Buyer Beware!
I was fortunate to spend this last summer, eight weeks, in Aberdeen, South Dakota with my Daughter.
I met some of the finest people as my daughter was part of a swim team there and we rented a place out on the lake.
I have only written positive reviews about great service up to this point in my life, but unfortunately, I think I need to say something about this!
I had an unfortunate situation at the local bike shop 'Dakota Outdoors' as my road bike broke this summer, and I had to have a warranty bike replacement shipped to me thru Dakota Outdoors.
I must of had four members of the swim team's parents worn me to be careful with Eric, the owner and his son Desmond.
They own the store, and they all warned me the same thing! 'That Eric & Desmond, will up charge you when you get your bill, as they had done it to them!'
The fact that I trust people I didn't think much of it but they were 100% right.
The day I had to pick up my bike, Desmond, took my credit card and charged me, but at the time, told me he couldn't give me a receipt because his computer was down and his printer wasn't working. He said, "I will email it to you". I thought at the time the amount was high.
Two days later, I get an email from them and sure enough, he a jack the price $200 plus tax. So if I figure it out correctly dakota outdoors, over charge me like $226 with taxes, so I picked up the phone and called.
The owner, Eric, answered the phone and I said, Eric, what you did was incorrect and you know it, I told him, I paid $2100 for the bike as he had sent me the invoice for it 2 weeks earlier before it was ordered. I said, you jacked the price up to $2300 without me knowing and billing me for it.
His explanation to me was, "you know I had to do a few emails and a phone call for you, so I felt I had the right to charge you more!"
I said, oh really that's how you do business? His response to me was, " I'll send you $30 and we'll call it even, how's that sound."
I told him not a chance either he refunded me the whole amount or he would hear from me down the road. This is my first of many responses. Eric, screwed the wrong person! I guess since I was leaving that day to head back to Wisconsin, it would be ok to F me.
As it gets towards the Thanksgiving and Christmas spending season, I want the good and honest people in the beautiful town of Aberdeen SD to know that if you go in that store, Dakota Outdoors, to purchase something you better triple check your receipt!
Unfortunately, in the world we live in, there are allot of cons. I just didn't expect to have them mixed into the good people of Aberdeen SD. read more
