The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

honestly feel like I got scammed. They sell plants that are already dying instead of throwing them…read moreaway. The cashier even told me they put 30% off on them because they "weren't doing well," so they clearly knew the condition they were in. All of my plants died within 5 days, and when I talked to the manager, I was basically told that once you pay, they're yours. Those plants are goners that look okay used to get people's money! If you don't know much about plants, don't waste your money here. You'll end up with no plants anyway. Save yourself the time, the effort, and the money. I bought plants from Nursery Barn around the same time, and they're still healthy and blooming. I'd rather drive a few extra miles than buy from this place again.

I made the 26 mile drive from Signal Mountain to Ooltewah Nursery this morning to discuss…read morepurchasing sod and I have nothing but praise for my experience. I walked in and was immediately greeted by Amelia at a front register. I expected her to pass me off to another employee but Amelia was able to answer all of my questions. Ten minutes, questions answered and my purchase was processed for pick up by my landscapers. Well worth the drive. Thank you, Amelia!

I called twice asking about an item in inventory. Each time they confirmed they had it at a price…read morejust shy of $300. I asked if they would text or email me a photo since it would be large so I would know how large of a truck I would need to rent and to drive all the way there. Each time they took my information and stated they would immediately. Neither time did they follow through. Horrible and dishonest customer service.

I have been going to this plant nursery for many years. They always have a great selection of…read moretrees, shrubs, perennials, annuals and house plants. I always find at least 1 plant I have to take home! Friendly sales and nursery staff.

A corner stone of the city with fantastic and friendly service. They always have wonderfully unique…read moreofferings. Even though we live in Atlanta we still drop in when visiting friends and family in Chattanooga. And on this trip we picked up a large 405 lbs.) water fountain. My wife had seen it the weekend before and then called midweek to purchase over the phone. Everyone was helpful and the whole process went smoothly.

Every spring this is my go to nursery. Beautiful begonias, amazing selection comparative pricing…read moreand quality beyond compare. The staff are knowledgeable l, helpful and attentive. How much do I love this place. Well I travel 60+ miles to get there.

The Backyard Nursey in Chattanooga really came to my rescue. My husband and I were having a fence…read moreinstalled and before the fence could be installed, we needed a load of topsoil delivered and quickly graded. The entire fence project happened sooner than we ever expected. We worked with Taylor and he was fantastic. One day after talking to him, he had the top soil delivered to our house and then came that weekend to grade it for us as well. I really have to say this was amazing customer service. Other local companies said it would take over a week to have this completed, but Taylor was able to resolve our issue quickly and at a fair cost. We really appreciate Taylor and his team. We will continue to shop and use the Backyard Nursey in the future.

I could not be more pleased with the performance of this team. I have been looking for someone to…read moreexecute my landscaping plan at a reasonable price for over a year. They sourced all of the materials and completed the project within a week of first contact. I am so glad I found them. I feel that my money was well spent, and I can rarely say that these days when everything is so expensive.

I called Urban Horticulture Supply after finding them on Down to Earth's website (Down to Earth…read moreprovides organic fertilizers for your every need). I spoke with Rob on the phone on Friday & dropped in on Saturday to pick up fruit tree food. Rob was so friendly & helpful on the phone, asking me about my needs. In response to his helpful & friendly interaction on the phone, I asked about some other issues (Japanese beetles & pruning) that I was imminently facing (the beetles will be coming in June). Rob (is amazing) & Allison (another in house genius at UHS) have completely won me over. They are kindred souls who freely share their knowledge but do not hesitate to smile & tap out when you tread on ground that they have not worked. I love people that are willing to say, "I don't have experience in that area." I picked up some other items that I didn't know I needed when I dropped in. I love small businesses & I love good & kind people. Urban Horticulture Supply is my new go-to place for the best information & products & a happiness recharge. Their seeds & seedlings are priced well & I am confident that they will bring a fantastic harvest!

I absolutely recommend Fox & Fern Botanical Styling for all…read morefloral needs. We have ordered flowers from this shop several times. On each occasion the staff is kind, attentive and the arrangements turn out better than expected:)

I always get great service and flowers from Fox & Fern. Definitely my go to shop for flowers!read more

Love this place, I get my dogs food here every month. 50lb bags. So I'm sure my dogs won't run out…read moreof food

This is a great place for all of your farm supplies. They have a knowledgeable staff, and they know…read moretheir regulars.