minimal staff and they greeted us warmly. Our meals were quickly made to order and hot and fresh. And when I asked for a large chocolate dipped cone...I got a large cone! You never know sometimes. Highly recommended! read more

Lady taking orders at the drive through was rude. You could tell she hates her job the moment she speaks. Told her at the window that I could barely hear her due to the very poor speakers. She replied in a very rude way that they know and could do nothing about it and continued to be rude. The gentleman that ended up handing us our order was very kind so I'll give the place two stars. read more

This is NOT a DQ franchise. The chicken strip basket is minced meat, cheap chicken strips. NOT the quality of the all white meat strips of DQ. Disappointed is an understatement read more

Dairy Queen Store - Fast Food Near Me - Story City, Iowa

Amazing kind staff, clean store, fresh hot food cooked to order. Served in a timely manner.

This was a lunch stop in Story City, IA. Several choices were available for food but this older style DQ caught my eye. The menu was slightly different than other DQs visited. The decor was definitely late 80s and the restroom was very clean. Food was delivered to the table instead of waiting for your number to be called. You could tell the food was prepared fresh and wasn't sitting under a heat lamp. Fries and onion rings were hot and crisp. I was really impressed with the service and food. read more

Dairy Queen Store - a view of the outside of the restaurant - Fast Food Near Me - Story City, Iowa

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I would give zero stars if possible . My family and I were traveling through and needed a place to stop by and pick up some food for our two hour drive . As soon as we walked in , everyone (including employees) stared at us. The red head working at the register was EXTREMELY rude . You could feel the tension when you walk up to her to order . She did not greet us , instead she stared at us until we began to list our order. You could instantly recognize that she is RACIST. She was not treating other customers the way she was treating us . Please Educate yourself and stop being so ignorant and realize white people aren't the only ones on this land. Sorry to break it to you buddy but you won't get far in life with that mentality + being a racist snob. read more

Gayle and I made it a point to stop by a Dairy Queen almost every day during our recent vacation back in Iowa and Minnesota. On Sunday, we were coming back from Minneapolis and with only a short distance left to Ames, Gayle saw the DQ sign and suggested that we exit the freeway and drive through. Gayle had her usual small cone dipped in chocolate, while my son had a butterscotch sundae, and had a small plain cone. We did the drive-thru and service was fast and friendly After that, our merry band returned to Ames by going through Story City to US 69, past Ada Hayden Park and then home. read more

Dairy Queen? More like Molasses Queen. This place has very friendly employees, but when we came in we had to wait ten minutes just to place our orders. The food was hot, but took twenty minutes to come to our table. read more

I am a huge fan of DQ's. I always try to make point to stop at them in smaller towns in lieu of visiting McDonald's or BK. This DQ however, breaks with the tradition I have come to expect from DQ/Brazier. I am sure this is attributable to the individually owned and operated nature of DQ franchises. I had left a poor review of this location after several disappointing visits. I wanted to make sure that all of the Yelp readers know that I have seen a marked improvement here over the last 6 months. The food quality is much improved and the help is attentive and fast. When I get a hankering for a burger here, I will put this DQ on the top of the list. Kudos to DQ and this stores to getting this store turned around. It was one of the worst and now it is what I have come to expect when I visit a DQ/Brazier. Thanks. read more

Employees goofing off. Took over 20 minutes to get our food. Had to go ask about our food. They forgot to start our order. Highly DO NOT recommend!!!! read more

In my life, which has been long and well travelled, I didn't think it was possible to find a DQ which should be shuttered. I have now! This is the most pathetic excuse for a location serving ice cream and desserts! First off the interior of the restaurant is scary and pathetic. I think they last remodeled when the Brady Bunch was a hit on tv in the '70's. When I ordered 2 ice cream treats, the amount at the register came up about $2.50 more than the correct amount. The kid (and I mean kid, since I don't think he had high school math yet), told me the register is always right and that's the amount. When I tried to work the numbers backward for him, he just kept saying this is what the machine states...and I thought Iowa was one of those good school states. read more

Place was filthy. Garbage overflowing, bathroom sink dirty, employees somewhat indifferent . Never go back.

Drive thru service is terrible the last two times I've been here I've waited in line for 10-20 minutes and than my ice cream is melted.

This is a great DQ!! Very clean, friendly staff and not to mention one of the BEST burgers from an on-the-go restaurant I have ever had.

This place has changed owners and you can already tell the difference. Employees are friendlier, the place is cleaner, and best of all it's faster! If I were you, I'd give it another try. read more

We stopped here on our way to Ames on a Saturday around lunch time. This was one of the best Dairy Queen's we have been to.

A quarter pound of... mayonnaise?! My 1/4 lb bacon cheeseburger did not have 1/4 lb of meat on it. The mayo-and-ketchup mixture looked like bloody pus oozing out the entire circumference. Their chicken sandwich had lots of mayo too. Stick with the ice cream! read more

Failed in every respect. Not friendly. Our order took incredibly long. They brought out our dilly bars before our meals. Our drinks were filled to the brim with ice and barely any soda. No extra katchup or mustard, which we requested, and no napkins. Next time we'll drive by instead of driving through. read more