Me and my wife have been working with Gene specifically for over 10 years and couldn't recommend…read morehim more. He's always incredibly helpful, responsive, and takes the time to make sure we understand our options. When our mortgage company pushed for a much higher homeowners coverage, he went to bat for us and helped get the rate down to something much more reasonable. He is absolutely more knowledgeable than these mortgage companies that do not understand the California market. He's also a great resource when buying a new car -- we always check in with him first to compare rates so we know exactly what to expect on insurance costs. Highly recommend giving him a call if you want someone knowledgeable and on your side.

They have provided my auto and homeowners insurance for over 15 years. They are so helpful and…read morefriendly and always get me the best deal.

Cameron helped me out tremendously! I appreciate his help looking into a policy for my daughter. If…read moreyou need a good rep I recommend Cameron Grifffin!

WHY TF ARE YOU GUYS CHARGING PEOPLE FOR AUTO PAY WHEN I DIDNT SET IT UP TOOK MY LAST $200 now i…read morecant buy shit for thanks giving I did not authorize you guys taking money out of my account without my permission will be reporting fraud to my bank if you guys don't give me back my refund. Why tf would you charge me if it hasnt even been 2 weeks since I got my insurance for you guys to charge me

Gina from KCAL Insurance was the absolute best. She took care of all our healthcare and business…read moreinsurance needs. She followed up with me when I was slow to respond and was proactive about getting all the relevant forms together.

Lily Fong is super good. She is responsible, friendly and knowledgeable. I will refer Kcal…read moreinsurance and Lily for family members and friends

Jazmin and her team are a breath of fresh air! Her team is very knowledgeable, down-to-earth,…read morestraightforward, and genuine. They stand out as professional individuals that put the customers needs first . Jazmin and her team decoded and decrypted the big scary confusing world of insurance for me and set me up on the perfect plan for me. This year when my plan ceased to exist, they helped me find my NEXT perfect plan, making the transition seamless, with no lapse in coverage. No hidden tricks it was straightforward honest communication . They helped to make the process of choosing a policy, one that was easy to understand and navigate. They asked the right questions, got to know my overall story better, and then gave me time to decide what was right for me. They removed all of the stress from a situation that could have been VERY stressful. They explained all I needed to know and consider when purchasing a life insurance policy. I'd recommend the Jazmin Renteria insurance team to anyone looking for a great partner in the insurance buying process for your business, home , auto or life. Thank you

I switched to farmers insurance about two months ago and I'm SO glad I did. I had an accident a…read morecouple days ago and called my agent Nancy. She was so helpful and had all the answers to my questions and concerns. During a stressful time she made things very easy for me. I got my rental the very next day and my car in the body shop a couple hours later. I could not have asked for better service. Thank you so much to Jazmin Renteria's office they're so professional and informative!

Vicki Wagner on James Durrough's team is excellent. We recently realized we had not updated our…read moreannual mileage, which could lower our premiums. Vicki promptly responded to our inquiry about how to resolve this issue. Vicki communicated clearly about the pros and cons of making certain adjustments to our policies. Our updates were handled quickly, and Vicki followed up with us to make sure we were satisfied.

I called Allstate to inquire about premiums on a new car purchase. Susan Palafox was very helpful…read morein thoroughly explaining the new premiums whether I kept the old car or not. She also guided me through the process of insuring the new car so that it would be covered when I drove it off the lot. It's always a joy dealing with agents who are informed and provide excellent customer service!

Seven years ago when I first signed up with this insurance agency, I would've given them a five…read morestar plus they were very good over the years. The payments went automatically and I never had to deal with anything. I had to file a claim in 2024 on my home site Insurance due to a storm and never had a problem either I was hooked up with Aegis foe homesite coverage and they were very prompt in getting everything dealt with. Come early 2026. I don't know what has happened to this local agency evidently the local brokers usually do the billing for the company or the paperwork. Well, the paperwork has been very lacking. I spoke with someone on around mid February to March to try to get my payments for my insurance straightened around and I thought it was fixed because I paid them $187 to catch up my insurance and they said they would start taking the payments out of my card again starting the next month while that never happened all of a sudden one day I was told that on March 16 they would cancel my insurance because I hadn't made any payments and I still owe them something like $98 and I received the letter for a March 16 cancellation at the end of March? Someone's not doing their job promptly so now they decided they canceled me on April 11 and I received the letter work that it was canceled today which is May 17. I advise you if you want something done right you find another insurance agency that can get their paperwork done promptly so these problems are not not found. I had an ass Insurance the next day at a much better rate with another agency and another insurance company. They were very punitive after the event that happened to my home. My deductible went from 500 to 5000. So now I'm back with a company that has nearly no deductible in a much better Payment. Maybe they did me a favor but I went over a month uninsured and I was never notified and the icing on the cake as they want me to send them another $39.... For what? So my recommendation with this agency. Until they clean their office up.....AVOID Does anybody have any monopoly money they don't need?

This review is for Alex who assisted me with establishing an auto policy. It was incredibly helpful…read moreand easy to work with. He was up front and honest and I appreciated the time he took to assist me!

Great customer service and very helpful staff! Quick and fast car registration service( same day…read moretags) instead waiting and wasting time at the DMV. The price is reasonable. A place for a one stop shop. They also accept credit/debit cards just in case you don't carry cash. Which is convenient because not people these days (like me) carry cash. I appreciate your guys service and I will continue my business with you guys!

So this year I started a car rental business.. that comes with some wins, lessons & a whole lot of…read morelearning. I had one car with multiple parking violations totaling the car registration up to 3k. Wowww and since the owner of vehicle had to put the car back on market and keep it running, Susy provided us with same day services since we were late it had a small additional fee. I had another friend car I used that had tickets that totaled to a high amount so THANK GOD they accept CREDIT CARDS! For some reason all these cars registration just all happen to land on me around the same time. Which can be a little tough during these times. So I'm truly grateful..my Mom car was late, mines. I was a mess but they made my life a LOT easier. I didn't even have to go into the office.. did everything smoothly over the phone & picked up the tags after we got off the phone. Saved me time especially when I barely have any of it trying to pursue my extra entrepreneurial ventures.

Been with State Farm a couple of years now and it's been wonderful! From time to time I'll have…read moredifferent questions regarding some of my policies and all I have to do is call the office and speak to my agent Liezel. She's always able to provide me with the answers or clarification I need!! All the girls at the office are very friendly and professional!! Definitely one of the best decision I made was switching to State Farm :)

Back in Summer 2020 when I bought my motorcycle, I was looking everywhere for insurance. I called…read moremultiple insurances and they were all pretty generic as far as what they offered. I happened to be recommended to Tom McInally State Farm from a friend and I'm glad I did. Liezel was my agent and not only was she super helpful in breaking down the coverage for my new bike, she also compared my other quotes and went through them with me. The attention to detail and patience made my choice an easy one and chose State Farm as my insurer. Honestly, if the other insurances had someone like her, energetic and excited to help, I might have gone elsewhere but I'm glad I chose you guys. I guess it's true, "Like a good neighbor, State Farm is there".

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

I have been shopping around for car insurance and everything is just crazy expensive but I finally…read morecalled freeway insurance and they gave me the best quote for 2 cars.. Jamil was super helpful and took care of everything, the process was smooth. Thank you for all your help

Carina helped me out today! She got me the best deal I was paying 500 she got it down to 203.00…read more10/10 recommend, so friendly best customer service