My daughter had to take her newly adopted cat, Duey, for upper respiratory infection. The staff was and is fantastic, even though I was not present. Duey is doing well and thanks ALL of you for your help!!!! Jennifer Elkins read more

Urgent VET Care - Duey - Emergency Pet Hospital Near Me - Cockeysville, Maryland

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My poor fur baby ripped his nail clean off while running around in the yard, and we were panicked. We rushed him to Urgent Vet Care, and they got him in immediately--no hesitation. The staff was so friendly and comforting, which made a stressful situation feel a little easier.The doctor and nurse took their time explaining everything and letting us know what to expect. The space was clean, calm, and welcoming. They even offered us water or soft drinks while we waited, which honestly meant a lot in the moment. I'm so grateful for how they cared for him and how they treated us. They really showed compassion from start to finish. Highly recommend. read more

As far as urgent pet care goes, they're efficient. I do think they like to pile it all on and get that total up, which is a bit frustrating when you're already there under stressful circumstances. We spent $1200 just to be told our dog needed to go #2. So, ¯\_(ツ)_/¯ read more

As someone who's never had a pet before, idk what I was thinking getting a 10 week old puppy but here we are. After having my baby for a week, he had blood in his stool so I was freaking out. I had scheduled an initial appointment with a vet but it wasn't for several more days so I didn't want to wait that long. I found Urgent Vet Care and they were so helpful. They ran test and explained to me what was going on. They gave him some medication, food, and the cherry on top was them giving me a can cover since I only use half a can a day! I hope I don't have to visit them regularly but I'm so happy that they are there if I need them. read more

Good service, and I like the rather secluded, almost 'old fashioned' looking location in Cockeysville.

Our cat, Spot, started having some issues yesterday - We were already worried about her, as she had suddenly lost a lot of weight - but every vet we called told us that they didn't have any open appointments until next month. One receptionist recommended an urgent care place in Cockeysville, which just happens to be right next to Valley View Farms and the Dutch Market (two of my favorite places). We made an appointment for 6:15pm - the last open appointment for the day. The lobby is clean. There's a television, and a small refrigerator with sodas and water. We sat there for maybe a half hour before the technician came for Spot, but it wasn't a hateful wait. Once they took her, though, they had her for about 3 hours. They suggested that we go have dinner, which we did. Turns out Spotty has the beginning stages of renal failure - news no one wants to hear. But the staff was wonderfully kind and empathetic. They spoke to us every step of the way when it came to which tests they suggested, and which tests we could afford. Unlike every other vet I've been to in the past couple of years, no one pressured us to choose more than we could afford, no one tried to upsell us. She had an exam, a urine test and a blood test. She was prescribed several medications, and we were told to bring her back for another urine analysis in a day or two, unless her symptoms got worse. As is common with my life, things went awry upon returning to our apartment, where the elevator was broken and I couldn't access my floor (as I am a wheelchair user). My boyfriend took Spot up to the apartment, gave her the pain meds, and then we went in search of a cheap motel for the night. Spot did not understand why she was poked and prodded all day and then abandoned that night, so she peed all over our bed in protest. Except that, when my boyfriend came to check on her this morning (I still couldn't get upstairs) he saw that big wet area on our bed and thought the worst - that her symptoms HAD gotten worse. So we took her back to Urgent Care where they did not charge us for another exam, as it had been less than 24 hours since Spot had been there. It was determined that the peeing and the cranky behavior was our princess just showing her displeasure at being left alone all night. No one made us feel like we were over reacting, or being overly cautious. Dr. Allen actually got down on the floor, to be on the same level as Spot, instead of insisting that she be put on the exam table. She was given some fluids to help with her kidney function, and we discovered that she LOVES the cat food they use as treats... since it's important that she eat, we ended up buying a small bag of prescription Purina for $56 - an astounding price for such a small bag, but again she is our princess. I left feeling like we have a pretty good handle on how to better care for Spot, and to make her decline as decent as possible. She could still be with us for several years. That was a relief to hear. I felt truly cared for at this clinic, which may seem like a strange thing to say about a pet ER, but the staff cared for all of us, not just Spot. WOULD RECOMMEND read more

Urgent VET Care - Cute art in the lobby - Emergency Pet Hospital Near Me - Cockeysville, Maryland

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The fastest and most efficient veterinary emergency care I've ever used. I was able to book an appt online ON A SUNDAY when most vet offices are closed. Was seen immediately upon arrival and our entire time there was an hour. Came home with RX too. read more

Urgent VET Care - Emergency Pet Hospital Near Me - Cockeysville, Maryland

We were on vacation in Maryland when our dog got sick. A local vet referred us to Urgent Vet Care when nothing was available. Honestly I can't say enough about this place. Made the first appointment available online. Was seen right at our appointment time. They offered us free soda and water when we walked it. Took us straight to a room with a TV (super helpful to calm the humans and our dog). Watched tv while waiting for the vet. Our dog got bloodwork, fluids, prescription dog food and antibiotics within 2 hours. The bill was a lot but we agreed to it beforehand. No surprises on the bill, they were very upfront about it before treatment. read more

I called my local vet distraught because my cat wasn't opening his eye. They were sadly full that day and recommended Urgent Vet Care. I called Urgent Vet Care crying and the receptionist told me to fill out my paperwork online and come in right away. I rushed up there and they had me wait in my car while they checked out my cat (Edgar). In about 30 mins the vet called giving me the diagnosis as well as several treatment options. I liked how she walked me through different medications as well as prices for everything. The staff was friendly throughout the entire process and called me the next day to check up on Edgar. Also the visit (without the medication) was less than $100 which is amazing! read more

So easy to get an appointment. Don't sit at the ER, this is the place to come. Docs and Techa are great! Highly recommend.

DO NOT BRING YOUR PET HERE FOR ULTRASOUND OR CARE!!! WE LOST OUR DOG We had a deeply disappointing and painful experience at this veterinary clinic, specifically with Dr. Laura Kretchmer. Our dog Kelly was getting very sick due to an obstruction, and her condition was worsening daily. We called the clinic to ask if they could do an ultrasound to find out what was wrong. They assured us that if we made the earliest appointment the next day, they would do the ultrasound, and we would get the results the same day. They even mentioned that they could perform surgery if necessary, based on the results. The next day, after waiting over an hour at the clinic, we were told that the ultrasound results wouldn't be ready until the following day, and it could take up to four days. All of this was lies. Despite being promised fast results, I had to call them six days later to get the actual results because no one from the clinic reached out to us. Unfortunately, by this time, Kelly was in too much pain and passed away. When I spoke to Dr. Laura Kretchmer to discuss what had happened, she showed no compassion whatsoever. She was aggressive, dismissive, and even laughed at me during the conversation. Not once did she offer any condolences or express sympathy for our loss. I strongly advise against trusting this clinic or Dr. Laura Kretchmer with your pet's care. If you need any diagnostic work done, take your pet to an emergency room instead. You'll pay a similar amount, but you'll get the results immediately and give your pet the best chance of survival. Don't let what happened to Kelly happen to your loved one. read more

I took my pet in multiple times, it was on Sunday both times. The care was good, my pet got xrays the first time and an ultrasound the next time. My issue is that after spending over $2000, I was told that the results of the ultrasound would be read and I would hear from them in 3 days. Day 4 I called and they said it still wasn't back. I went to my vet on day 5 and they called and it still wasnt back. I feel like for all the money I was charged I deserved a phone call as it was torture waiting to find out if my pet had cancer. Today is day 8 and they finally sent the results to my vet but they did not call me. I feel like someone dropped the ball and 8 days is too long to wait for results of an $800 ultrasound. read more

Can not say enough about the care, concern, followup. Outstanding, so very happy i was steered to this hospital. Kept the magnet and is on the fridge at home if ever needed again.....first call next time for sure. Thank you everyone at Cockeysville Urgent Care!!! The Get Well card for Abby signed by everyone was so nice and is still on the edge of the fireplace right next to her bed!!!! read more

Urgent Vet Care was very helpful. I needed someone to look into my kitten's sneezing, and all other vet offices were booked for weeks or even months. They saw me right on time, although the exam took longer than originally planned. However, I think that's to be expected with an ER, as a more urgent case may have come in. The vets and techs did a thorough exam and even called the next day to check on her. Also, the bill was slightly pricey ($175 for exam and blood test, no meds), but again, that's because it's Urgent Care and not a standard vet clinic with appointments. You go here as a last resort, not for primary care. And when you need them as a last resort, they're there for you. Also, I'd just ignore Teresa C's review. The staff was friendly and understanding. As soon as they brought up the staff member having a tattoo, a totally irrelevant detail, Teresa just sounded like a bog-standard "Karen" to me. read more

Urgent VET Care - A healthy kitten - Emergency Pet Hospital Near Me - Cockeysville, Maryland

Devastating experience. They made a mistake with my cat's cremation and lost his remains. Incredibly disheartening.

This business is full of good people doing their best to help you take care of your loved furry friend. Long story short, they accidentally gave me only half of the prescribed medicine, and my cat's UTI came back after 2 weeks (they made a mistake). They were supposed to give 2 bottles and only gave 1. I didn't notice and neither did they. When her symptoms came back, they agreed to see her again and prescribe medicine again at no cost for anything. I think they also bumped her up in line a bit. To me that's a sign of good people running a good business. Additionally every time I spoke with someone I could tell they were caring and not viewing my cat as just a number. Every business makes little mistakes, and they get 4 stars because not every business will care to fix it for you. Can't give 5 stars because they did indeed make a mistake. I don't think this place is making a lot of mistakes, very few probably because it seems pretty well run, but this also was a more minor mistake. By the way, this is URGENT care, not an EMERGENCY room. People here rating 1 star because they thought it is an emergency room are wrong. There are long wait times for sure, and that's a downfall, but to be expected of this kind of business. It's the in-between scheduling at the Vet and going to the emergency room, just like urgent care for people. You can get in the same day instead of waiting several at the vet, but it won't cost quite as much as the emergency room. And yeah, it's expensive, but any of this stuff at the vet might only be a little bit cheaper. read more

This place is extremely clean, friendly and helpful staff. We got in the same day. Were there for four hours, but the rooms where you wait have a tv with Netflix, so it was fine. To add to the good experience the staff sent my cat a get well card, which is just so above and beyond that I need to write reviews for them everywhere. read more

Urgent VET Care - Emergency Pet Hospital Near Me - Cockeysville, Maryland

I can't say enough good things about this urgent care! We've been twice, once with our dog and once with our cat. Our first experience was with the dog - he had a bleeding nail injury and they were able to diagnose and treat him for an underlying illness. They were kind, thorough, and professional. So last night when we noticed our cat was having some alarming symptoms, we quickly booked an appointment and brought her in. Our beloved cat is a true feline princess - she does *not* like to be handled and we've had complaints from vets in the past so we're always a bit wary bringing her in. But everyone at urgent vet care was enormously kind and loving and patient with our girl. They gave us a few treatment options and checked in on her this morning. Can't recommend them enough!!! read more

worse place to take your pet in need ridiculous wait times. will never be back do yourself a favor go to a real veterinary urgent center these people are terrible!!!!! read more

Happy I found this place. My dog had a cut on his chest and every other emergency vet had a 3-4 hour wait! Thankfully someone suggested this since it was a minor cut and they were so nice & sweet! They took my dog in at 1 (when they opened we also were the first ones here) and were very efficient which is great since my dog has anxiety! I would come back! read more

Our Corgi Lucy was not doing well recently: no food or drink, diarrhea, vomiting, lethargic. Because it was the weekend our normal vet was unavailable. I contacted Urgent Vet Care in Cockeysville and could not have been more pleased. The communication was constant throughout the process and everything fully explained. Dr. Laura Kretchmer was terrific. I wish I could have her as our regular doctor for Lucy. There was even a followup call made the day after discharge. I highly reccomend! read more

If I could give this place 0 stars I absolutely would!! I took my dog in because she had a hematoma and some redness in her ear. I expected a wait because it's an emergency room. I mean there's always a wait at any emergency room whether it's a pet or a human one. After calling for the 3rd time, I was told they would like to go over the estimate. GREAT! I think I'm about to find out what is wrong and what I need to do to get my fur baby well. WRONG! They had a $330 bill for things that she might need but they wouldn't know until they looked in her ear to see what the issue was.. WTF have you been doing for 4 hours then??! I don't understand...most times you go to the hospital they diagnose you and tell you what's wrong and then you move forward with the treatment plan. They had my dog.for 4 hours and had NO IDEA what was wrong, but had a $330 work up? How Sway? I would have been absolutely fine with them telling me your dog has an ear infection this is what we need to move forward but they didn't do that. I left after only paying $95 and having the most UNHELPFUL conversation with the Tech Manager. Who kept repeating herself. This was the worst experience. I highly do NOT recommend. read more

This is the Absolute worst place on earth..I had an appt at 1:15pm and wasn't seen until 3:30pm..All they had to do was pop my dog kanes anal glands (sac) takes less than 5 minutes to do..They had 2 Vet Doctors there not sure what the hell took so long..A Heads up to anybody that is looking to take their animal or animals there Make sure you are willing to Wait because it is a very very long wait..This place should not be called Urgent Vet Care It Should Be Called "SLOW VET CARE" I hate the fact i had to even leave this place 1 star but unfortunately i had no choice to leave a review you must leave atleast 1 star..Now i am giving my honest opinion on this place..If you choose to go here anyway do so at your own Risk!!.. read more

I brought our Yorkie mix here on recommendation from our vet who could not see him that day. I didn't have an appointment, but they saw our dog within about 30 minutes after arriving. The staff were incredibly nice, and although our dog didn't make it, I can't say how happy we were that we had brought him here. Good communication and friendly staff. I highly recommend them! read more

Waited almost 3 hours to be seen (with a scheduled appointment) and another half hour to get discharge instructions. Never physically saw a provider (they call you on the phone even when you're waiting in the room). Nice facility physically and everyone was perfectly kind, but the wait was a little extreme and there was zero communication regarding where our place was in line, how long we'd be waiting, what our next steps were in the clinic, etc. read more

Amazing Pet ER, staff is super sweet, caring, and helpful. Vet is really thorough in their examination. Facility is brand new and really clean. Also it was super affordable! Will definitely be coming back here if I have any more emergencies with my pets! Thank you to everyone who helped my dog! read more

This was overall a really good experience. I really appreciated the ability to schedule an appointment online ahead of time (knowing it would be delayed if more urgent cases came in, which is what happened), and staff called to keep me updated regularly between when I dropped off my dog and when it was time to check out and pick him up. They gave price estimates throughout as they recommended tests and procedures, which was also nice to know ahead of time, and it was all within what I expected. There was a wait, but they told me to expect it and kept me updated, so I didn't see it as a big deal--all places like this will have wait times. My dog's issue couldn't wait a week for an appointment with our regular vet, and the ER didn't want to take him since it wasn't life-threatening, so same-day urgent care was the perfect middle ground. And he's home, settled down and much happier and more comfortable than when we left, so I'll call that a win! read more

Amazing human beings who really care. This was the fifth vet that I visited trying to figure out how to help my dog child. Dr. Preston and Breanna and the team were really thorough and caring and left no stone unturned. An ultrasound was required and they did an excellent job of keeping him comfortable and me informed as to what was happening. They also observed he may have a urinary tract infection and took a sample which no other vet had done. That may have saved my dog who hadn't eaten for three days by the time we had visited Urgent Vet Care. After we left with our prescriptions they called to inform us of the ultrasound results and took their time explaining everything. After saving our dog they sent US a thank you/get well card!!! I am so grateful human beings like this exist. In addition this office is so clean you could eat off the floors. A professional operation. The team really seems to work well together and take pride in what they do. The owner should be proud. please keep up the good work! And thank you!! read more