Zoey was professional, courteous and (most importantly of all) kind and understanding. She helped…read moreus through the loss of our sweet boy, Gulliver, and was incredibly knowledgeable, guiding us through the process every step of the way. I will DEFINITELY be back!

We had our beloved cat cremated here. They were considerate and respectful of our grief. Drop off…read morewas very straightforward, and again, the young man who received our cat was kind and patient. They could work on responding a little bit faster to emails, but when they do, they are very helpful and provided us with the information we needed. We had asked for a small box with a brass plaque for the ashes of our cat. The box was lovely as was the plaque. Everything was done with kindness and attention to detail. These are good people, and you can trust them.

It's really hard to tell when your four-legged, furry friend is in need of some medical attention…read more My cat had been acting a bit off for a few days and it took me a while to catch onto the signs. I wish I would have caught it sooner for me to bypass some unneeded emotional damage. Once I finally did pick up on the signs I immediately looked for a nearby vet. But on a Sunday, there aren't many open. My choices were two emergency vets that were equal distances away. As you can see, I chose this one. On my way here, I was all in my emotions and almost bypassed the building. Luckily for me, I caught it at the last minute and whipped around. When I went in there was no hesitation about being seen. They are a digital establishment. Scan the QR code, fill in your information, and wait to be seen. I sat in the waiting room for what felt like an eternity, but we all feel that way in a time of need. Finally a vet tech came to see me and ask what was going on. I started to talk and only broke down instead. I was escorted in a room and they took my cat for a set of vitals. I was at that point where I thought she was attempting to cross that rainbow bridge. Instead, after the vitals and some talking to the vet, it was decided as to what was going on. I also want to thank them for being upfront with information. I was informed that they already know what it is and a course of treatment or I could spend a lot more money to do tests and come to the same conclusion. After a good cry I came to my senses and went with their suggested treatment. This was an emotionally exhausting day. Made a bit better by a good team at this place. My cat, upon returning home, was very lethargic because of the antibiotic and pain medication given. She was out of sorts for a bit, but back to normal within the timeframe quoted by this team.

We took our sweet boy Duke for an emergency follow-up after visiting a different vet earlier in the…read moreweek. The staff at Dogs and Cats Emergency & Specialty were amazing from the moment we walked in. They were extremely thorough while showing such care and concern for Duke. They explained what was happening, were transparent about the cost, and gave an honest assessment of the prognosis for our baby. Dr. S explained our options and gave us time to process everything. She answered all our questions and reassured us that there was no right or wrong way to go. Ultimately, we made the heartbreaking decision to let Duke go and she supported it, agreeing it was the kindest choice given his age, prognosis, and his current state. When I asked her what she would do for her own fur baby given the circumstances, Dr. S was transparent and told us she would do the same. That gave us a small bit of comfort that we weren't rushing into it prematurely. Dr. S gave us referrals to a few vets who could come to our home to help us with Duke's final care. We chose Lap of Love Veterinary Hospice, who were equally wonderful during such a horrible time. We appreciate all of the staff at Dogs and Cats Emergency & Specialty, from the folks at the front desk to the nurses and doctors. There were small things that I appreciated... when they brought our baby to us, they put down a plush blanket so he could be comfortable and not laying directly on the floor. Also, right before we left, one of the nurses even came in to say goodbye to Duke and tell him he was a sweet boy. She loved on him and that small gesture will always stick with me. I thank everyone for showing such love and support during one of the most difficult times in my family's life. I would absolutely recommend Dogs and Cats Emergency & Specialty to anyone needing care for their fur baby.

The staff and Dr Moncur especially, took the time to explain everything that was going on with…read morePixie and what was needed. They were empathetic and caring from beginning to end. Even the doctor that was on duty the next morning was great. We were seen pretty fast even though there was a critical case ahead of us. There were no hidden fees and the final bill was a little less than they estimated. I highly recommend and can't thank the entire team enough for the care they gave Pixie

The care was very good. I was informed of what was wrong and given clear advice on what to do…read morebefore she could get in to see her regular vet. The Vet Tech was great as was the front desk staff. What I appreciated most is the efficiency and level of concern. I would definitely use Apex again.

I highly recommend Bearss Veterinary Care! It is always hard to say good bye to our fur babies! Dr…read more Bearss was so very kind and supportive when I needed him for my 16 year old Tillie.

From the owner: Offering compassionate in-home pet euthanasia which allows your cherished companion to pass…read morepeacefully in the comfort of their own environment, surrounded by love and family. At Bearss Veterinary Care, we understand the profound bond you share with your beloved pet and focus on providing a gentle and supportive experience during this difficult time. Trust us to help honor your pets' life with compassion and care. Servicing Frederick, Maryland and surrounding communities.

My 7 yr old Golden Retriever died on the way to the ER on Christmas and they use Agape for their…read morecremation. My vet clinic I work at also uses them so I know they do a good job but the experience for my own pet made me appreciate them much more. The urn is gorgeous as I knew it would be but as someone who has to make paw prints all the time the paw print they made is top notch. The fur clipping with ink paw print is awesome, and the clay nose print. Having our boy home and with the beautiful set up is bringing some comfort in this difficult time. Thank you so much!

My service with Lap of Love was amazing…read more They used this service to cremate my grand pup and the service was fair. I received my dog in a tiny box, I felt there was no way his remains could have all been in this tiny box. I also felt that box was extremely poor quality for the amount of money I paid for the entire service. The name plate fell off as soon as we pulled him out of the box. Delivery service said 1 day service for shipping and it took 4. I did email my disappointment in what I had received and not a word back. Just poor quality overall. Would not recommend unless they let you pick out EVERYTHING.

I highly recommend BluePearl Hospice. We had a really wonderful experience with Dr. Jennifer…read morePhillips, who is incredibly professional, compassionate, and knowledgeable. Dr. Phillips provided hospice care for our cat, Sher, during the last months of his life as he battled cancer and, as a result of her excellent and thorough care, we had a few extra good months before we had to say our final goodbyes. When the time came to say goodbye to our fur-baby, we also greatly appreciated how patient and gentle Dr. Phillips was with him and us. You can tell that she genuinely cares. She made what was a very difficult day a lot better by being so understanding and supportive. Dr. Phillips even sent a handwritten card to us afterwards, which was so thoughtful and kind. We are so thankful to Dr. Phillips for everything she did for Sher, she is truly one of the best vets we have ever met!

Jennifer Phillips, DVM, a member of the Blue Pearl Pet Hospice Team recently handled a home…read moreeuthanasia for my family and our 11 y.o. German Shepherd. Caring, compassionate and superbly capable would be understatements for the manner in which she conducted the experience. Sadly and gratifyingly, she helped us to get Dexter to that better place he needed to go. Dexter was a strong, trusting and stoic friend who deserved the dignifying sendoff Jennifer helped to provide. I can't sing her/their praises loudly enough. Alan R. Baker, MD

My daughter had to take her newly adopted cat, Duey, for upper respiratory infection. The staff…read morewas and is fantastic, even though I was not present. Duey is doing well and thanks ALL of you for your help!!!! Jennifer Elkins

My poor fur baby ripped his nail clean off while running around in the yard, and we were panicked…read more We rushed him to Urgent Vet Care, and they got him in immediately--no hesitation. The staff was so friendly and comforting, which made a stressful situation feel a little easier.The doctor and nurse took their time explaining everything and letting us know what to expect. The space was clean, calm, and welcoming. They even offered us water or soft drinks while we waited, which honestly meant a lot in the moment. I'm so grateful for how they cared for him and how they treated us. They really showed compassion from start to finish. Highly recommend.

Our babygirl, Jolene, had congestive hearth failure. She recently passed away but we had an…read moreadditional year with her thanks to the amazing care at Rocky Gorge. We had seven trips to the emergency hospital and they were amazing with her, and so patient with us as DogDads. Truly, extraordinary care and support. Jeff and Mark Howard-Chavarria

I callbs. Took friend and cat for teeth cleaning, and one removal. All went well until pick up…read more Payment plans had been mentioned. Once there, my friend paid 200 of 900 . At this moment, staff says no medication unless full payment. Now cats home without medicine. Seems to me, this is cruelty. Bad business to send a suffering animal home and animal companion spinning in anguish feeling his cats suffering. Boo!​​

I took my dog there. The doctor gave me an unrealistic life expectancy prescribed medicine after…read moreshe was completely lethargic in the office as she was at home. I purchased this medicine and she never used it. They would not refund me and she died 3 days later. If you are worried about your pet go somewhere else.

Absolutely terrible experience. Avoid this hospital. I…read morebrought my cat to Lynn Animal Hospital over several days, and their veterinarian completely missed a very common and life-threatening urinary obstruction. I even pointed out a large, firm mass I could feel in my cat's abdomen, yet they dismissed it, took an X-ray, and still failed to identify the problem. Instead, they incorrectly treated him for "air in the stomach," performed unnecessary procedures, and told me to "wait until the next day" while my cat was rapidly declining. If I had followed their advice, my cat would have died. When I rushed him to VEG Emergency Clinic, the doctors were shocked that Lynn had not identified the problem -- they said it was obvious and should have been caught immediately by any qualified vet. Because of Lynn's negligence, my cat suffered for days and came extremely close to dying. I cannot recommend this place to anyone. Please take your pets elsewhere.

Bella was able to come on short notice when my daughter was hospitalized with an emergency…read moreThey are dependable, great with dogs, and send pictures each time they walk.

The ultimate pet service !! You will find no better people to take care of your dog in any way…read moreshape or form than this company. They have been taking care of my dog on my return to work for the past several years. Their dedication concern and love for the animals is what sets them apart from every other pet sitting pet care business out there. They have done overnights. They have come in an emergency situation. They are always available to help.