Stopped in on a whim after spotting this place set back from the road. I'm not from Soddy so…read moreperhaps I'm just not well informed, but didn't know this place existed. What a great hardware store! Like Tractor Supply but with more departments and a true family store feel to it. Great employees, friendly faces, and so much

We have done several jobs in Soddy Daisy. We make it a point to stop at Floyds Hardware before we…read morestart our job. We travel from cookeville installing and repairing garage doors and operators. Floyd Hardware is always a pleasure and we enjoy the stop each time. We are proud supporters. THank you , Brandie Jones, My Garage Door Company

Northern tool co is located just off I 75 at exit number 7. This is another store I would have…read morenever known was here if it wasn't for Yelp. It is in a newer up to date building. I think it more of a men's store in respect to someone who likes to do it your self. Some of items they have are; tillers, pressure washers, trailers, shredders, lawn mowers, industrial fans, work boots, shovels, tool boxes,hoses, tillers, and replacement engines. I also saw some small cultivators in here.

This location is located at the Bonnie Oak exit of I-75 across from the City Cafe, making it a…read moreconvenient stop for the "in a hurry" needs that crop up during a work day. When an employee drops the only 3/4-inch drive 2.5" inch socket on the job-site into an 8' chilled water holding tank, and you've gotta finish maintenance within the hour, Northern is there! Northern is large enough for a decent inventory, yet small enough to navigate without a GPS. They've got the basics, covering maintenance items for gasoline engines, trailer supplies, pneumatic tools and accessories, basic PEP, and seasonal items, such as tillers and wood stoves or inserts. I do HATE that the Bargain Bin extends the length of the rear of the center isles, forcing a walk-around, should one forget and try to access the rear of the store from certain areas. The tool section is a 'plus'. Same for trailer needs and accessories. (Balls, lifts, lights, tires, wheels). Need a sidewalk attachment for your pressure sprayer? You'll find it here. The staff are helpful, yet non-obtrusive; a plus if one happens to be mentally working out the logistics of a particular task. Parking is ample, be ye towing a trailer, or driving the family steed! If you need a non-specialty tool or part, and live (or work) nearby, give Northern Tool a try.

Late review that was lost in my edits from 2020. I…read morepurchased kitchen cabinets from home Depot and today I tried to return the pieces of extra trim that were not used. Since I purchase these through a contractor I did not have a receipt nor did I have any knowledge of which home Depot they were ordered from, however I did have an order number from home Depot. I went to my nearest home Depot , Northgate, which is 20 minutes away from my home only to be told that I could not return the five pieces of trim because they were not ordered from that specific home Depot and asked me to drive about 45 minutes to a home Depot that is out of my way. I asked to speak to a manager to see if there was any way that he can make an exception because I just drove 20 minutes and did not want to drive another 45 minutes to a home Depot out of of the way. I asked to speak to a manager however the customer service was hesitant to call them. The assistant manager Noah came after a few minutes I explained my situation and gave him my order number. he said that he found the order but could not refund my money because it was not purchased at that specific store. I don't understand how home Depot could pride themselves on customer service when they are refusing to refund something that was purchased from their company and then asking their customers to go out of their way and spend more time and money during the pandemic. I purchased from HD because of the fair prices and customer service, but on this day I was disappointed to say the least. I have met the store manager before this incident and I believe he would have made an exception in this case not only because it's the right thing to do but because I believe he would have remembered me when I advise him of one of his employees spitting on the exit floor of the store exit threshold while the employee was counting the people exiting next to the line of people waiting to enter. I haven't had an issue with this location since this incident and continue to visit.

Recently went in the order a screen door. Sam was very helpful, professional, and personal. .read more

I stopped in looking for supplies for a weekend project and was pleasantly surprised by how helpful…read morethe staff was. An associate took the time to answer my questions and even walked me to the aisle instead of just pointing me in the right direction. The store was clean, well organized, and had everything I needed. Great customer service.

Great service and a very friendly atmosphere. Prices are comparable to the big box stores but you…read moreactually get help from knowledgeable staff!

Stopped in to see the new store. I just needed 4 small stainless steel washers and wanted to see…read morewhat type of selection they had. Staff was exceptionally pleasant and very personable. When the heard what I needed they walked be to the aisle and pointed them out, then bagged and labeled my small purchase for me. When the gentleman heard it was my first visit he invited me to look around and left me alone to browse without being bothered. I'm impressed with the selection of things here, better in some departments than even what you will find at a big box store. The prices are competitive with ACE and so much worth not going near Gunbarrel! Checking out they offered me a glass of iced tea and bag of popcorn. Very impressed with the staff, the store, and the service. Highly recommended and definitely is one of my new go-to-first places.

Love coming here. Personal service you get as soon as you arrive in the door. They've got…read moreeverything you can possibly need.

If you're looking for a hardware store that is what a hardware store should be, this is the place…read morefor you. All of the staff have worked there for years and are very knowledgeable and friendly. They have lots of hardware items, but off they don't have the item you're looking for, they will tell you which of their competitors carries it. I feel that they really care about me like helping a good friend, and will definitely be back.

From the owner: Beaty Feed & Hardware was started in 1936 as a feed store. Beaty Hardware has changed from a one…read moreroom feed store to a full line hardware store emphasizing commercial sales. Yet, even today, lawn and garden, as well as specialty feeds are an important part of our business and don’t forget The Collector's Corner.

Lowe's must think their customers are bodybuilders or robots. I had to wrestle 14 bags of 50lb sand…read moreonto a cart, push it across the parking lot, and then somehow load it into my truck--all by myself. Not a single employee offered help. The cart wobbled like it was about to implode the whole time. If your idea of customer service is "good luck, human," congratulations, Lowe's--you nailed it

The person at customer service was extremely rude when she answered the phone and then immediately…read morehung up when she told me to hold for a moment. I called the appliance center at least three times on a 12 hr period... it just rang and rang and rang. No one ever answered, but that was preferable to having to deal with that rude customer service person. Very gruff. Staff should be trained better. Beautiful selection in the garden center and the store is generally neat and clean and has some great products. Some of the employees, especially some of the older ones, are extremely friendly and helpful.

Employees are always available and helpful! The new store is awesome with tons of selections. We…read morelove their plants!

Nice and helpful and very clean store and nice ppl to help you find what you need and a a double…read morebonus they have free popcorn and it's delicious

Greeted but the employee became a know it all. From gender bashing to rudeness. We were literally…read moreset back on our heels. Maybe she was having an off day but we will not be back to this Ace. We will drive over the mountain to the other one. Maybe the employees are less aggressive and won't attempt to explain how we should do things her way. Offensive demeanor and totally out of line. Good luck Ace if you continue to hire rude and aggressive employees. We will probably make a complaint to the owner as well. They did not have what we needed and the value was more than we wanted to pay on top of an employee completely out of line.

One of the smaller Ace's I've been to. Staff is always nice and the store seems to be clean and…read moreeasy to find items. They don't have the best selection of specialty items, so if you're looking for esthetic home pieces to buy while picking up bird food or screws, plan to go elsewhere.

They have horrible customer service at the hixson, tn store and horrible management to let…read moreemployees get away with yelling at customers because they didn't know what tool the people wanted. See below: How ugly can people be....me and mom went by harbor freight in hixson this morning for an item..we needed help with what we were getting....clerk named Anna was so rude even when I told her my mom had just lost her son and me my brother....she was screaming because when she didn't know about the product and I said I thought that would have sent a man because it was something a man would know about, she started screaming at us even when I told her about our loss and told us we could just leave the store......"

I showed up at the store on a Thursday evening 5 minutes before they close at 8:00pm and the…read moreoutside doors were locked but the inside doors were open and all the lights were on. No employees were visible inside. I knocked and called but no one answered. I just needed one item, very disappointed.